Medical Assistance, Support, & Administration

Career Summary

[pic]An experienced Healthcare Practitioner of 8+ years effectively caring

for patients and maintaining front or back operations for overall company

satisfaction.

Certifications/Training

[pic] Concorde Career Medical Assistant

Jacksonville, FL

Institute Phlebotomy

Medication Aide

06/02

First Aid & CPR

Exp: 09/15

Professional Experience

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Destiny Medical Medical Assistant

Jacksonville, FL

03/05~09/11

? Screened in-take clients to complete registration forms, case history, &

clinic documents w/strict adherence to HIPAA confidentiality

?Escorted/prepped patients in examinations rooms retrieving vitals, weight,

& height complying w/sanitation regulations logging medical records

? Collected blood, urine, or tissue specimens safely & accurately w/clean,

sterilized instruments or materials disposing of contaminants according to

OSHA

? Inputted ICD-9 & CPT codes for in-house/outpatient procedures within

Medisoft database understanding & extensive medical terminology

? Transcribed/communicated Doctor's/Physician diagnoses, recommendations, &

recorded messages utilizing excellent written or verbal articulation

Family Medical & Medical Assistant

Palatka, FL

Dental Center 11/03~02/05

? Performed Electrocardiograms (EKG's) or X-rays successfully operating &

reading machines/equipment accurately

? Assessed EMR (Electronic Medical Records) to review demographics, pre-

insurance authorization, or benefits to aid in patient education

? Prepared/administered prescribed medications via Allscripts system

verification, approving refills providing info to pharmacies

? Contacted facilities/departments arranging testing, admissions, &

consultations in a timely manner w/etiquette

? Multitasked answering multi-phones lines, scheduling in MS Outlook,

checking in/out, & resolving inquiries, concerns, or issues w/sound

independent judgment

Flagler Hospital Patient Care Technician

St. Augustine, FL

Cardiovascular Unit 02/99~11/03

? Started/discontinued IV's & removed Foley catheters properly ensuring

comfort

? Assisted ambulation, range of motion exercises, wheelchair mobility,

positioning, & transportation of non-critical individuals

? Monitored well-being reporting unusual behavior or ailments w/urgency,

serving meals ensuring dietary restrictions

? Changed bed clothes, collected soiled laundry & bathed/dressed/groomed

hair or nails to maintain personal hygiene

? Interacted at high interpersonal level nurturing self-esteems,

maintaining social, emotional, & cognitive awareness

Avery Partners Services Phlebotomist

Roswell, Ga.

Quest Diagnostics 11 /11 ~ Present

Piedmont Pool

? Trained 4 Medical Assistants (M.A.'s) on day-to-day expectations,

procedures, & protocols w/team motivation

? Conducted drug test (Federal), analyzed stool coats, or drew & bagged

blood for processing for approximately 80-120 people daily

? Handled fluids cautiously, labeling containers precisely preventing

misdiagnosis, fatal contamination, or tainting samples

? Composed requisitions proactively for needed medical information on

patients

? Delivered 1st level customer service to a diversity of people via phone &

in-person

Education

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Bethune Cookman College Bachelor of Science Daytona

Beach, FL

Oceanography

06/94[pic][pic][pic]

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