gerald j.coulson
**** *********, **********, ** ***** cELL: 412-***-****,
e-mAIL aca6fg@r.postjobfree.com
PERSONAL OBJECTIVES
Experienced maintenance professional offering a unique combination of Leadership and Managerial skill with a proven ability to get
results. I bring a track record for improved productivity, employee morale, possess critical and creative thinking skills that will
facilitate my swift contribution to your sustained growth. A proven ability to assess various needs simultaneously making sound
business decisions which are easily transferable into a variety of positions. I a m looking for an opportunity to join a winning
t eam as a Service Manager.
KEY SKILLS
Educated and trained in upper level management skills focusing on interpersonal relations, effective
communication, diversity, conflict resolution, time management, and effective leadership skills. Trained
in the repairs gasoline, diesel, and turbine ground electrical power units; services transmissions,
hydraulic and pneumatic systems, and cryogenic and air conditioning equipment. Trained in
salesmanship skills as a Navy Recruiter. Further, Proficient in computer operations to include
Microsoft applications such as Word, Outlook and Excel.
Proven and recognized leader during 30 years of Service in the US Navy.
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20 plus year in equipment repair, service, documentation and customer support
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Excellent teacher, Trainer and Mentor; effective when working with a wide range of
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personalities and diversity.
Trained in the use of the ADP computer tracking for automotive maintenance
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Achieve Global Professional Selling Skills (PSS), Train the Trainer T3.
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Department of Defense, Secret security clearance .
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Service Center Manager
03/2013 to November 2013 Altaquip LLC, Service Center Manager Youngwood Pa
As Service Center Manager, Leaded a team of 38 technician’s as authorized warranty repair agents
for Outdoor Power Equipment and small appliances. Managed the overall team effort. As the Service
Center Manager I was responsible for: Directing a team of Technicians, Administrative Staff, and Service
Representatives, Interview, hire and schedule service center staff, Coach, train and discipline team,
Develop and maintain customer relationships., Customer Service via phone calls, Opening and/or closing
the service center, Report management-printing, posting and explaining reports, Cross train in all
function areas: Administration, Parts, Service Representative/Route Driver, Train new employees and
cover open positions as needed, Conduct service center safety audits, Inventory management,
Selected Highlights
Within 3 months of opening lead the team to number one in the nation for Sears state of
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service in repairs and top ten for Lowes.
gerald j.coulson
1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,
e-mAIL aca6fg@r.postjobfree.com
Hired the entire staff of a startup facility
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Coordinated the trucking services of over 2000 shipments of equipment to 40 Lowes
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stores. Along with 500 home deliveries.
Managed the repair of over 2500 units on a one month period.
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Led the entire startup and facility organization for a 30 thousand Sq foot facility
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AVIATION MAINTENANCE MATERIAL CONTROL MASTER CHIEF (E-9)
(shop maintenance supervisor)
2/2006 to 1/2007 USS D. Eisenhower CVN 69 Maintenance Supervisor Norfolk, Va
5/2003 to 1/2006 USS Enterprise CVN 65 Production Shop Sup Norfolk, Va
10/1997 to 8/2000 USS Carl Vinson CVN 70 Production Supervisor Seattle, Wa
4/1994 to 9/1997 NAS Lemoore Shop Supervisor Lemoore, Ca
6/1990 to 3/1994 NAS Adak Shop Supervisor Adak. Ak
Managed the readiness responsibilities of Aircraft Maintenance Department. Liaison
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between 6 Production Divisions, 56 work centers and supervisors of 300 technicians .
Performed managerial functions in the areas of operational commitments, leads and supervises
safety compliance and safety standards, workload requirements and personnel assets.
Coordinated, prioritized and monitored all Production Division maintenance efforts. Using Lean
Six Sigma principles to assigned material priorities and monitors overall material support. Planed,
organized, implemented, and controls maintenance with compliance to policies and
directives. Managed the preventive maintenance system on assigned support equipment.
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Selected Highlights
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Meticulously led 70 technicians in 9 work centers. The production effort completing over
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6000 scheduled/unscheduled maintenance actions on 1,497 pieces of rolling stock .
Increasing the Ready for Issue Rate to an unheard of 99% Ready for Issue.
Outstanding leader, Motivated 350 technicians resulting in a 99 percent qualifying in 21
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separate qualification standards all of this ahead of schedule.
Flawlessly managed inventory of material handling equipment valued at 7 Million dollars.
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maintained strict accountability of all assets.
Adhered to the highest standards of safety and quality workmanship during a major
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overhaul of 186 pieces of Support Equipment assets. Completed and returned all assets two
weeks ahead of schedule saving 3 Million dollars of contractor service cost .
Skilled Mentor and trainer to maintenance technicians .
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Aviation Support Equipment Mechanic (Shop Supervisor, E-7/E-8)
9/1986 to 5/1990 NAS Whidbey Island Mechanic Seattle, Wa
9/1983 to 8/1986 USS Dubuque LPD 8 Mechanic San Diego, Ca
10/1982 to 8/1983 Navy Mechanic Training Mechanic Memphis, Tn
Performed preventive and corrective maintenance on Heavy diesel support equipment such as
mobile firefighting trucks, and material-handling (Forklifts) and moving units(Aircraft Heavy Tow
Tractors); inspects and repairs gasoline, diesel, and turbine ground power units; services transmissions,
gerald j.coulson
1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,
e-mAIL aca6fg@r.postjobfree.com
hydraulic and pneumatic systems, and cryogenic and air conditioning equipment; performs
troubleshooting and repair of electrical control systems and motors; provides training and work
schedules; manages distribution and maintenance schedules.
