Michael Derhak

MHA, PMP, FACHE, CPHIMS

**** ******* ** **

253-***-**** (Cell 253-***-****) Port Orchard, WA 98367

aca902@r.postjobfree.com

Healthcare Information Technology Consultant

Utilizing appropriate healthcare information technologies to increase the

efficacy and efficiency of healthcare delivery.

An enthusiastic and innovative healthcare information technology

professional who builds teams, creates relationships, and has earned a

reputation for identifying end-user needs and effective technology

solutions. Integrates experience in technical, clinical, financial, and

managerial areas to provide a holistic approach to problem solving in the

healthcare environment. Well seasoned in both the tactical and strategic

aspects of healthcare information technology, project management, and

consensus building among diverse stakeholders with conflicting business

objectives. Team based management style, excellent interpersonal

communications skills and a belief that organizations who invest in

passionate and talented people will lead the way not only in healthcare

information technology, but in every aspect of their business. Committed

to life-long learning. Well prepared for a variety of challenges, with 35

years experience in the healthcare industry, including 11 in clinical

areas, 24 in healthcare information systems and 10 years in management.

. 13 Years Experience Working with Epic

. Obtaining PMP 11/22/13

Professional Experience

MD Consulting, LLC, Port Orchard, WA

September 2010-Present

Principal

Provide healthcare management and information technology consulting

services to acute and ambulatory healthcare organizations. Recent

engagements include:

Santa Clara Valley Health and Hospital System, Integration Project Manager

May 2012 - October 2013

Responsible for managing the implementation of approximately 200

interfaces between Epic and other applications, as well as the conversion

of legacy clinical data into Epic. Managed a staff of 10 analysts.

Participated in Clinical Advisory Committee and Project Steering

Committee meetings. Served as Command Center leader and triage team

during go-live. Partnered with PM's from Revenue Cycle, Access, CPOE,

ClinDoc, Inpatient, Ambulatory, Reporting, Training, Testing and

Meaningful Use to define appropriate work flows. Assisted in achieving

meaningful use objectives through integration and attestation with

California State Immunization Registry and defining prerequisites for

satisfying the reportable results objective using Sunquest. Participates

in selecting and prioritizing post go-live system optimization requests.

St. Luke's Health System (Boise), Bridges Interface Analyst

August 2011 - April 2012

Responsible for development of charge and coding interfaces during Epic

implementation, go-live support.

Sutter Health System, Interim Interface Implementation Manager

May 2011 - July 2011

Responsible for management of a team of interface analysts while client

recruited permanent staff.

Providence Health & Services Alaska, Bridges Interface Analyst

October 2010 - April 2011

Responsible for development of numerous interfaces during Epic

implementation, go-live support.

UW Medicine, I.T. Services, Seattle, WA

2007-2010

Essential Services Systems Lead, Revenue Cycle Integration Team

Responsible for the integration of essential systems with UW Medicine's

replacement Registration/ADT and Billing Systems (EPIC). Systems include

Laboratory (Sunquest), Pharmacy (Cerner PharmNet), Radiology (GE Centricity

RIS), Pathology (Impac Powerpath), Radiation Oncology (Impac Mosaiq),

Materials Management (McKesson), and Health Information Management (3M)

systems at UW Medical Center, Harborview Medical Center, and Seattle Cancer

Care Alliance. Duties include relationship management with physicians,

clinicians, department leaders, and Information Services staff; current

state analysis; future state specifications, project plans, development,

implementation, and testing of interfaces. Supervises a team of staff and

contract analysts involved in interface implementation. Coordinates work

with numerous project workgroups, including Charge Capture and

Reconciliation, Workflow Redesign, Cutover, Testing, and Project Management

office.

Hayes Management Consulting, Newton Center, MA

2004-2007

Senior Healthcare Consultant

Provide a wide range of healthcare information technology consulting

services to both Ambulatory and Inpatient facilities. Projects have

included:

. Specification, Development and Testing of Laboratory Interface to

Electronic Medical Record System

. Specification, Development and Testing of ADT Interfaces to Electronic

Medical Record System

. Specification and Test Plan development for Radiology Interfaces to

Electronic Medical Record System

. Review/Remediation of EPIC Inpatient ADT Interface.

. Technical Assessment of Hospital Information Systems Infrastructure.

. HIPAA Security Assessments for Hospital and Ambulatory Care Environments

. Project Management: Vendor Selection/Implementation of

Dictation/Transcription systems.

Harrison Memorial Hospital, Bremerton, WA

1999-2004

Information Technology Manager

Recruited to create an infrastructure of information technology capital and

staff to better meet the needs of over 1,700 users in an enterprise

consisting of two acute care hospitals with a variety of outpatient

facilities and services.

