Post Job Free

Resume

Sign in

Customer Service Manager

Location:
La Habra, CA
Posted:
November 22, 2013

Contact this candidate

Resume:

Amanda Rojas

**** ******* ***.

Montclair, CA ***63

626-***-****

aca6uq@r.postjobfree.com

Objective Seeking a challenging position as an Administrative Assistant with

opportunity for professional career growth in customer relations,

office administration, and project planning.

Red Hawk Fire & Security: Los Angeles, CA (October 2010

Experience

2013) Robert Berkery (General Manager) 323-***-****

Shared Services Billing Specialist (Oct. 2012 to Oct. 2013)

• Provide for and handle a high volume of customer service

related issues regarding collections/ billing while maintaining

strong direct relationships with Red Hawk clientele.

• Manage work orders in order to determine the schedule of

work finished, monthly expenses, with the kind of work

performed.

• Print, prepare and post system produced invoices plus manual

invoices.

• Prepare credit, debit memos through correct documentation.

• Process customer reports, post transactions, key data, and

confirm correctness of input to records generated.

Executive Fire Sprinkler Administrator (Oct. 2010 to Oct. 2012)

• Following local city building and safety codes, laws, and

regulations.

• Data entry and report creation using Microsoft Word/ Excel/

Power Point and Outlook.

• Responsible for managing and processing contracts within Red

Hawks proprietary system.

• Prepare invoices for proposed tenant improvement contracts

along with unconditional and conditional release waivers.

• Schedule appointments/ inspections with city inspectors, fire

departments or high rise units.

Craig Fire Protection, Inc. : Pomona, CA (June 2006 May 2007)

Craig Dale (President) 909-***-****

Receptionist

• Handled the tasks of managing calendars scheduling meetings

and filing expense reports.

• Handled the charge of answering phone calls and taking

messages.

• Responsible for preparing outgoing mail and correspondence

like faxes, email and overnight packages.

• Responsible for arranging training sessions for field technicians.

Villa Tepeyac Restaurant: West Covina, CA (Jan. 2005 June 2006)

Ismael Flores (owner) 626-***-****

Hostess/ Banquet Server

• Greet guests personally and on the telephone.

• Deliver orders to the kitchen and ensure all orders are filled in a

timely and accurate fashion.

• Manage event related work including settling up tables and

maintaining both exterior and interior of restaurant.

• Set up dining rooms and make reservation arrangements.

Baker Footwear Company : West Covina, CA (Oct. 2003 April

2005) Jodie Fletcher (Manager) 626-***-****

Sales Associate

• Skilled in greeting guests with a gracious smile and offering

them to help with their shopping needs.

• Demonstrated ability to achieve sales targets.

• Assisted in display of merchandise.

• Followed appropriate procedures for cash handling.

Skills

• Proficient with Microsoft Office Word/Excel/Power

Point/Outlook

• Accurately type 60 WPM and operate 10 Key by touch.

• Manage multi line phone systems while demonstrating

professional etiquette in fielding phone calls and taking

accurate messages.



Contact this candidate