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Customer Service Data Entry

Location:
Charlotte, NC
Posted:
November 22, 2013

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Resume:

Angel Garnett-Roberson

**** * ******* ***** ******

Charlotte, NC 28273

Cell 973-***-****

Email: aca6j6@r.postjobfree.com

PROFESSIONAL EXPERIENCE

The Blood Center of New Jersey June 2009- August 2013

Phlebotomist / Automated Red Cell Collections Technician

. Assist in set up and break down of collection site

. Preform QC on all equipment

. Register and guide Donors through the donation process

. Obtain capillary samples to test hemoglobin

. Review all physical findings and medical history prior to phlebotomy

. Preform venipuncture and monitor donor's response and blood flow

. Provide post -phlebotomy care and instructions to donors

. Prepare blood for shipment

. Follow OSHA guidelines in task performance

. Provide outstanding customer service to all potential donors

Overlook Hospital December 2007 - February 2009

Patient Care Technician

. Patient care under the direction of nursing staff

. Feeding, bathing or moving patients and changing linens

. Answer patient call lights

. Set up equipment

. Vital Signs

. Escort patients to the operating and examination rooms

. Prepare patients and escort them to discharge areas

. Give injections or treatments and preform venipuncture for lab testing

. Postmortem Care

. Data Entry

. Glucometer Checks

. Preform Ekg's

. Holter Monitoring

. Basic wound care

. Obtaining Dr ordered urine and or fecal samples and

Transporting the samples to the in house laboratory

Overlook Hospital December 2007-February 2009

Unit- Secretary

. Doctor Order Entry

. Filing & Faxing

. Multi line Phone Systems

. Medical Transcription

. Customer Service

. Inventory

. Update and maintain. all patient charts

. Create a safe and clean environment for staff and patients

. Provide administrative support for R.N.

. Provide phone coverage

. Follow all laws & regulations in accordance with HIPAA

. Knowledgeable in JCAHO preparations and standards

Newark Beth Israel Medical Center August 2004 -

December2007

Unit Secretary - Adult Intensive Care Unit

. Data Entry

. Filing & Faxing

. Multi line Phone Systems

. Medical Transcription

. Customer Service

. Inventory

. Update and maintain. all patient files

. Create a safe environment

Newark Beth Israel Medical Center October 1998- August 2004

Certified Nursing Assistant/ Patient Care Technician- ICU, CCU, PICCU & ER

Float

. Patient Care

. Vital Signs

. Postmortem Care

. Data Entry

. Glucometer Checks

. Preform venipuncture

White House Nursing Home June 1998 - October 1999

Certified Nursing Assistant

. Patient Care

. Practice ADL

. Ambulation assistance

Loving Hands Home Health Care Agency

Certified Home Health Aide

. Patient Care

. Practice ADL

. Ambulation assistance

. Assist with laundry, shopping & doctor visits

Education

. Barringer H.S - Newark, NJ

. Essex County College - Newark, NJ ( GED)

. Health Force- Bloomfield, NJ (HHA)

. Career works- Newark, NJ ( CNA)

. New Community Corporation - Newark, NJ (LPN) 07/2011- present

Certified in BLS for health care providers - AHA



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