Terry O'Neill 512-***-****
Pflugerville, TX *****
aca8ot@r.postjobfree.com
www.linkedin.com/pub/terry-o-neill-mba-tm/75/322/811/
SUMMARY
Adept Technical Program Manager with extensive progressive combined experience in the Management, Electronics, and Calibration arenas. Experience includes developing and managing budgets, recruiting and hiring personnel, policy development and implementation as well as compliance, team building and uncertainty budgets. Served 20 years in the United States Army, retiring as a Chief Warrant Officer Two. Managed, directed, and
commanded two Army Area Test, Measurement, and Diagnostic Equipment (TMDE)Support Teams. Controlled the budget, mission, operations, and provided technical expertise as the subject matter expert for calibration and repair support for general and special purpose TMDE.
Areas of expertise include:
Project Management; Financial Planning & Budgeting; Operations Management; Strategic Planning; Quality & Customer Service Support; Client Communications; Performance Management; Technical Documentation / Briefings; Lean Six Sigma Concepts; Team Building / Leadership; Commercial Test Equipment Calibrations; Calibration Programs &
Uncertainty Budgets
PROFESSIONAL EXPERIENCE
ETS-Lindgren Inc.; Cedar Park, TX 2011 - 2013
CALIBRATION LAB MANAGER
Managed an A2LA Accredited ISO 17025 Calibration Lab performing calibration and repairs of precision equipment for EMC/EMI Probes and Antennas up to 40GHz. Used web-enabled applications and services.
- Successfully passed an A2LA in-house Audit with 6 deficiencies and correctly replied to the audit deficiencies resulting in the renewal of our Scope of Accreditation. Implemented the Power Meter and Signal Generator Calibration augmentation to the Scope; developed uncertainty budgets. Allows for the in-house calibration of power sensors and
signal generators.
- Created annual budgets for capital items to be purchased to replace aging TMDE.
- Attested to all calibrations performed in the Lab for Production and customer work to ensure accuracy and within tolerance.
- Created uncertainty budgets for equipment calibrated.
- Reduced turn-around time by 75% in less than 12 months though team building and leadership.
ManTech International Inc.; Chantilly, VA 2008 - 2011
PROGRAM MANAGER - SENIOR LEAD
Deputy to the Assistant Executive Director, providing management, coordination and direction of maintenance support services for the Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance Regional Support Center contract, worldwide. Operations Management support services include recruiting and hiring for deploying personnel for SWA.
- Synchronized the coordination and seamless transfer of the Army Vehicle Optical Sensor System, Phase One Program to a new task order for Phase Two.
- Designed, synchronized, and reviewed over 75 resumes in 25 days; interviewed 38 and recommended 28 for hire in support of an Army's Elevated Sensors Class for a January 2010 start date.
CACI International Inc. (Acquired American Management Systems in 2004); Fairfax, VA 2002 - 2008
LOGISTICS ENGINEER 3 (2004 - 2008)
Retained and promoted following CACI International Inc.'s acquisition of American Management Systems to provided consultative engineering and technical support to the Navy Metrology Deputy Executive Director; the Navy's Metrology and Calibration (METCAL) R&D; the Naval Sea Systems Command (NAVSEA) Test Equipment Maintenance (TE) Programs.
- Planned, coordinated, and directed the NAVSEA TE Maintenance Program providing business analysis, policy, instruction and procedures development, and program management as the Acting Team Lead for 17 months.
- Key contributor to a comparative economic analysis between a
government developed and a commercial off-the-shelf, automated calibration system that and enabled senior Navy METCAL management to determine whether to proceed with a technical evaluation.
American Management Systems Fairfax, VA
LOGISTICS ENGINEER 2 (2002 - 2004)
Consulted with the Navy METCAL R&D and NAVSEA METCAL Program Managers to provide technical and staff support in engineering, policy, processes, and procedures.
- Played a key role in successfully developing, executing, and reporting
of an on-site evaluation and demonstration of Virtual Test Equipment performing Planned Maintenance System tests completed by ship's force.
- Assisted in program and budget document preparation and defense, semi-annual/quarterly program reviews, technical oversight, and meeting logistics, facilitation, and reporting.
Tellabs Operations, Inc.; Round Rock, TX 1996 - 2002
SENIOR MEMBER OF TECHNICAL STAFF
Managed and directed an 18-member, 24x7 technical support team providing the support maintenance and repair of functional and integrated circuit test performance platforms. Knowledgeable of ISO 9001, 17025, and ANSI Z-540-1 Standards. Performed Radiological Safety Officer (RSO) duties.
- Developed, implemented, automated, and assured compliance of an ISO/TL9001 calibration laboratory providing repair and calibration support of commercial test equipment; including internal quality assurance.
- For six years, the Calibration Laboratory had zero deficiencies from external compliance audits.
EDUCATION
Master of Business Administration (MBA) Technology Management
University of Phoenix; Phoenix, AZ
Bachelor of Science in Liberal Arts
Excelsior College; Albany, NY
TRAINING
A2LA Courses: ISO/IEC 17025:2005 and Laboratory Accreditation; Uncertainty Analysis Webinar; Basic Statistics for Metrology with Excel; ISO 9000:2000 Training; ISO 9000 Internal Quality Auditor; United States Navy: Six Sigma Yellow Belt; Reliability Centered Maintenance Level II; United States Army Courses: Radiological Safety Officer; TMDE Maintenance Support Technician; Warrant Officer Candidate; RADIAC Calibrator Custodian; Communications-Electronics Maintenance Chief; Advanced Electronic Maintenance/Calibration;
Precision Measuring Equipment; Ground Surveillance Radar Repair
TECHNOLOGICAL PROFICIENCY
Microsoft Word; Excel; PowerPoint; Project; Access; Visio; SharePoint; PeopleSoft; Lotus Notes; SAP; SyteLine; LabView; EMQuest; WINCAL; Calibration Manager 4; DF GUM; Standard Army Maintenance System - Enhanced (SAMS-E1/2); Fluke MET/CAL Programming & Database Administrator; Crystal Reports; TMDE Integrated Materiel Management System (TIMMS); Calibration Management Information System (CALMIS)