Thomas M. Panebianco

**** ******** ***** ****: **8-

***-****

Lawrenceville, GA. 30045 Cell: 678-447-

2167

aca8h6@r.postjobfree.com

Executive Management / Change Management / Technical Operations &

Infrastructure / Network Management / Planning and Program Management /

Financial Analysis / Systems Management / Contract Negotiations /

Manufacturing / Telecommunications

Summary of Qualifications

I am a results oriented / hands on executive with P & L responsibility. I

also have experience and a strong record of success in both turnaround

and entrepreneurial environments. I have proven strengths in business

planning and execution. I have over 20 years of experience to offer to

your company. I am dynamic leader with the ability to effect positive and

critical change requiring creativity using team building, leadership, and

motivation skills. Areas of expertise include:

Technical Skill Set

Win95 * WinNT * Win2000 * WinXP * W7 * W8 * UNIX * NOVELL * SAN's * VRU's

* SharePoint * ISDN / T1's Lines * MODEMS * COBOL * VB * JAVA * HTML * PERL

* MSACCESS * Visual DBASE * IT Training * SUN Servers * IIS * HP servers *

CISCO * NORTEL * Backup & Recovery * Call Centers * Data Centers * Network

Planning * Switches& Hubs * Telephony * LAN / WAN's * Network Installation

* Project Management * Technical Writing * Procurement * Inventory Control

* Mainframe * Technical Architecture

Finance

Financial and Budget Planning & Analysis * Financial & Strategic Planning *

Budget Development & Management * Crisis Management * Budgets and Cash

Forecasting * Manufacturing * Procedures Development

Management

Change Management* Business Valuation * Start-up Operations * Staff

Development & Leadership * Vendor Relations and Management * Client

Relations * Process Improvement * Project Planning and Management

Operations

Warehouse Management Systems * Logistics * ERP Implementation * Technology

Needs Analysis * Quality Assurance * Disaster Recovery * Business

Continuity * Design Validation * Information Systems & Networking * 24X7

Data Center Operations * LAN Network Systems * Backup & Recovery Network

Planning

ERP Experience

Oracle * People Soft * AMS Advantage * JD Edwards

Additional Skill Sets

Computer Programming / Engineering * VMWARE * Data Center Management /

Architecture * Network Security * Call Center Management / Architecture *

Strategic Planning * Business Intelligence * Enterprise Resource Planning *

E-Commerce

Professional Experience

October 2008 - Present Associated Hygienic

Products Atlanta, GA

Director of Corporate MIS

. Revamped and developed the company's Intranet from HTML to SharePoint

2007.

. Renegotiated the WEBEX Contract saving the company 10K annually.

. Successfully led team in upgraded the company Logility Planning

system.

. Successfully managed the RFP and Deployment of the new Manhattan

Warehouse Management System.

. Led team through an upgrade of Exchange 2003 server to Exchange 2010

Server.

. Led team in the site to site VPN of our Bentonville, AR. Office.

. Created documentation of key systems and inventories of equipment.

. Created Executive Dashboards for the MIS Department.

. Led team in the Successful launch of VMWARE realizing the company

around $500k in hardware savings.

. Developed and Instituted Failover and DR plans which previously were

nonexistent.

. Upgraded users from Windows XP to Windows 7.

. Upgraded users from Office 2007 to Office 2010.

. Upgrade Cisco VPN which eliminated numerous issues with Sales users

. Initiated and Developed Ecommerce website which allowed company to

sell diapers online (Storksnest.com)

March 1998 - March 2008 ATT Southeast

Atlanta, GA

Senior Operations Director (Customer Care)

. Successfully implemented SAP asset management for ATT southeast to track

all equipment over a geographically dispersed area.

. Led team Business Intelligence and data warehousing solution with SAP for

the wireless operations.

. Successfully Negotiated the Agilent Contract for ICS Marketing $500K

below the original Agilent offer.

. Implemented an Extended Storage Solution for ICS Marketing call detail

records saving the department $2M.

. Coordinated the successful project implementation of two platforms into

one for billing saving an annual expense of $500K.

