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Customer Service Sales

Location:
Mumbai, MH, India
Posted:
November 24, 2013

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Resume:

JUGAL SHAH

(Entrepreneur, Automobile Engineer)

Email: (aca7q5@r.postjobfree.com / aca7q5@r.postjobfree.com ) Mobile: 983*-***-***

Professional Summary:

• More than 8 Years experience in Marketing / Sales

• Worked in Various Sectors from Automobile, Call Centers to Diamond / Jewellery

Industry

• Equipped with a Turn for creativity and curiosity for the unknown with excellent

observational faculties.

• Accustomed to handling multiple responsibilities including corporate

communications

• Team Player with sound communication, negotiation and Analytical Skills

Current Employment:

Basync Technologies Pvt Ltd:- Founded Basync Technologies in 2010 as an Open Source

Customized Solutions Provider. Complete End – To – End Solutions from Internet To Mobile.

Previous Employers:

Venus Jewel

From March 2009 to May 2010 – Marketing Head / Business Analysis

Was in charge of over looking complete Marketing Material and All External

Communications.

Interacting with Customers on what Features they would like on the site and liaisoning the

same with concerned Team Members

Career Vision:

To work on conceptual idea based projects that would utilize marketing and creative

faculties

Work Experience

Role Partner

A. Business Analysis, Marketing

Contribution

a) Business Analysis / Research:

Formulating the most feasible prototype for products, Features,

Market Requirements, Pricing Factors.

b) Marketing:

Independently anchoring and driving the entire process for

implementing a Scheme.

New Initiatives (www.ivotemodi.com)

B. Product Structuring

• Getting Client Requirements

• Product Line – up as per Client Requirement

• Design Inputs

1. Projectile – Online Inventory Management System

Products

2. Inventory Website Product

3. SMS Monitoring System

4. Togle – Online Image Management System

5. BAM – Basync Academy Management System

6. Sales & Logistics – MIS System

Previous Employment

Company Name Venus Jewel, Mumbai

Tenure March 2009 – May, 2010

Designation Marketing Head

Unit Marketing

Role Development of Marketing practices and handling a team of 4

A. Communication:

Contribution

• Handling Entire Corporate Communications

• Promoting Company Strengths

• Provide Feeback

B. Analysis:

The entire co-ordination ranging from getting client feedback on

services, proposing solutions to concerned team and getting

implemented

C. Marketing:

The activity includes developing new material on a

regular basis

Finding and Pitching new clientele

Visiting Trade Shows

Formulating New Schemes so as to attract new Clients

Adhering to Compliances / Business Practices

IchiBaan Honda:

Company Ichibaan Honda, Mumbai

Duration April, 2008 to April, 2009 (12 months full time)*

Responsibilities Service Advisor:-

To Advise service required for Honda Cars. Get existing condition

and have it handled as per Honda Compliance from the Workshop.

Do PDI (Pre – Delivery Inspection) and Deliver.

Upsell Maintenance Contracts and Insurance.

Organize Camps for Free Check-ups

Barclays:

Company Barclays Bank, Mumbai - Intelenet

Duration September, 2007 to Feb, 2008

Responsibilities CSE (Customer Service Executive):-

1. Handle Calls from Barclays bank Clients - UK

2. Handle varied request regarding cards, Accounts etc

3. Provide Medical Information and Necessary guidance

4. Upsell Insurance and Other Barclays Products

Chevrolet:

Company National Garage – Dealer For Chevrolet, Mumbai

Duration March, 2006 to August, 2007 (18 months full time)*

Responsibilities Sales Advisor:-

To advice Clients on various Chevrolet Products

Attend Trainings, Test – Drives

Sales to Delivery Communication

Achievement: - Organised a 2 day Bike Racing Competition at

Hiranandani gardens, Powai as part of Individual Chevrolet

Promotional Campaign

Health Prime International:

Company Health Prime International, Mumbai

Duration August, 2005 to December, 2005

Responsibilities CSE – Customer Service Executive:-

To confirm appointments for designated doctors in US, Maryland

County,

Follow-up with patients and Doctors on appointment kept

Advice People without Medical Insurance

Educational Qualification

Degree College/School Year of Passing

Automobile Engineer Sardar Vallabhbhai Patel 2005

Polytechnic, Mumbai

Catia V5 Met, Pune 2006

H.S.C Ritumbhara College, Mumbai 2002

S.S.C Gyan Kendra High School, 1999

Mumbai

Personal Information

D.O.B November 11, 1983

Languages English, Hindi, Gujarati & Marathi.

Taking New Initiatives, Recent one being for Narendra Modi as PM

Extra Curricular

for 2014 election www.ivotemodi.com

Activities

Exploring, Traveling, Adventure Sports

Soccer, Swimming, Reading, Cars.



Contact this candidate