Area of Focus: Multi-Location Retail Management

[pic] Qualifications Profile [pic]

Strategic planner, decisive leader, and proactive entrepreneur with more

than 20 years of hands-on experience in general business operation,

including P&L, budgeting, facility and safety management, and all aspects

of retail operations.

Customer-centric with proven leadership skills to build, guide, sustain,

and improve profitability, team performance, and overall efficiency.

Equipped with proven abilities in negotiation and communication, combined

with expertise in building top-producing relationships with customers.

Known for sound leadership and business management skills; complimented for

hands-on administrative style that inspires a goal-oriented work

environment. Solutions-focused and accomplished at resolving complex

organizational challenges; increasing productivity and efficiency while

maintaining high level of customer satisfaction and maximum revenue.

[pic] Areas of Expertise [pic]

Executive Leadership

Operations Management

Profit and Loss (P&L)

Strategic Business Planning

Corporate Culture and Vision

Staff Development and Leadership

Revenue Generation and Growth

Employee Relations

[pic] Professional Experience [pic]

Senior Consultant ( MT Hood Skibowl and Adventure Park, MT Hood Government

Camp, OR ( 2013-Present

< Provide strategic supervision to a team composed of 50-100 employees

while owning the Malibu Raceway LLC; establish and direct a team

environment geared toward customer satisfaction, maximum productivity,

and profitability.

< Render active engagement in the planning, design, and installation of

the new Malibu Raceway at MT Hood Skibowl and Adventure Park.

Key Highlights:

< Analyzed overall processes and authored the company's standard

operating procedure (SOP) manuals for more than 20 attractions.

< Actively involved and contributed in various key deals and

transactions, which included the negotiation of the assets procurement

and buying at other FEC parks along with the sales of Malibu Raceway

name and its assets to MT Hood Ski bowl and Adventure Park.

< Generated significant increase in sales of $850K, from 4% to 6% (2002-

2007), as well as sales increase of 7-10% with nets sales of 12-14%

from 2010 to 2013

Owner/Operator ( Malibu Raceway LLC, Location ( 2002-2013

< Earned recognition as a well-respected and recognized individual in

the community, with various news organizations covering the story of

the former locally owned and operated company.

West Coast Regional Manager of Operations (15 Stores) ( Malibu

Entertainment Worldwide ( 1995-2002

< Proactively administer the creation and implementation of plans and

programs focused on personnel development, productivity, and safety,

which included the highly successful Guest Service Seminar, facility-

level training groups, and company-wide safety programs in alignment

with company and government agencies policies (OSHA).

< Conduct thorough assessments and investigations to identify and

provide appropriate resolution to a wide range of H.R. issues,

including sexual harassment allegations, wrongful terminations, and

loss prevention.

< Established and maintained harmonious relationship with various

marketing firms to cultivate brand positioning as well as advertising

agencies to create television/radio commercial and sales collateral.

Key Highlights:

< Significantly contributed in the conception and implementation of the

national sponsorship program, which accumulated more than $6K in

annual sales.

< Strategically directed and boosted sales of the $7M video/simulator

and redemption game business, with primary responsibility for asset

management of 2,000 games.

< Played a pivotal role as member of the Speed Zone Prototype

Development Team, which was accounted for the successful prototype

concept, from ideation to funding, facility design, attraction

development construction, and marketing.

< Capitalized on expert management abilities in successfully opening two

$20M Speed Zone facilities, with over 200 employees each,

simultaneously in Dallas and Los Angeles.

< Spearheaded various promotional appearances for top auto racing

drivers, such as NASCAR, Indy Racing, and NHRA, for facility events.

[pic] Earlier Career [pic]

Malibu Grand Prix ( Location

Area Supervisor

Assistant General Manager / General Manager

[pic] Education [pic]

Coursework in [Focus of Study] ( Portland State University, Portland, OR

[pic] Professional Development [pic]

Safety Training, Occupational Safety and Hazard Administration (OSHA)

Budget Reviews

Building P&L Building and Reviewing New Company Ownership

[pic] Award and Recognition [pic]

Small Business of the Year

Contact this candidate