. Developed monthly and quarterly reports detailing outages, server uptime

and other metrics for VP level readouts.

. Successfully managing the ICS marketing Operations budget totaling ~$10M.

. Developed a process and report that details location of servers based on

geography, serial number and IP address.

. Currently developing a database that will be used as a BellSouth pricing

tool for wireless traffic.

. Implemented a monthly dashboard report for ICS marketing detailing

project costs, updates and risks.

. Developed a 3 year roadmap of vendors relating to project and costs.

. Initiated a $6m arbitrage case.

Senior Manager, Planning and Program Management (BellSouth Technology

Group)

. Successfully Project Managed Crisis Team to make sure all procedures and

communications are in place in the event of a disaster.

. Developed Managed Operations web page to be published on the BellSouth

Intranet.

. Developed Business Continuity Plans for the Managed Operations group and

these plans are being used as a template throughout the BellSouth

Organization for use in times of crisis.

. Implemented Planning and Resource Management Program called "Health Check

Summit" that looks at each Business Units issues as it pertains to the

Technology Group quarterly.

. Spearheaded and developed Server and Storage Metrics that looks at

BellSouth as whole across the INTEL and Midrange platform, Mainframe

Platform and Storage Platforms.

. Coordinated and developed Asset Management Process for the BTG Managed

Operations environment.

. Delivered key Business Unit functionality and leveragability by managing

and overseeing the Email project by managing all action items to a 92%

closure rate.

Technical Operations Manager (BellSouth Long Distance)

. Implemented a SAP Product Lifecycle management solution

. Successfully managed a project that completed on time and on budget that

installed 4TB of disk into an existing EMC Symmetrix cabinet.

. Was the ongoing project manager for all BellSouth Long Distance failover

environments. 2 SUN and 2 HP.

. Project manager for BellSouth Long Distance disaster recovery.

. Developed capacity reports for all BellSouth Long Distance servers and

databases.

. Designed and developed the backup and reporting procedures for BellSouth

Long Distance.

. Responsible for all vendor negotiations of all BellSouth Long Distance

contracts.

. Designed and developed all methods and procedures for BellSouth Long

Distance operations.

. Developed annual capital and expense budgets for assigned projects and

monitored actual expenses on a monthly basis.

. Managed all aspects of system development and management, including the

project approval process, obtaining upper management concurrence of

project prioritization, resource management, planning, training,

documentation and ongoing support.

Systems Administrator (BellSouth Advertising and Publishing)

. Worked with team leads to successfully implement SAP in the HR

departments.

. Acted as the central point of contact for the resolution of hardware,

software, and network system user problems.

. Analyzed and isolated system functioning problems.

. Assisted in the resolution of referred problems by providing subject

matter expertise and/or testing.

. Performed risk analysis on systems resolutions and selects appropriate

action.

. Provided technical support of equipment and network. Performed daily

initialization (boot) or shutdown of system; starts/stops/cancellation of

jobs.

. Responded to all system generated messages affecting system performance;

. Performed backups and scheduling daily system operational functions.

. Conducted informal training sessions to system users to correct/clarify

system functionality issues.

. Initiated and conducted update sessions with local management and non-

management (as appropriate) on system problems affecting productivity.

. Identified training needs and refers to appropriate training coordinators

and coordinated training schedules to ensure training databases are

available.

. Managed system security. Responsible for the addition, deletions or

changes relative to internal users. Managed all site configuration

changes.

. Developed and maintained "System Administrator" documentation. Modified

documentation to meet local/geographic needs.

. Trained local management to provide on-site system administration backup.

November 2005 - March 2007 SMS 800, Inc.

Atlanta, GA

Chief Financial Officer / Chief Operating Officer

. Represent BellSouth, as a Board of Director member, on the SMS/800 along

Verizon, SBC and ATT. Accountable to the corporation's stockholders (the

RBOC's) and Accountable for day to day management and operation of

SMS/800 Services.

. Responsible for the management of a $25M budget.