. Managed network engineering, help desk, web administration and consulting

staff.

. Managed operating and capital budgets for this segment of I.S., as well

as project-specific budgets.

. Redesigned and implemented network infrastructure providing increased

performance, availability, redundancy and manageability. Implemented

Layer 3 switching, discrete Vlans, and Gigabit Ethernet to each subnet.

Consolidated servers using virtualization, and increased availability

through clustering. Centralized network data storage and backup using

fibre-channel Storage Area Networks and tape library. Centralized

workstation management, including application and patch distribution,

remote troubleshooting, virus protection, and security policy

enforcement.

. Designed and managed deployment of technical infrastructure, including

wide area network and wireless networks in new hospital and new emergency

department.

. Standardized desktop hardware, software and configuration, providing a

common experience for all end-users and reducing support costs. Managed

replacement of over 1000 computers and printers.

. Selected and implemented help desk case management software, defining

performance metrics and documentation standards. Shortened support

response and resolution times. Identified recurring problems and

eliminated them through configuration changes, new applications, or end-

user training.

. Defined staff education needs and implemented training program resulting

in 100% of staff achieving professional certifications within 2 years.

Personally demonstrated continuing education ethic by obtaining multiple

professional certifications during this period.

. Managed implementations included home health clinical and financial

systems, remote transcription system, document management system,

teleradiology application, and syndromic surveillance system.

. Implemented secure provider access to patient information from multiple

clinical information systems via the Internet, including PACs images, EKG

monitoring, lab results and transcribed reports.

. Served as Information Security Officer, responsible for general

information security management and compliance with HIPAA Security Rule

requirements. Collaborated with industry experts to define national

healthcare information security competency standards.

The Doctors Clinic, Bremerton, WA

1998-1999

Information Systems Manager

Responsible for directly managing Information Systems and

Telecommunications for 53 Multispecialty providers at 9 clinic locations in

Kitsap County.

. Modernized telephone and data communications infrastructure, renegotiated

carrier contracts, reducing related costs by 23%.

. Managed Year 2000 remediation of systems, applications and hardware.

. Managed Practice Management System hardware and software upgrades.

. Implemented electronic claims submission functionality, reducing A/R days

by 20%.

. Developed strategic information systems plan, including infrastructure

design and budgets.

. Managed practice management application selection process, including

requirements definition, RFP creation and vendor selection.

. Collaborated with leadership to evaluate potential relationship with IPA,

PhyCor.

Franciscan Health System, Catholic Health Initiatives-West, Tacoma, WA

1994-1998

Home Care Information Systems Manager (1995-1998)

Responsible for overall management of Information Systems supporting Home

Health, Hospice and Home Infusion services in Pierce and King Counties.

. Created short and long-range information systems strategic plans and

supporting budgets to support the evolving business and clinical needs of

the organization, integrating those plans with those of the CHI-W South

Sound IDN.

. Participated in CQI Process Improvement teams focusing on regulatory

compliance, A/R management, clinical documentation, supply management and

other management issues.

. Directed the information system related activities of 16 clinical support

and reimbursement staff members.

. Planned and directed implementation of integrated clinical and financial

systems, including a point-of-care component comprised of 75 laptops for

clinical documentation. The clinical information system increased

clinical staff productivity by ~15%, standardized documentation, and

facilitated improved management oversight.

. Managed the organization's use of corporate I.S. resources for hardware,

network, and office automation support.

. Responsible for operations management and reporting, staff training, and

vendor relations.

. President of vendor's Washington State user group.

Systems Analyst, Patient Ancillary Services (1994-1995)

Responsible for supporting all clinical systems throughout the IDN, with

the exception of Nursing and Physician Practice Management systems. The

IDN consisted of 3 hospitals in the Puget Sound area, 2 hospitals in

eastern Oregon, multiple long-term care facilities, Home Health, Hospice

and Home Infusion services.

. Served as Information Systems liaison between end-user departments and

vendors.

. Evaluated and implemented upgrades and patches to clinical systems,

including pharmacy and lab systems.

. Oversaw selection and implementation of a Home Care financial system.

Implemented the system within 90 days to correspond with the fiscal year

and implementation of HBOC STAR financial system.

. Responsible for managing all HL7 interfaces.

InfoMed, Eugene, OR

1993-1994

Regional Sales Representative, Northwest Region

Responsible for sales and support of Information Systems supporting Home

Health, Hospice and Home Infusion Care. Region included states of Oregon,

Washington, Alaska, Idaho, Montana and Wyoming.

