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Customer Service Technician

Location:
Harrisburg, NC
Posted:
November 22, 2013

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Resume:

Migdalise Martinez

**** ******* **** 814-***-****

Charlotte, NC 28278 aca6gr@r.postjobfree.com

Pharmacy Technician

Obtain a position as a Pharmacy Technician. Almost two years of experience within retail

pharmacy. Dedicated, hard-working and reliable professional who maintains a focus on accuracy

and delivers courteous service at all times.

Summary of Qualifications

• Bilingual English/Spanish (speaking, reading, and writing)

• 10 years of working customer facing positions

• Deep ability to communicate effectively with customers (verbally and written)

• Strong ability to understand and follow specific instructions and procedures (goal and

task oriented)

• Answer telephone inquiries from customers, other stores, and health care representatives

• Assuring area is neat, and stocked with necessary tools for functionality

• Demonstrated ability to work as a team player

• Demonstrated commitment to ongoing professional development

• Accustomed to working in fast-paced environments with the ability to think quickly and

successfully handle difficult clients

• Strong work ethic with ability to handle confidential information

PROFESSIONAL EXPERIENCE

Pharmacy Technician (State Licensed) 05/13 to Present

CVS Caremark Charlotte, NC

Responsibilities:

• Entry and maintenance of patient, drug, and prescription data into the computer

• Operate cash register and provide customer service in an accurate and efficient manner

• Answers telephone calls and refers calls to a pharmacist when appropriate

• Count, pour, measure and package medication for dispensing to the patient

Teacher 04/07 to 06/12

KinderCare Learning Center Erie, PA/Woodbridge, VA

Responsibilities:

• Cared for children between the ages of 6 weeks-12 years

• Implemented curriculum that allowed children to develop their social and emotional

skills along with gross and fine motor skills

Community Skills Instructor 04/11 to 06/11

Autism Society of North Carolina Fayetteville, NC

Responsibilities:

• Cared for Special needs client

• Created task for client to successfully achieve predefined goals

• Worked to develop individuals gross motor skills

Migdalise Martinez

9221 Seamill Road 814-***-****

Charlotte, NC 28278 aca6gr@r.postjobfree.com

Pharmacy Technician 09/05 to 10/06

Eckerd Millville, NJ

Responsibilities:

• Assisted health care providers and patients by greeting them in person and by phone

• Organize medications for pharmacist to dispense

• Filled prescriptions and counted pills

• Ensure paperwork and data entry is completed accurately

• Validate insurance coverage

Instructor/Respite care worker 12/04 to 10/06

Arc of Cumberland County Vineland, NJ

Responsibilities:

• Provided at-home care

• Instructed children and adults with mental or physical challenges

• Assisted clients with activities such as changing diapers, feeding and social skills

• Helped modify the behavior and social skills of clients for the better

• Helped realize personal goals in their development

Photo Technician 06/03 to 12/04

Eckerd Millville, NJ

Responsibilities:

• Assisted customers with problems, issues, and/or concerns

• Developed and processed film

• Maintained maintenance of lab and machines

• Mixed chemicals for film and photo paper machines

• Counted overstock and inventory

Awards

• Pride Award

• Kaplan President’s List Honors

Education

Bachelor of Science in Psychology 01/2011 to 12/2011

Kaplan University Kaplan Online

Elementary/Early Childhood Education 09/03 to 05/06

Cumberland County College Vineland, NJ

References provided upon request



Contact this candidate