Elizabeth H. East

**** ******* ***** **.

Spring, TX 77386

Phone 832-***-****

Q U A L I F I C A T I O N S/CONTRIBUTIONS

Key member of Tenant Welcome Committee/Newsletter Committee

Key member of Green Team Committee

Key member of Reward and Motivation Task Force

Implemented use of filtered water cooler system, saving company

over $500 per year

Assisted in creating marketing package for appraisal department

Strong team, task, organizational, and problem-solving skills

Outstanding interpersonal relations skills

Excellent communication skills

Over 17 years of administrative office experience

Experience with Accounts Receivable and Accounts Payable

Working knowledge of various multi-line telephone systems

Experienced in using all general office equipment

Skilled in many different software platforms used in the

administrative environment.

W O R K H I S T O R Y

Property Administrator, Aeroterm June 2011 to Current

Property Administrator for industrial, airport property management company.

Duties include: On site supervision of repairs and maintenance including:

quarterly inspections of buildings and exterior property components and

reporting on Owner provided form, constant contact and follow-up with

tenant representatives to ensure good service, coordination of repairs and

maintenance with Aeroterm Property Managers and designated contractors- all

bidding, scheduling, job oversight and ensuring quality of work. routine

weekly inspections of property to monitor tenant operations for compliance

with governing regulations, handling of hazardous materials safety and

security, asset damage control, unauthorized use of parking lot/traffic

control, etc. And, report all issues and discuss with Aeroterm Property

Manager, as needed. Show facility to prospective tenants, if necessary and

assist with move-in, including carpet, flooring, and paint selections, and

move-out requirements. Perform move-in and move-out inspections and report

on Owner formatted inspection sheet, process all Houston area vendor

invoices for payment and research problems and input into Yardi Payscan,

Coordinate approval and permitting of property impro9vement project with

Airport Authority. Periodically, on "as needed" basis, act on behalf of

Property Manager. Make recommendations for needed improvements to the

property for Budgeting purposes. Maintain East Cargo Key Card access system-

communicates with tenants and vendors to keep file current. Assist with

Budget process: bidding of maintenance jobs, research and compile fixed

costs (taxes, insurance, utilities, etc.), data input of final product.

Provide support and follow-up on field projects. Conduct quarterly

inspections of the buildings to determine items needing maintenance and/or

repair and report all to Property Manager. Obtain new vendors that are

competitively bidding and have proper insurance. Generate vendor service

contracts, including obtaining approval from corporate attorney and Asset

Management and calling vendors to ensure receipt and return of executed

contracts. Assist with construction contracts- bidding, insurance

compliance, execution and lien releases. Track processes to ensure

contracts are completed in compliance with Calpers requirements and that

all jobs have a contract. Rebid service contracts to ensure competitive

pricing. Review all vendor insurance certificates for compliance with

coverage dates and specified requirements for job performed. Communicate

with vendors and insurance carriers to bring no-compliant certificates

current and maintain property file. Update, organize and maintain Property

Management filing systems. Assist with collection and compiling of

information for special projects to substantiate action and from Yardi

files to use in OpEx reconciliation. Assist with all correspondence between

Property Manager and tenants. Assist Administrative Assistant with back up

support answering phones and greeting clients at the front door. Sort and

distribute mail. Assist Administrative Assistant with banking, overnight

packages, and taking mail to Post Office. Provide support to Leasing

Department with various administrative duties. Keep tenant and vendor list

updated. Prepare vendor, green tips and other information for company

quarterly newsletter.

Administrative Assistant, Snelling (Aeroterm) September 2010 -

May 2011

Temporary assignment as Administrative Assistant for a property management

company. Duties included: performing research for special projects as

needed by Property Manager, helping solicit bids and locating new vendors

for properties, generating contracts for vendors, assisting with various

spreadsheets, fielding tenant maintenance calls and dispatching vendors

when necessary (tracking these complaints on vendor maintenance log),

communicating with vendors to obtain bids for various projects, providing

back up for other Administrative Assistant as needed, building and

maintaining relationships with tenants, vendors and peers. I also

performed property tours, planned tenant lunches, and performed other

customer service tasks as needed.

