DAVID J.SMITH

**** ******* ***** ************, ** 27301

aca8ww@r.postjobfree.com . 336-***-****)

SUMMARY:

Warehouse Manager and Inventory Control Manager with in-depth

experience leading client services, warehouse and inventory teams. Have

the ability of planning motivating existing employees and new ones.

Exceptional relationship builder with customers needs in mind and

excellent problem solver.

PROFESSIONAL EXPERIENCE:

Carolina Dry Heat Solutions, Thomasville, NC.

April 2013-September-2013

-Full pick-up and return delivery

-Complete inspection of bedding for signs of infestation or

necessary repairs Hand stitched repair of any tears in mattress

fabric

-Box spring repair including:

Replacement of wooden slats

Spring repair

Underlayment replacement per bedding industry standards

CDL Driver-Day-cab

Dinettes and More LLC, Winston-Salem, NC 2003 – 2013

Warehouse and Inventory Manager, CDL Driver

Manages, supervises and directs the staff up to 5 employees supporting

the goals and company guidance. Responsible for overall quality and

operational performance of the warehouse. Provides leadership to ensure

that the warehouse maintain as low inventory as possible but the customer

have what they need.

Recruited sales personnel and warehouse associated to meet the

aggressive goals that the company set forward.

Provided training to all selling team and maximized the results.

Developed and maintained efficient environment and reduced turnover.

Managed all performance issues within timeframe to meet customer

s atisfaction. Ensure compliance to all policies and procedures.

Implemented sales promotions and implemented merchandise.

Lead Furniture Associate 2003 – 2013

Led a team of 5 full time associates on achieving the goals of the

organization with weekly, monthly, quarterly, and yearly goals. Develop

ways to bring customers in the door and make them feel welcome while

shopping in store. Provided goals for the associates to reach.

Provided optimal level of sales and services and delivered either in a box

truck or Day cab to various Customer's residences.

Ensure compliance and the procedures and found a balance to meet

customers expectations and meet the organizations policies/goals.

Maintain presentation of store as per merchandise policies. Monitored

customers request and prevented any complaints when possible.

Trained all employees on new product to have an understanding on how to

sell it.

CCDish, Greensboro, NC 2008 – 2009 Satellite Dish Installer

Responsible for providing excellent customer service through installing,

troubleshooting, maintaining and upgrading satellite television systems and

equipment. Installs and program equipment.

Troubleshoots, diagnoses, repair, replaces and upgrades components.

Maintains accurate installations, service, and inventory control.

Coordinates schedules with customers to be on time.

Educates customers by conveying verbal information clearly and concisely.

Communicate the wiring plan and equipment lay-out with customer prior to

the installation.

Follows industry codes, regulations and standards.

Support co-workers and builds positive working relationships with all team

members. Meet and exceeds performance goals and quality standards.

Meets and exceeds productivity standards by prioritizing task and working

efficiently

Kagens Furniture Gallery 1996 – 1999

Clerk, High Point, NC

Provided quality control on items that needed to be shipped out as well as

receiving bulk quantities of furniture into the warehouse. Staging furniture

as well keeping items in the inventory software.

EDUCATION:

High School

Trinity High School Graduated, NC

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint and Outlook, Microsoft LiveMeeting,

TECHNICAL COURSES

CDL Class A licenses for over 10 years Forklift Operator for over 5 years

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