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Customer Service Manager

Location:
Bryan, TX
Posted:
November 26, 2013

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Resume:

Christopher J. Arceneaux

*** ********** **. ******, ** 77532 . 832-***-**** . aca96m@r.postjobfree.com

EDUCATION:

Texas A&M University College Station, TX Graduated: January 2011

Bachelors of Science in Environmental Studies

Related Coursework: Environmental Studies, Business Administration, Geoscience, Land Surveying, Marketing,

Statistics, Economics, Physics, Physiology, and Business Ethics.

CERTIFICATIONS:

OSHA (Occupational Safety & Health Standards) Completed in 2012 and certified for 5 years

U.S. Department of Labor - Washington, D.C.

EXPERIENCE:

Val-Fit Inc. - Houston, TX

Quality/EHS Coordinator

May 2013 to Oct 2013 ( 6 month contract )

• Conducted EHS Data Analysis

• Organized compliance safety/environmental Workshops, Trainings, and Meetings

• Recorded Workplace Injuries and DOT Compliance in Excel

• Completed Weekly environmental, quality, and safety reports for the company

• Inspected all Material that was shipped out of the Houston Office

Forum Energy Technologies - Houston, Texas Feb. 2013 to Apr. 2013

HSE Internship (3 Month Contract)

• Helped create a standard for safety compliance that was used throughout the company

• Organized compliance safety/environmental impact website for Forum Energy

• Coordinated training events for environmental coordinator's throughout all the branches

of the company

• Worked on daily excel environmental & safety reports for the company

• Worked on projects related to company sustainability index and met deadlines

Enterprise Rent-a-CAR - Houston, Texas Jan. 2012 to Feb. 2013

Sales Representative- Assistant Manager

• Set business schedule for 3 branches and set management trainee schedule

• Coordinated transfer of cars to different company branches

• Handled large sums of money for rentals

• Visited other companies to sell the brand of Enterprise with the offer of lower company

rates

• Customer Service Based: went on weekly customer service calls, visited current and

future clients, worked at the front desk in sales and returns, and handled any customer problems

• Top salesman in Houston area for 3 months

Take My Talent – Houston, Texas 2009-2013

Financial Recruiting Advisor

• Coordinated workshops with high school recruits on financial responsibility in college

• Found locations to set up workshops in the Houston Area

• Worked on preparing high school students for college

Fast Eddie’s Sports & BILLIARDS - Houston, Texas 2009 to 2011

Entertainment Coordinator

• Coordinated weekly events at different Fast Eddies

• Assisted management with marketing schemes to ensure customers

• Worked with Sales Manager to come up with different ways to increase profit

George Bush Presidential Library - College Station, Texas 2008 to 2010

Cashier/Librarian- Administrative Assistant

• Helped administration coordinate tours of the presidential library

• Handled operations when closing and opening the library

• Set up new exhibits in the library

• Handled money when people came in for tours

• Gave tours of the library

Evans Library - College Station, Texas 2007

Librarian

• Shelved books

• Checked out and checked in books

• Assisted students that needed help finding a book or had trouble with any of the

computers

• Made spreadsheets for lost books

ORGANIZATIONS:

• Environmental Science Club - Member

• Professional HSE Club - Member

• Sierra Club - Member

• Distinguished Gentlemen’s Club - Member

• Southwestern Black Student Leadership Conference (SBSLC) - Member

• Relay For Life - Participant

• Big Event of College Station - Volunteer

• Habitat for Humanity - Volunteer

ADDITIONAL SKILLS & ABILITIES:

Health, Safety, and Environmental

• Well trained in GIS (Geographic Information System)

• Experienced Java and Web Blogger

Management

• Managed Incident/Near Miss Monthly Report For Forum

• Managed the Monthly Reports in earnings For Enterprise Rent-A-Car

• Managed the work schedule for Management Trainee's for Enterprise Rent-A-Car

Communication

• Experience with Corporate Communication

• Proficient in Microsoft Office Suites



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