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Customer Service Manager

Location:
Tulare, CA, 93274
Posted:
November 22, 2013

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Resume:

Jocelyn Dominguez

*** *. ********** **. *** *

Tulare, CA 93274

aca6mp@r.postjobfree.com

559-***-****

Objective To obtain a respectable position in an industry where my

knowledge and skills can be best utilized for the growth of

the company.

Education January 2010- March 2010

California Department of Insurance

Major: Personal Lines Agent License

August 2004- May 2005

Merritt College, Oakland, CA

Major: Nursing, Degree: N/A

June 2001- April 2002

Metropolitan Adult Education Program, San Jose, CA

Major: Office Manager Certificate

August 1998- May 2001

Guajome Park Academy, Vista, CA

Major: High School Diploma

Work Experience 01/2010- present

M. Fernandez Insurance Agency Tulare, CA

(CSR/Agent)

Customer service which includes: filing, answering phones, quoting,

follow-ups on delinquent accounts cash handling, commercial

and personal lines, invoicing and billing

08/2009- 12/2009

Walmart Tulare, CA

(Remodel Associate)

Assisted in the remodeling of the store. Moving shelves, setting up

modulars, relocating items within the store, cash handling,

exchanges and returns, cash registers, pallet jack and

forklift

04/2007- 05/2008

Tulare Community Health Clinic Tulare, CA

(Dental/Medical Receptionist/Medical Records Clerk)

Answering multiple phone lines, scheduling appointments, referrals,

cash handling, billing insurance (medi-cal, Dentical),

filing, faxing, and scanning medical records for electronic

access

Skills .Fluent in Spanish .Motivated

.Types 40 WPM .Takes initiative

.Fast Learner .Dependable

References Available upon request



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