Mike Bailey

P.O. Box ***, Kannapolis, NC *****

Phone: 704-***-****

Email: aca76t@r.postjobfree.com

Executive Summary

Focused Operations Manager successful in contract negotiating and process

improvement. Remains calm and poised even in high-pressure situations. Leverages

in-depth knowledge of industry trends and shifts to offer valuable insights and

opportunities for new growth and expansion. Chief Operating Officer with company

oversight, committed to cost-effective management and quality performance.

Core Qualifications

● Operations Management

● Staff Development

● Supervision and Training

● Sound judgment

● Calm under pressure

● Complex problem solving

● Skilled negotiator

● Cross-functional team management

● Inventory control

Professional Experience

Piedmont Fire Protection 2004 - present

Operations Manager

● Provide team leadership in attaining company goals

● Manage office personnel and field crews

● Management, take care of maintenance of building, manage design work, design, project

management, purchasing agent and truck maintenance.

● Sales/Estimating/Customer Service

● Study and maintain local, state and federal regulatory compliance.

● Manage department staff, including hiring, training and performance management and safety

issues/claims.

● Approve expenses and manage budget for operations, including approval of purchase orders and

vendor pricing.

● High level of interpersonal skills

● Excellent written and oral skills

● Exceptional customer service skills

● Experience managing, training and motivating employees

● Strong problem solving skills

● Superior leadership skills

Diversified Fire Protection 2000-2004

Vice President

Responsibility over all personnel. Budget oversight including evaluating need and use of

resources. Oversees programs within the company for growth, to promote and

generate business.

Fire Protection Services 1995-2000

Sales/Estimating/Purchasing/Engineering

● Efficiently and productively perform takeoffs and calculate estimates within bidding

guidelines

● Take leads from existing customer base and develop new customer base.

● Develop new prospects and interact with existing customers to increase sales of fire

sprinkler systems and services

● Follow up on outstanding bids

● Work with Purchasing Department to maintain up-to-date material pricing.

Worsham Sprinkler Company 1990-1995

Sales/Estimating

.

● Efficiently and productively perform takeoffs and calculate estimates within bidding

guidelines

● Take leads from existing customer base and develop new customer base.

● Develop new prospects and interact with existing customers to increase sales of fire

sprinkler systems and services

● Follow up on outstanding bids

● Work with Purchasing Department to maintain up-to-date material pricing.

Education

● UNC Charlotte - Accounting - Business Administration, Manufacturing Geography

● Oklahoma State University - Advanced Sprinkler Hydraulics

● Rowan Cabarrus Community College - Engineering Technology, Psychology

●

Certifications

NICET Level III (equal to an Engineering Seal in North Carolina

Fenestra Corporation Management Certification Course.

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