LaShandra M Cloud, CPC-A

****-*** *********** ****

Raleigh, North Carolina 27604

919-***-****

aca8ph@r.postjobfree.com

Summary Of Qualifications Medical Office experience including scheduling, insurance verification,

collecting copayments. Proficient in medical terminology and word

processing. Excellent customer service skills. Associates Degree in

Medical Office Administration to be completed 5/2014.

Work Experience April 2013 to Present

UNC Healthcare, Faculty Physicians

Chapel Hill, North Carolina

Claims Coding Specialist (full-time)

Process medical claims according to medical guidelines. Working A/R

And denials to get medical claims paid. Submitting appeals and claims

through clearinghouse. Correcting claims, and resubmitting to be

reprocessed. Determining if claims needs to be adjusted due to filing

Or insurance issues. Insurance eligibility verification.

November 2012 to April 2013

UNC Healthcare, Diabetes and Endocrinology

Chapel Hill, North Carolina

Patient Business Associate (full-time)

Responsibilities include check in and check out of patients, collecting

copayments, verifying insurance, updating demographics, scheduling

appointments, entering hospital and physician charges into computer

systems, utilizing electronic medical records systems.

July 2011 to November 2012

UNC Healthcare, Dermatology

Chapel Hill, North Carolina

Patient Business Associate (full-time)

Responsibilities include checking in patients in a high volume clinic,

scheduling appointments, collecting copayments, entering physician

charges, solving patient issues, updating demographic and pharmacy

information.

January 2011 to July 2011

Rex Family Practice Of Wakefield

Raleigh, North Carolina

Medical Office Administration (full-time)

Responsibilities included checking in patients, verifying insurance

information, updating demographics information, utilizing Allscripts

EMR system, collecting payments, filing, customer service

October 2009 to January 2011

On Assignment Healthcare Staffing

Job Site: UNC Healthcare Chapel Hill, North Carolina

Medical Receptionist (full time)

Responsibilities included answering high volume calls in a call center

environment, responding to caller needs in a timely manner, scheduling

and rescheduling appointments. Utilized computer systems to send

messages to physicians.

Education Associates Degree, Medical Office Administration

Pitt Community College, Winterville, North Carolina

Anticipated Completion 5/2014

Medical Office Receptionist Certificate

Pitt Community College, Winterville North Carolina

12/2012

Health Unit Coordinator Certificate

We Care Online Classes

Witchita, Kansas

8/2012

Anatomy and Physiology I Certificate

Wake Technical Community College

Raleigh, NC

6/2013

Associations National Society of Leadership and Success Member

References/Career Portfolio Available upon Request.

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