Marian F. Price

**** ********* **** #***

Woodbridge, Virginia 22192

Home Phone: 571-***-****

Mobile Phone: 703-***-****

Email: aca88v@r.postjobfree.com

Objective: Highly trustworthy, ethical, and discreet administrative

support professional; experienced working in fast-paced

environments. Confident and poised in interactions with

individuals at all levels. Possess strong organizational,

technical, and interpersonal skills; a detail-oriented and

resourceful person with a keen ability of multi-tasking

effectively. Capabilities include:

. Excellent Organizational Skills

. Strong Customer Relations Skills

. Problem Solving

. Computer Operations

. Accounts Payable/Receivable

. Filing & Data Archiving

. Office Equipment Operation

. Telephone Reception

. General Accounting

. Customer Service & Relations

. Word Processing & Typing

Education: Associate of Arts in Management Human Resources

Park University, Parkville, Missouri

Pursuing Bachelor of Science in Human Resource Management

Park University, Parkville, Missouri

Clearance: Currently hold Top Secret Clearance with the Department of

Justice

Work Contractor Jan 2012 to

Present

Experience: U.S. Department of Justice, Washington, DC

Language linguist performing summary translations of highly

sensitive intelligence matters of voice recordings and text

material related to terrorist or organized crime organization.

Transcribe data for reporting and presentation for legal

proceedings. Plans and organize travel and equipment for

performance of duties. Answers telephone and represented the

company in a professional and professional manner.

Linguist Monitor April 2011 to

Present

Federal Bureau of Investigations, Washington, DC

. Follows ethical codes that protect the confidentiality of information

. Translate statements simultaneously or consecutively into English,

orally or hand

written and or typed into formats for law enforcement

agencies

. Reads written materials, scientific works and news reports

rewriting material into English

. Verifies translations and technical terms and terminology

ensuring accuracy and consistency throughout translation

revision

. Identifies and resolves conflicts related to the meanings of

words, concepts, practices, or cultural behaviors

Teller Operation Specialist Jan 2005 to

Aug 2012

Bank of America Northern Virginia Market, Alexandria, VA

Accelerated to a management level position; based on tremendous

customer service etiquette and a proven track record of superior

banking operation skills. Learns and adapt quickly to new

situations, excellent communication skills both verbal and

written. Thoroughly enjoys working with people -- a definite

"PEOPLE PERSON."

Teller Operation Specialist Jan 2008 to

Aug 2012

Bank of America Annandale Banking Center, Annandale, VA

. Directly supervised 12 associates and assisted management in

all aspect of daily operations

. Responsible for a well-coached, stable, and creative team. Driving

force behind the day-to-day operational excellence of a engaged,

spirited and cultivated workforce ensuring compliance requirements

were met

. Assisted associates with complex transactions by accurately

and efficiently guiding them through electronic protocols

systems in accordance with established policies and

procedures

. Ambassador for high-level customer service standards, creates

a positive team environment by always modeling appropriate

behaviors while consistently delighting customers and

exceeding expectations

. Provides input to Banking Center management to improve

employee performance

. Interviewed and hired best fit candidates from a selection

pool that best fit the company's needs in the attainment of

higher goals

Teller Operation Specialist Dec 2007 -

Feb 2010

Bank of America, Alexandria Banking Center, Alexandria, VA

. Supervised 6 associates performing daily teller activities

and drive-through procedures

. Responsible for training and development of employees

ensuring bank operational policies and procedures are

conducted in a manner consistent with company service

standards

. Oversaw all operational procedures i.e. check cashing

procedures, override authorities, cash levels, and special

operational services etc

. Ensured accuracy and completeness of proof sheets and

investigating differences

. Communicated and reinforced new and existing policies,

procedures, products and services through daily supervision

and provided appropriate action for infraction of broken

procedures

. Provided feedback to management for employee performance

evaluations

Teller Coach/Coordinator Mar

2005 - Nov 2007

Bank of America, Alexandria Banking Center, Alexandria, VA

. Mentored and trained personnel on daily operating procedures

and coordinated indoctrination of new employees

. Introduced financial products and services to consumers.

Processed banking transactions, maintains correspondence

records and provides customer service. Lead Automated Teller

Machine custodian, assistant Teller Cash Dispenser custodian

. Ensured teller line operated efficiently and effectively.

Reported directly to banking center manager and provided

invaluable assistance to the entire banking center

. Assisted customers with questions or issues regarding their

accounts by use of computerized system for tracking or

gathering information, and/or troubleshooting with standard

screens, scripts, and procedures

Teller Nov 2004 -

Mar 2005

Bank of America, Alexandria Banking Center, Alexandria, VA

. Communicated information by phone, written, email or in person

. Updated account information using banking software and protocols

. Organized, planned and prioritized work by developing specific

task to accomplish goals

Awards: [Bank of America, 2006 First and Second Quarter Outstanding

performance

Software Proficient with MS Office Outlook, Word, Excel, Power point

References: Available upon request

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