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Manager Medical

Location:
Charlotte, NC
Posted:
November 22, 2013

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Resume:

GINA BROWN HOWARD

**** ********** **** ******, ***** Carolina 28173 ● 704-***-**** – Home ● 704-***-**** - Mobile

PROFESSIONAL PROFILE

Results oriented manager / leader with experience in Good Manufacturing Practices, Good Laboratory Practices,

Good Clinical Practices, FDA and CFR guidelines, and OSHA and Healthcare Compliance/ Risk Management.

Principle strengths include collaborating, negotiating, organizational skills and project management. Ability to manage

multiple priorities in a rapidly changing market place. Ability to learn and process information quickly.

Knowledgeable in MS Office Programs, Electronic Medical Records systems, Meaningful Use and UDS

Requirements.

PROFESSIONAL EXPERIENCE

Community Medicine Foundation, Inc.

Healthcare and HIPAA Compliance Officer March 2011-

Present

• Certified Healthcare Compliance Officer by Compliance Resources.

• Manage compliance program for medical center and ensure all staff training on HIPAA Privacy and

Security Laws is kept current.

• Develop and maintain policies and procedures related to corporate compliance program.

• Serve as a Super User for NextGen electronic medical records implementation.

• Knowledgeable user of MedInformatics electronic medical records system.

• Coordinate training activities for providers and staff in accordance with Centers for Medicare and Medicaid

Services, Health Resources and Services Administration, and Department of Health and Human Services-

Office of Civil Rights guidelines.

• Oversee Medical Records staff and coordinate auditing of medical records with outside auditors HEDIS

and RACs.

• Developed process to capture, investigate, correct and prevent all alleged violations of non-compliance

including developing corrective action and preventive action plans and determining root cause.

• Serve as Safety Officer for the Center and ensure OSHA requirements are met. Certified in General OSHA

requirements.

• Manage CLIA regulations for waived - test Laboratory.

S.T.E.P’s Developmental Academy, Inc. Charlotte, NC

Program Supervisor February 2010 – February

2011

• Provide oversight to all programs, manage associated staff and initiate new hire process.

• Develop training programs and administer continuing education learning activities for clients.

• Co-manage in-take process with new clients and families.

• Establish relationships with case manager, parents/guardians and clients.

• Participate in local LME audits, Continuing Service needs and Mecklenburg County InfoShare meetings.

American Red Cross, Charlotte, NC January 2002 – June 2008

Donor Health Supervisor

• Provided vision, leadership, and operational direction to 17 healthcare staff including Registered

Nurses and Medical Technologists.

• Managed all clinical trial study files including consent forms, data collection, tracking and follow-up.

• Designed and implemented numerous training programs and Standard Operating Procedures.

• Managed FDA and AABB inspections or findings for department.

• Established and managed the first call center for customer concerns, complaints and hospital relations.

• Participated in the Carolinas Region’s Leadership Academy for future leaders.

• Received numerous awards and recognition for outstanding contribution.

American Red Cross, Charlotte, NC

Donor Counselor II October 1995 – January 2002

• Served as Lead Counselor and manager in training.

• Served as Study Coordinator for Donor Follow-Up Study clinical trials including data collection, tracking

and follow-up.

• Analyzed infectious disease test results and provided consultation to donors and/or their physicians.

• Conducted investigations on blood products.

• Primary trainer for all staff including exempt employees.

PROFESSIONAL DEVELOPMENT

• Lean Management for Managers

• Conflict Management

• The Oz Principle

• The 360 Degree Leader

• Who Moved My Cheese

EDUCATION

Certified Healthcare Compliance Officer

Compliance Resources

OSHA General Industry Certified

Certificate in Clinical Research Monitoring

Kriger International Research Corporation

Bachelor of Science Degree in Biology, University of South Carolina, Columbia, South Carolina

References Are Available Upon Request



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