CURRICULUM VITAE

MOHAMMED KASHIF ALAM

Mobile Qatar : 009**-********

( aca6gd@r.postjobfree.com

aca6gd@r.postjobfree.com

CAREER OBJECTIVE

Seeking a challenging career in the field of

"Administration & Marketing" where my potentials can be

[pic] utilized for the betterment of the concern.

Summary: Exceptionally good in Coordination &

Administration with 4 years experience in Qatar handling

administration work which includes "Business development,

Customer service, incoming calls from the office and

clerical duties, etc.

Advertising & Marketing different kinds of products which

includes

(food products, cars products & Saloon products & Books

products).

PROFESSIONAL EXPERIENCE (INDIA)

Personal Data EXPERIENCE of 12 month in Unicon as a senior caller.

Managing calls of customers

Date of Birth : Handling various internal Call transfers.

14/01/1986 EXPERIENCE of 8 month in India infoline as a Team leader.

Managing a Team of 10 people

Age : Seeing that Team meets the allocated target.

26

Job Responsibilities

Gender : Greet customers and provide world class customer service

Male Worked as a customer care representative in an

international call center.

Nationality : Explaining & Convincing American clients regarding the

Indian Mortgage Interest Policy.

Coordinating with managers in their sales.

Religion :

Islam QATAR EXPERIENCE

Office Administrative work

Marital Status : Single Job Responsibilities

Working as an office manager. Responsible for the

day-to-day tasks and administrative duties of the office.

Languages Known Provided high-level administrative support and managed

organizational policies and procedures.

Excellent English Drove customer loyalty initiatives and productivity gains

Urdu through effective and efficient customer relationship

Hindi management.

Little Arabic Operated high-volume switchboard and maintained daily

direct and indirect client relations operations including

acting as point of contact when customers call in,

providing company information and forwarding appropriately

based on needs.

High-impact communicator effectively presenting and

conveying information through written and verbal contact

with customers, team members, and top-tier executives.

Hold regular follow-up meetings with managers & Sales

representives to determine what the effectiveness of the

business plans and the results of the implementation.

Monitoring inventory, office stock and ordering supplies

as necessary.

Updating & maintain the holiday, absence and training

records of staff.

Maintaining petty cash.

Investigating complaints.

Maintaining records and statistics.

Maintenance follow-ups

Preparation of monthly financial reports with the reports

of the monthly cost - with the analysis of the annual

financial statements.

Collecting and distributing incoming logs through company

email, fax and post.

Scanning, updating of relevant company documents &

Keeping attendance.

DTFF as a Volunteer 2011:

Worked as a "VOLUNTEER" in DTFF 2011 as a venue transport

dispatcher from 26th to 30th Oct.

Providing official cars for the DTFF guests.

Helping venue transportation in charge.

Arranging 50 vehicles on my shift.

Al Raqi Transportation Rent A Car:

Duration: Sep 15 to Nov 15 2011

Position held: Secretary

Job Responsibilities:

Attending Phone Calls

Maintain customers relationship

Preparation of Quotations & receiving & filing incoming

and outgoing faxes.

Recently am doing sales manager job .

KEY SKILLS AND COMPETENCIES

Strong organizational, administrative and analytical

skills.

Excellent spelling, proofreading and computer skills.

Ability to maintain confidentiality.

Excellent working knowledge of all Microsoft Office

packages.

Ability to produce consistently accurate work even whilst

under pressure.

Ability to multi task and manage conflicting demands.

STRENGTHS

Dedication to work and strive for goals in life.

Good team player skills, ability to withstand pressure.

Leadership and Decision making capabilities.

Flexible to work in different environments.

Finely tuned analytical and research skills.

Excellent oral, written communication and presentation

skills.

Well organized and proficient with details.

Hard worker as well as a smart worker.

ACADEMIC CREDENTIALS

Education Level:-

I did my Secondary Education From Ludlow castle in

C.B.S.E.

I did my Senior Secondary Education From Ludlow castle in

C.B.S.E.

I did my Bachelorship in Computer Application from Sikkim

Manipal University.

COMPUTER KNOWLEDGE:

Working knowledge of window XP and various application

including internet browser email client word processor, ms

office07

I did 6 month diploma in Ms office from NIIT.

Computer Skills:

MS-Office

Word

Excel

Power Point

Out Look

Hobbies:

Book Reading

Current Affairs

Internet surfing

DECLARATION

Accuracy in full compliance with international standards

to work with the presence of mind and endurance to a large

extent, work under any pressure of work at any ambient

conditions.

"" Hope that my qualifications meet your choice""

(Mohammed Kashif Alam)

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