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Customer Service Medical

Location:
Las Vegas, NV
Posted:
November 23, 2013

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Resume:

JACQUELYN DRISSEL, CPC-A`

**** ********* ***** ***** • Las Vegas, NV 89149 • aca7cl@r.postjobfree.com • 775-***-****

MEDICAL OUTPATIENT CODING/ BILLING SPECIALIST

UNITED STATES POSTMASTER

• Office Administration • Financial Accountability

Medical Industry

HIGHLY MOTIVATED INDIVIDUAL, PREPARED TO LEVERAGE MORE THAN TWO DECADES OF MEDICAL BILLING EXPERIENCE, AS WELL AS

(8) YEARS OF POSTAL EXPERIENCE AS POSTMASTER FOR UNITED STATES POSTAL SERVICE. ADEPT AT PROBLEM SOLVING WITH

EMPHASIZE ON THE CUSTOMER SERVICE EXPERIENCE. SPECIALIZED SKILLS INCLUDE, ACCOUNTS PAYABLE/RECEIVABLE,

PURCHASING, INVENTORY CONTROL, AND THE ABILITY TO WORK WITHIN A BUDGET.

CORE COMPETENCIES

• Focused Leadership • Office Management • Maximizing Profits

• Problem Solving • Customer Services • Coding Proficiency

PROFESSIONAL EXPERIENCE

PHYSICIANS HOME SERVICES – North Hollywood, California 1988 – Present

Office Manager – Duties and Responsibilities

Medical transcribing coding and billing for a medical group of Physicians and Physician Assistants. Billing Medicare

and Medical, as well as, private insurance companies for Los Angeles, Orange, San Bernardino and Riverside

Counties. Validating Medical Insurance information and co-payment information, filling, refill patient prescriptions,

monitoring doctor’s answering service, and answering calls from patients, pharmacies, group homes, board and care

facilities, and various county coroners, posting payments, researching and resolving problems and errors in billing.

Key Achievements:

Responsible for building patient base for Physician Home Services.

Manage all aspects of Physicians office

Exclusively oversee all complex phases and aspects of coding and billing.

UNITED STATES POSTAL SERVICE – Death Valley, California 2003 – 2011

Postmaster – Duties and Responsibilities

Daily opening and closing of Post Office in a high volume tourist destination. Responsible for all aspects of Postal

Operations, Including all facets of accounting associated with running my own Post Office with emphasis on customer

service and confidentiality. Additional responsibilities include forecasting, scheduling, payroll, mail distribution and

Stamp inventory.

Key Achievements:

Personally responsible for raising 5 Million dollars in the Postal Service submit a lead program.

Proficient at multi-tasking.

Profitable Office

California State Passport Acceptance Officer

JACQUELYN DRISSEL • Page 2

EDUCATION AND CREDENTIALS

Coursework toward Associate of Arts in Police Science Victor Valley College – Victorville, CA

Professional Development:

AAPC Member/Medical Transcriber Certification from California Paramedical and Technical College



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