Manager Information Technology

Steven C. Magner

**** * *** *, ***********, IN **471

Telephone: 812-***-**** / Email: aca6su@r.postjobfree.com

Professional Skills:

• Experienced IT Manager with over twenty years of experience designing, purchasing,

implementing and supporting a broad portfolio of information technology hardware and

software applications

• Proven expertise in reducing costs, streamlining processes and advancing efficient business

operations

• Practical knowledge and configuration of TCP/IP networking

• Knowledge of Active Directory

• Skilled in programming on multiple platforms

• Effective systems and business analyst, systems administrator and customer support analyst

Professional Experience:

Pitney Bowes Inc., IT Specialist / Plainfield, IN, 8/2008 - 5/2013

• Provided hardware and software support to all end-users within the Pitney Bowes facility,

including network and server support.

• Reviewed project plans for equipment expansion and network changes to plan and coordinate

related activities. Managed backup, security and user help systems.

• Assisted in developing computer information resources, including providing strategic input

on data security and control systems, and disaster recovery and emergency management

plans.

• Consulted with users, management, vendors, and technicians to assess computing needs and

implement system changes.

• Obtained bids and purchased new equipment for the department on an ongoing basis.

• Worked with department heads, managers, supervisors, and vendors, to solicit operational

feedback and resolve technical and end-user problems.

• Provided users with technical support for computer problems.

• Evaluated data processing proposals to assess project feasibility and system requirements.

Davidson Industries / Stock Building Supply, IT Manager / Franklin, IN, 3/1985 -

3/2008

• Planned, initiated, and managed information technology (IT) projects for a large building

supply company with over $70 million in annual sales.

• Guided the work of technical staff and served as a liaison between the business and technical

aspects of projects.

• Provided direct support and supervision for installation, support and upgrades to the

information technology infrastructure.

• Planned project stages and assessed business implications for each stage.

• Monitored progress of installation and upgrade projects to assure deadlines, standards, and

cost targets were met.

• Hired and trained departmental staff, conducted annual reviews and implemented

professional development plans for direct reports.

Additional Employment Experience:

Mayflower Corporation: Systems Analyst, Union Carbide Corporation: Senior Programmer

Wrote and supported marketing and financial applications in an IBM mainframe environment.

Indiana National Bank, Lead Operator

Supervised daily computer operations with a team of five colleagues for statewide financial

institution.

Education: I.T.T. Technical Institute, Indianapolis, IN, 1 Year of Technical Studies in

Electronics

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