Work Experience:
January **** to Present: RED DOT CORPORATION/ 3961 Outland Rd. / Memphis,
TN 38118 / 901-***-****
SHIPPING AUDITOR
. Coordinate and audit all shipments for accuracy. Picking and packing
shipments. Inventory. Forklift certified.
June 2008 thru Dec 2010: WRIGHT MEDICAL TECHNOLOGY / 5677 Airline Rd. /
Arlington, TN 38002 / 800-***-****
PRODUCT ACCOUNTABILITY COORDINATOR
(*Position Eliminated Dec 2010*)
. Provided scope and defined exposure of product(s) / lot(s) to be recalled
both domestically and internationally for WMT Recall Decision Panels and
the FDA. This included sold and / or implanted items, consigned
inventory, items placed in surgical kits and items in transit.
. Composed and initiated correspondence and retrieval strategies for
recalls. Coordinated and corresponded with but not limited to WMT field
representatives, doctors, hospital officials and internal groups such as
Marketing and R&D.
. Composed logistical data for reports on retrieval progress to the FDA.
. Provided research and documentation (Device History Records, sales
history, complaint history, abnormal transactions and entries etc.) for
Reliability engineering to aid in complaint investigations.
. Provided product information and entry support for both Complaints and
CAPA departments.
. Suspended ordering of suspect product via 'Quality' Hold to prevent
initial or continued distribution of said product.
Oct 2007 thru May 2008: WRIGHT MEDICAL TECHNOLOGY / 5677 Airline Rd. /
Arlington, TN 38002 / 800-***-****
QUALITY
ASSURANCE TECHNICAL ASSISTANT
. Suspended ordering of suspect product via 'Quality' Hold to prevent
initial or continued distribution of said product.
. Coordinated and audited the creation of digital records for Tissue
Tracking information, Device History Records and Non-Conforming
documentation from manufacturing.
. Provided support to Quality Engineering (Quality Instruction updates,
etc.).
Jan 2007 thru Sept 2007: WRIGHT MEDICAL TECHNOLOGY / 5677 Airline Rd. /
Arlington, TN 38002 / 800-***-****
QUALITY CONTROL INSPECTOR (Biologics Support Group)
. Verified compliance of all tissues and raw materials utilized in
production of WMT products to material specifications (Human and Bovine
bone, Human and Porcine acellular dermas, mixing fluids, powders etc.).
. Performed mechanical inspection of all incoming vendor products utilized
in WMT production (All applicable measuring equipment utilized).
Jan 2005 thru Nov 2006: ACELLENT INC. / 11450 Gulf Stream Rd. /
Arlington, TN 38002 (*Out of Business 2007*)
QUALITY CONTROL INSPECTOR (*Position Eliminated Dec 2006*)
. Performed mechanical inspection of product and subcomponents (All
applicable measuring equipment utilized).
Aug 2001 thru Dec 2004: SPINAL INNOVATIONS INC. / Bartlett, TN 38133
(Company sold to Aesculap, Germany 2005)
MANAGER: NORTH AMERICAN LOGISTICS
. Created and implemented entire Customer Service Program, Inventory
Control System and Packaging-Labeling techniques and design. .
. Manager: Surgical Kits (both implant and instruments): Build, inspect,
upgrade and monitor use.
. Scheduled and built inventory for projected needs per monitored use.
. Inspected and managed all subcomponents to be constructed into
assemblies.
. Contributed and amended material to Quality System Manual.
. Manager: CAPA documentation for non-conformances and all Device History
Records.
. Manager: Logistics and shipping of product domestically.
Feb 1996 thru July 2001: WRIGHT MEDICAL TECHNOLOGY / 5677 Airline Rd. /
Arlington, TN 38002 / 800-***-****
SENOIR
DOMESTIC CUSTOMER SERVICE REPRESENTATIVE
. Provided support for assigned territories as well as general sales.
. Provided logistical support (located specific products in field to meet
scheduled surgeries requiring said product).
. Participated in field inventory audits as a member of the Field Audit
Team.
Computer Skills:
JD Edwards/AS400 Teamcenter PLM Microsoft Excel Microsoft PowerPoint
Lotus Notes Microsoft Outlook
Education:
Sept 1986 thru May 1988: MUSICIAN'S INSTITUTE /
Hollywood, CA 90028 / Vocational Music Degree
Sept 1979 thru Jun 1983: SOUTH STANLY HIGH SCHOOL
/ Norwood N.C. 28128 / High School Graduate