ENNA LEYFERMAN CELL 908-***-****

ENNA LEYFERMAN

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ENNA LEYFERMAN CELL 908-***-****

*** ***** *** *****: 908-***-****

Newtown, PA 18940 Email: aca6w3@r.postjobfree.com

www.linkedin.com/pub/enna-leyferman/8/6b1/413

QUALIFICATIONS:

Fantastic relationship-building skills, both with internal business partners and external agency/vendor

partners

Superior Project Management skills and proven ability to drive results by using Agile and Waterfall

methodologies, including Data Warehouse experience

Six Sigma Certified and PMP Trained

A successful track record of developing a strategy and implementing the tactical plans to achieve

those objectives

Highly motivated and results-oriented professional with over 12+ years of Project

Management experience in Development and e-Commerce environment

Grounded in strong financial analysis, business intelligence and competitive best practices.

Excellent communication and influencing skills along with a sense of humor.

PROFESSIONAL EXPERIENCE

Entrepreneurial Start Up, Overall Project/ Office Manager Flemington, NJ

2/09-current

• Helped to start a family business

• Was involved in Vendor Management, Contract negotiations. Wrote and submitted RFPs.

• Utilized my experience with Agile to run the business.

• Heavy experience in compliance procedures and regulations.

• Prepared cost estimates, tracked expenses and managed budgets

• Acted as Marketing Manager. Was responsible for setting up Marketing campaigns to advertise the

business by providing both online and print presence. Drafted campaign copies/brochures along with

promotional material.

• Created RFPs and award bids

• Utilized Agile methodology to run the day to day business

• Acted as a hiring manager, payroll and billing specialist. Run financial analysis on current and future

earnings along with keeping up with expenses of the office.

• HealthCare Insurance experience and management. Responsible for negotiations with insurance

companies and set up of ebilling along with health certifications.

American Express

08/00 –2/09

Sr. Lead Project Manager, eStatement/Download Capabilities (05/06 – 2/09) New York,

NY

Developed understanding of the needs of multiple tech teams in order to exceed expectations and enhance

infrastructure. Worked and managed cross functional and global groups, including IT.

Used technology infrastructure and SDLC to carry projects through development and launch.

Managed Application Migration for some of the systems. Work involved dealing with various groups,

cardmembers requests and translating the requests into requirements for the IT groups.

Implemented a new partnership with CheckFree (now part of Fiserv) to drive additional Paper Off enrollments via

third party and was responsible for over $2MM in saves.

Versed in RFP process and was involved in negotiations with legal, compliance, marketing and outside vendors to

implement partnership with Checkfree/Fiserv

Manage and drive Paper Off enrollments and campaigns.

Forged and deepened relationship with third party vendors that support Amex like Intuit, Innovision, Xenos and

CheckFree.

Sr. Project Manager, Account Services Payments (09/04 – 05/06) New York, NY

Dealt with call center to learn and research customer feedback for the online pages and came up with

strategy to improve the experience and the look and feel of pages which led to the 150% increase in

enrollment into online services.

Responsibilities included evolving customer centric website design creating and executing a Drive to

Web strategy, building customer engagement model and online capabilities.

Provided support in creative development and cross-channel integration.

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ENNA LEYFERMAN CELL 908-***-****

Worked with Risk to reduce company’s exposure with delinquent Cardmembers via interactive

channel. Was able to reduce AR and provide an additional channel for call center reps to collect

payments.

Implemented new Direct Debit capabilities by utilizing marketing group. Contributed to reducing AR

and increasing payment collections.

Manager of Reengineering (07/02 – 9/04) New York, NY

Supported the development and execution of the customer e-enablement strategy by providing

business with financial analytical support.

Was instrumental in recognizing over $50MM in reengineering benefits as well as assisted in defining

and developing Strategic Planning by working with cross-functional teams and using Six Sigma

training.

Provided Six Sigma training for the team to enhance performance and provide solutions to drive

reengineering saves.

Ability with dealing with cross functioning teams contributed to the reengineering savings and also by

utilizing the bigger picture knowledge of the goals of the team and its future strategy.

Strategic Planner and Business Analyst (08/00 – 7/02) New York, NY

Responsibilities included closing books for business for $300MM under tight deadlines and creating

forecasting models.

Provided accounting, financial support and consultancy to the ATM business.

Supported new product initiatives and marketing.

Worked with Business Champions in cross-functional teams to reduce and manage operating

expenses by 25% and reduce runrate (reengineering) in accordance with Six Sigma principles.

UTC, Pratt & Whitney Aircraft Division (World-class manufacturer of Gas Turbine Engines)

08/97 – 7/00

Project Leader (08/98 – 7/1/00) Windsor, CT

Provided end-to-end project management and marketing for process/feature based cost estimating

system that provided fast, accurate, and repetitive expenditure estimates and alternatives via Activity

Based Costing system that has saved company over 5MM in redesigning costs for 1 engine.

Negotiated vendor contracts and managed vendor relationships, including using RFP process and

using SDLC to work with legal, compliance and Risk.

Successful track record of developing marketing and business strategies for implementation of cost

tools which is grounded in financial and competitive analysis.

Brand and Procurement Analyst, V2500 Program (08/97 – 08/98) Middletown, CT

Planed, coordinated and developed an efficient inventory flow of engine parts by monitoring turnover

performance.

As a result, increased productivity coefficient with 50% and met delivery schedules, thus saving

company $1 billion in late fees.

Constructed variance and sensitivity analysis.

Performed vendor program management duties including sales, marketing, pricing and transaction

structuring.

Performed bench marking and presented proposals for improvement.

Negotiated vendor contracts and managed vendor relationships with Rolls Royce, MTU and JAEC.

Facilitated the implementation of Six Sigma for more efficient program management.

International Business Creations, Inc. (International import/ export company)

08/96 – 08/97

Client Manager/Russian Operations New York, NY

Responsible for closing the books of business for $100MM under tight deadlines.

Served as a liaison between American corporate headquarters and Russian counterpart.

Negotiated import/export business transactions with European, American and Russian companies.

Managed trade shows and promotional opportunities for clients.

Utilized multilingual skills to work with international clientele on investment and marketing

engagements.

EDUCATION

University of Rochester, B.A Rochester, NY

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ENNA LEYFERMAN CELL 908-***-****

Political Science, Certificate of Management Studies: Finance, Public Sector Analysis (Simon

Graduate School of Business), Minor in Legal Studies

SPECIAL SKILLS AND INTERESTS

Computer: Proficient in both IBM and Mac operating systems. Software experience includes Visual Basics, Microsoft

Project, Access, Photo Shop, Publisher, Omniture, TeaLeaf, Cost Advantage, Costimator, SAP/ERP, PMP Certified, Six

Sigma. Experienced with Warehouse and Business Intelligence Software. Online and mobile customer experience and

customer engagement experience.

Language: Proficient in spoken and written Russian.

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