SHRUTI V KANDHARKAR

* **** **+ years IT experience specializing in RPG application

architecture, engineering, development, enhancements and support for

clients like Broadridge Financial Solutions, Manheim, Bunge Italia S.P.A.,

Amerisource Bergen Corporation, Fiserv, CVS Caremark & IBM. Proven track

record working with business teams and technology leaders to create

significant business value through comprehensive AS400 RPG solutions; 4+

year's experience in leading dynamic teams across geography's.

2 Currently working as Senior AS400 RPG Consultant in Broadridge Financial

Solutions

Technical Skills:

RPG II, RPG III, RPG 400 (ILE), RPG Free

DB2/SQL

Embedded SQL

MQ series on AS400

CL, PCML

SYNON

DB2, Query 400

FTP, Socket programming

Stored procedures, Pointers

SDLC, ACMS, Turnover

Certifications:

RPG IV, DB2

3 Professional Experience:

Senior AS400 RPG consultant

Broadridge Financial Solutions

January 2012 - Till Date

Working in Broadridge Financial Solutions in the fixed income business team

as a senior RPG AS400 consultant, primarily responsible for working on

complex problems related to fixed income areas such as securities trading,

trade upload, yield, price, principal, coupon calculations reported by

various Broadridge clients who include major banks

Work on various issues raised by clients on the Impact fixed income

application.

Worked on a wide array of issues related to trade upload, batch issues,

client version upgrade problems, yield, price, principal calculations

related to securities.

Worked on technical issues related to program dumps in batch, programs

looping, record locks across multiple batch programs.

Followed the process of replication of the issue, analysis of the code,

code fix and unit test of code while working on support issues.

Preparation of technical documents like test scripts, technical

specifications wherever necessary for software changes.

Connect with business analysts and clients wherever required to get

additional information on the problem reported.

Extensively worked on SQL, embedded SQL, RPGLE, SQLRPGLE, CL.

AS400 RPG Consultant

Wipro (Client -CVS Caremark)

November 2011 - December 2011

Successfully worked on providing daily application support in terms of

resolving client issues in timely manner within SLA's. Worked on the RX

claim application using SYNON and RPG

Responsible for providing technical fixes for issues generated in the RX

claim application.

Provided severity 3/4 support. Provided 24x7 support

Responsible for assigning problem tickets to resources and keeping track of

the same to ensure their resolution within SLA.

Responsible for solving issues related to the client applications without a

SLA breach

Team Lead

IBM (Client - Manheim)

Oct 2009 - Oct 2011

Successfully managed projects related to the implementing of providing real

time credit to clients using the online payment system. Implemented

projects improving and automating batch. Lead team responsible for

providing daily application support in terms of resolving client issues in

timely manner within SLA's.

Leading a team responsible for development and maintenance of the clients

web application which had a frontend developed in Java with the business

logic on the AS/400.

Work with PCML calls between Java and RPG, primarily used to exchange data

between the front end and AS400.

Setup secure (SSL / SSH) and unsecure FTP communications to AS400.

Convert the business requirements into design document and get design

documents reviewed and approved by the business analysts.

Create high level and low level design document for new requirements.

Create high level and low level estimates.

Code and unit test new requirement.

Create test plans and set up test data for testing.

Monitor the nightly batch process to ensure that the batch has run smoothly

without any errors.

Use configuration management tools for source version control.

Lead QA testing, integration testing.

Provide consultation to business on any application functionality related

queries.

Carry out peer reviews to review codes, unit test results etc.

Provide consultation to business as and when required.

Resolve the incidents raised on the myAccount and Lanes Online application,

debug the PCML programs if required. Analyze the programs, query databases

to find the resolution to the incidents.

4 Technical Team Lead

IBM (Client - Bunge Italia S.P.A)

Oct 2007 - Oct 2009

Worked as a technical team lead on a Supply Chain based project of an

Italian client Bunge Italia S.P.A Worked across geographies to carry out

the knowledge transfer of the client application and played a major role in

IBM taking over the IT for the client. Worked on application development

and support on the application developed in SYNON and RPG II.

Technical Team Lead, team size 5.

Carried out the knowledge transfer successfully in spite of working in an

environment with major language constraint.

Worked from the client's location for knowledge transfer. Provided

knowledge transfer to the offshore team.

Responsible for a complete functional and technical study of the client's

environment.

Responsible for documenting the client application both functional and

technical.

Responsible for providing technical fixes for open issues in the

application.

Suggested various enhancements to the system which proved as value ads.

Set up various processes to be followed as a part of the application

development process.

Responsible for assigning work requests to team and keeping track of the

same to ensure the work product delivery within timelines.

Estimation, design, development and testing of work products.

Responsible for solving issues related to the client applications without a

SLA breach

Provided severity 1/2/3/4 support.

Completed numerous development projects with almost zero defects and

adhering to the highest quality standards and procedures.

Lead teams to complete various high-profile, cross-platform and time-bound

projects.

Contributed to various application enhancement projects.

Proposed and implemented numerous process improvements.

Trained and mentored new resources on the application.

5 Technical Team Lead - Senior AS400 RPG Engineer

IBM (Client - AmeriSource Bergen Corporation)

Sep 2005- Sep 2007

Worked on the Supply Chain project of a major pharmaceutical services

provider - AmeriSource Bergen Corporation, USA, Lead a team responsible for

providing production support and maintain the clients invoicing

application. Responsible for providing 24x7 support, ensuring resolving on

incident created within SLA. Lead teams to complete various high-profile,

cross-platform and time-bound projects.

Technical team lead for the invoicing application.

Completed numerous development projects with almost zero defects and

adhering to the highest quality standards and procedures.

Lead teams to complete various high-profile, cross-platform and time-bound

projects.

Responsible for providing technical fixes for major issue generating areas

in the application.

Provided severity 1/2/3/4 support. Provided 24x7 support

Responsible for assigning problem tickets to resources and keeping track of

the same to ensure their resolution within SLA.

Responsible for solving issues related to the client applications without a

SLA breach

Estimation, design, development and testing of work products..

Contributed to various application enhancement projects.

Proposed and implemented numerous process improvements.

Trained and mentored new resources on the application.

6 Software Engineer

1 Mahindra Satyam (Client - Fiserv Europe Ltd. Middlesex UK)

June 2003- Aug 2005

Primarily responsible for providing production support to the clients

baking application, responsible for resolving application issues within the

pre-defined SLA's.

Role: Software Engineer

Responsibilities:

Provided severity 2/3/4 support.

Responsible for solving issues related to the client applications within

SLA.

Responsible for analyzing issues raised and providing technical solution to

fix the issue reported.

Specifically assigned to be worked on business critical issues for certain

European banks.

Preparation of technical documents like test scripts, technical

specifications wherever necessary for software changes.

Communicate with client and end clients to discuss the issues reported.

Performing system assurance testing.

Mentoring of new resources and training them on the application.

Metric data collections and preparation of the quality related reports.

Extensively worked on SQL, embedded SQL, RPG II, RPGLE, SQLRPGLE, CL.

4

Contact this candidate