. Facilitated corporate restructuring and ensured sound basis for

foundational financial and accounting performance.

. Developed all the Finance and Human Resource Policies including processes

for Financial Accounting, Execution of Financial Instruments, Code of

Ethics, Expense Accounting and Supplier and Accounts Payable.

. Saved company $2M by developing a 3 year outlook and trending forecast.

. Implemented 2 day vendor meetings instead of 4 day meetings saving the

company in Travel costs.

. Responsible for setting up new company's bank accounts, as well as,

procuring new tax id for company.

. Moved the Company from an antiquated "Filemaker" invoice system to a more

robust SAP platform for Financial Accounting and Inventory Management

. Responsible for day to day operations including; software, hardware and

vendor management.

1990 - March 1998 American Telnet

Ft. Lauderdale, FL

VP / Director of Information Technology / Projects

. Guided conversion from batch to online processing, transforming most

applications. Reduced order entry time from 3 - 4 day cycle to immediate

and invoicing from 3 - 4 days to same day, saving substantial time and

significantly decreasing chance of errors.

. Improved employee satisfaction and morale and reduced turnover by re-

engineering the department and establishing a training and coaching

program.

. Designed and managed the implementation of the phone systems by utilizing

LUCENT and OCTEL, realizing a cost savings of over $1 million dollars.

. Designed and implemented the creation of change review process.

. Managed team of 10 - 12 IT professionals responsible for payroll system

development.

. Managed project to develop system tools to support the strategic systems

planning process.

. Coordinated a staff of 6 in a project to validate 1+ million lines of C /

C++ code.

. Led a team of programmers / analysts in the installation, data

population, and customization of a third party sales management program.

. Managed network services budget, workforce and message data for 2 years

with an annual budget of approximately $18 million.

1984 - 1990

United States Air Force

Air Traffic Controller

Honorable Discharge

Other Key Work Attributes

. I have over 20 years of establishing and monitoring development

methodologies and technology and development techniques.

o For in house applications that I have been responsible for I have

developed delivery and support timeframes.

o Worked with vendors to make sure that all applications and hardware

are properly installed and working correctly.

o Worked with vendors to make sure that all application and / or

hardware tuning and maintenance were accomplished during scheduled

maintenance windows.

o Worked with all internal, external and vendors to develop a change

review process / board to look at each change and how it will

affect the systems and develop back out plans if necessary.

. I have over 20 years of communicating to various levels of the company as

it pertains to the stakeholders and vision, as well as, communicating

plans and progression of projects.

o By developing a communication process that is open and having bi-

weekly meetings

o Using structured project management and successfully implementing

under cost.

o The ability to look at issues and dissect them to what the real

problem is.

. I have 20 years of developing communicating goals, project plans,

strategies and performance metrics.

o Developed a mentoring program for senior team members to work with

junior members

o Assessed risk analysis of each of the systems I was responsible

for.

o Developed operational forecasting reports of all systems.

o Developed operational capacity reports of all storage systems.

o Worked with personnel to identify any systems that needed to be

redefined or implemented from an applications standpoint

o Instituting a communication process that is open and having bi-

weekly meetings to create an effective staff

. I have 8 years of leading BI groups and ERP groups and I have over 20

years of developing methods and procedures.

. I have over 17 years of budgetary responsibility.

. I have over 18 years of developing change review and implementation

processes.

o Developed a financial dashboard for division to monitor monthly

developed financial internal review process to track current and

future expenses

o By working with all associated vendors and finance to ensure all

costs and forecasts are accurate.

Education

MBA - Finance

American Intercontinental University Atlanta, GA

BS/Business Management

National Louis University

Atlanta, GA

AS/Computer Programming

Keiser College

Ft. Lauderdale, FL

AS/Computer Engineering

Keiser College

Ft. Lauderdale, FL

AS/Business Management

Community College of the Air Force Maxwell AFB,

AL

Continuing Education

Strategic Management

Non Profit Education

Northwestern University Chicago, IL.

Certifications

CCNA

MCSE+I

MCSE

MCP+I

MCP

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