. Prepared detailed software and hardware configurations required to

meet assessed customer needs.

. Presented product demonstrations at customer/prospect sites and

industry conferences.

. Resolved customer service issues and completed initial contract

negotiations.

. Assumed corporate product support position during 1 month staff

shortage.

. Exceeded 1st year sales quota.

McKenzie Willamette Hospital, Springfield, OR

1980-1993

Systems Analyst/Project Manager (1987-1993)

Responsible for implementing and supporting clinical and financial

applications in a 124-bed acute care hospital with 13 remote clinics

serving over 50 physicians.

. Implemented and maintained McKessonHBOC STAR Laboratory Information

System supporting clinical laboratory, pathology, blood bank and

reference lab functions.

. Implemented and maintained McKessonHBOC STAR Pharmacy Information System.

. Implemented and maintained McKessonHBOC Physician Access System,

including development of user documentation, physician and office staff

training, and ongoing end-user support.

. Implemented and maintained McKessonHBOC STAR Contract Registration

System, facilitating contract billing of employers for drug screening and

other services.

. Implemented Foundation Management System.

. Implemented and maintained Home Care Information System, supporting Home

Health, Hospice, Adult Day Care and Lifeline service lines.

. Networked 13 clinics with hospital, providing connectivity to clinical

systems and practice management services.

. RFP preparation and response analysis.

. Provided consulting and information technology services for area

physicians, a drug treatment center, and a Home Care agency in

Bellingham, WA.

. Completed B.S., Business Information Systems, while working full time.

Clinical Lab Asst II (1981-1987)

Responsible for phlebotomy, specimen processing, results reporting,

pathology specimen preparation, and expediting/troubleshooting.

Certified Nursing Assistant (1980-1981)

Responsible for providing direct patient care.

Sacred Heart Hospital and Medical Center, Eugene, OR

1979

Certified Nursing Assistant, Orthopedics

Responsible for providing direct patient care.

University of Oregon, Eugene, OR

1976-1977

Lab Assistant, Undergraduate Teaching Labs

Responsible for chemical standard and reagent preparation.

Alpine Ambulance, Sandy, OR

1976-1980

Emergency Medical Technician

Responsible for providing emergency medical care. Youngest licensed EMT in

Oregon State, January 1976.

Oregon City Ambulance, Oregon City, OR

1976

Emergency Medical Technician

Responsible for providing emergency medical care.

Education, Certifications, Professional Affiliations, Publications, Awards

Education

. Master in Health Administration, University of Washington, Seattle, WA

. Graduate Business Administration coursework, 33 graduate credits,

Portland State University, Portland, OR

. B.S., Business Information Systems, Linfield College, McMinnville, OR

. Pre-Med, Liberal Arts Studies, University of Oregon, Eugene, OR

Certifications/Recognitions

. FACHE - Fellow of the American College of Healthcare Executives

. LSSGB - Lean Six Sigma Green Belt

. Epic Bridges - Certified in Epic Bridges Interface Tools for Epic EMR

(2010)

. CPHIMS - Certified Professional in Healthcare Information Management

Systems (HIMSS)

. CHS - Certified in Healthcare Security (HIMSS/AHIMA)

. CISSP - Certified Information Systems Security Professional (ISC2)

. CHP - Certified HIPAA Professional (HIPAA Academy)

. CHSS - Certified HIPAA Security Professional (HIPAA Academy)

. CHA - Certified HIPAA Administrator (HIPAA Academy)

. MCSE - Microsoft Certified Systems Engineer (Microsoft)

. CNA - Certified Novell Administrator (Novell)

. CHISP - Certified Health Informatics Systems Professional (ASHIM)

Professional Affiliations

. Member, Healthcare Information Management and Systems Society CPHIMS

Technical Committee, 2011-2013

. Member, Washington State Healthcare Executives Forum

. Fellow, American College of Healthcare Executives

. Senior Member, Washington State Chapter, Healthcare Information

Management and Systems Society

. President, Washington State Chapter, Healthcare Information Management

and Systems Society, 2004

. Vice-President, Washington State Chapter, Healthcare Information

Management and Systems Society, 2003

. Member, Healthcare Informatics Advisory Board, Bellevue Community

College, 2004

. Member, Healthcare Security Certification Committee, Healthcare

Information Management and Systems Society, 2004

Publications

. In Confidence, published by the American Health Information Management

Association, September

2003, Volume 11, No. 9, "Uncovering the Enemy Within: Utilizing Incident

Response, Forensics".

Awards

. Healthcare Information and Management Systems Society (HIMSS) Scholar

Award, 1992.

Contact this candidate