Administrative Coordinator, Clinical One March 2007 -June

2010

Administrative Coordinator for a recruiting company for travel nurses.

Duties included: screening all applicants for our travel program,

miscellaneous administrative duties, updating the company website, helping

with workers compensation claims, verifying work history, obtaining

clinical references, running background checks, checking nursing licenses

and investigating any discrepancies. Also, distributing new leads to

recruiters, being a back up receptionist, being a key member of the

Rewards/Motivation task force, and ordering office supplies.

Administrative Assistant, Honeycutt Fire Systems August 2006-

January 2007

Administrative Assistant for commercial fire sprinkler company. Duties

included: answering telephone, routing calls to service managers, matching

accounts payable invoices and researching outstanding invoices with

vendors, preparing daily bank deposits, ordering office supplies, ordering

stationary products, preparing monthly Union report, preparing weekly

certified payroll report for Union, copying and mailing contracts, opening,

sorting and stamping daily mail, mailing weekly paychecks, keeping kitchen

supplies stocked, updating fleet information on company vehicles, and all

correspondence with vendors.

SAHM-

2002-2006

Stay At Home Mom (housewife)- Stayed at home to raise children.

Assistant to Property Managers, Hill Partners Management Co.

2000- 2002

Assistant to two property managers for commercial property management

company. Duties included: handling tenant calls regarding building

maintenance issues, accounts payable concerns and miscellaneous AP items;

collecting monthly rent payments from tenants, and preparing deposits for

numerous property owners; logging work orders into database and tracking

them to ensure completion by Building Engineers and/or vendors; performing

property tours to ensure landscape vendors were staying on top of upkeep of

properties and to observe overall condition of properties, and inform

tenants of any infractions (trash, glass, etc.); being liaison between

tenants and building engineers for all work orders; etc. Responsibilities

also included, preparing various monthly spreadsheets, typing contracts;

assisting with annual budget process; assisting with CAM reconciliations,

creating customer service surveys for tenants, procurement and distribution

of tenant Christmas gifts, providing liaison assistance between tenants and

utility companies; preparing tenant bill backs for maintenance items not

covered by management company, interpreting leases as to tenant and

landlord responsibilities, and providing switchboard relief for the

receptionist.

Administrative Assistant, CB Richard Ellis, Inc.

1995 - 2000

Administrative Assistant/ Word Processor for a commercial real estate

company. Duties included: typing appraisal reports, assembling finalized

reports, creating exhibit pages, and performing various other secretarial

duties that included typing engagement letters, handling customer service

phone calls, preparing Excel spreadsheets, and making travel arrangements

for the Senior Managing Director of our department. Responsibilities also

were to provide computer software support to appraisers, organize

department projects, and prepare expense reports, create and maintain the

marketing database for the department using ACT 4.0. Job duties also

included procurement of office supplies and marketing products. In

addition, creating and/or enhancing the marketing package for our

department.

Administrative Secretary, First Heights Bank, FSB

1993-1994

Administrative Secretary for the loan department. Duties included: typing

all correspondence from corporate headquarters to the various branches of

the bank, typing other memos, policies and procedural handbooks. I created

various monthly/weekly spreadsheets, arranged staff meetings, ordered

refreshments, and made travel arrangements. I also performed overflow

secretarial work for the other secretaries in the department.

E D U C A T I O N

Associates of Arts Degree, North Harris County College, Houston, Texas

1989

Sam Houston State University, Huntsville, Texas 1985-

1986

AWARDS AND RECOGNITIONS

Most Valuable Player (MVP) Trophy- 2011

Impact Player Award (Clinical One)- 2008

First Place in CARE Awards (Clinical One)- 2008

Second Place in CARE Awards (Clinical One)- 2009

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