Supervised training of personnel who operate, maintain, and repair aviation support equipment;
coordinates administration, planning, and work load scheduling; organizes facilities for repair and
maintenance of equipment and components; is responsible for ordering, storing, and inventory of
materials and supplies for organizational unit.
I have perform preventive and corrective maintenance on aviation support equipment
program in accordance with Equipment Operating Manuals, aviation armament handling
equipment, aviation mobile firefighting units, and associated components and systems. Lead the
troubleshooting efforts, service, inspect, test, and repair gasoline and diesel engine systems,
transmission systems, hydraulic, hydrostatic, and pneumatic systems, steering and suspension
systems, cryogenic systems, electrical systems, gas turbine compressor units, electrical and
hydraulic power generating equipment, and air-conditioning and refrigeration systems (excluding
avionics support equipment). They manufacture and install belts and hoses, do body work, minor
welding, painting, and brake service and repair. Aviation Support Equipment Technicians
manage support equipment assets at different command levels, and provide training in operation
of aviation support equipment, and they train and test people in vehicle operation.
Service Advisor
7/2012 to 1/13 Hillview Motors Service Advisor Greensburg, Pa
Responsible for building strong customer relationship and selling the technicians’ time. Greet and
consult customers on service needs, perform a thorough vehicle walk around inspection as part of the
write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all
live service calls, and take ownership of the customers experience by carrying out additional
assignments that allow the dealership to leave an impressionable experience with the customer.
Command Master Chief (E-9)
5/2009 to 7/2012 NRD Pittsburgh Command Master Chief Pittsburgh, Pa
2/2007 to 4/2009 USS Ramage DDG 61 Command Master Chief Norfolk, Va
Senior enlisted leaders, who report directly to the Commanders/Commanding Officers, (CEO). Lead
and trained 200 personnel. Participate in formulating and implementing policies concerning morale,
welfare, job satisfaction, Evaluate employee performance, discipline, utilization, and training of
Navy enlisted personnel. By report directly to the Commanders, keep my chain of command aware and
informed of sensitive and current issues.
Selected Highlights
Strongest and most positive impact to the command and mission meeting or exceeding all
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goals for a 100 percent attainment over the past three years in a row.
Outstanding mentor of 39 senior leaders and a crew of 200 Sailors.
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The driving force behind making the recruiting mission each month.
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gerald j.coulson
1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,
e-mAIL aca6fg@r.postjobfree.com
Pro-Active change agent personally reviewed and rewrote 8 directives. Goals and efforts
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during these reviews raised the bar for pride and professionalism throughout this command.
Provided mentorship training and guidance to many junior Sailors.
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Navy Recruiter Canvasser
(sales)
9/2000 to 4/2003 Navy Recruiting Zone Supervisor Anchorage, Ak
Recruited individuals into the U.S. Navy and Naval Reserve. Possesses expertise in recruiting
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techniques and knowledge of recruiting textbooks and Navy enlistment programs and policies.
Communicates and relates effectively with prospects, groups and the community. Possesses a
basic knowledge of classification techniques.
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Selected Highlights
Extremely successful supervisor. Accountable for the largest Recruiting zone in the nation.
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Directly responsible for leading 13 recruiters to attain 100 percent of their assigned mission.
In addition he achieved 233 percent for the critical placement of nuclear personnel, exceeded
all diversity, quality group requirements.
Qualified in Achieve Global Professional selling skills Application, Sales Support Tools and
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Professional Selling skills.
Qualified as Achieve Global Professional Selling Skills(PSS). Achieved T3 Train the Trainer
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qualification and qualifier.
Under his leadership each of his 6 Alaskan recruiting stations made goal during an
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unprecedented period of time, He was honored with Region West Full House award.
Education
POST University – 84 credits towards a BS in Business Management. Currently scheduled to
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graduate in the fall of 2013 with a degree in Business Management.
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FORMAL TECHINICAL MILITARY TRAINING:
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JUN 1983 Aviation Support Equipment Class A School; Vocational certificate in the
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following categories automobile electricity, basic electricity, diesel engines, hydraulic brakes and
basic shop practices. Operate, maintain, repair and test automotive electrical systems in gasoline and
diesel systems, and associated automotive, hydraulic and pneumatic systems. Maintained gas turbine
compressor units, ground air-conditioning units, metal fabrication, repair and painting of tow tractors
and other aircraft servicing units.
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gerald j.coulson
1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,
e-mAIL aca6fg@r.postjobfree.com
May 2003 Senior Enlisted Academy, T he Senior Enlisted Academy provides senior enlisted
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leaders education and training in communication skills, leadership and management, national
security affairs, Navy programs and physical fitness. The curriculum is a nine-week course of
instruction, containing over 240 academic hours. The Senior Enlisted Academy is the Navy's only
professional military education institute for our senior enlisted force.
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JUL 2007 Command Master Chief (CMC/COB),
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JUL 2000 Enlisted Navy Recruiting Orientation/Recruiter
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APR 2000 Advanced Leadership Development Program
JAN 1995 Navy Leader Development Program
JUN 1994 Aviation Support Equipment Maintenance Manager
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MAR 1985 Aviation Support Equipment NC-2A Mobile Electric Power Plant Intermediate
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Maintenance
SEP 1983 Aviation Support Equipment HLU-196B/E Bomb Hoisting Unit Intermediate
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Maintenance
AUG 1983 Aviation Support Equipment Technician Electrical
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JUL 1983 Aviation Support Equipment Detroit Series 53 Diesel Intermediate Maintenance
AWARDS
Meritorious Service Medal: For meritorious service as Command Master Chief of Naval Recruiting
District Pittsburgh. (For outstanding leadership and Management of personnel standards )
Navy and Marine Corps Commendation Medal (SIX Awards): For Meritorious service, Exceptional
professional ability, initiative, and loyal dedication to duty. ( For performance as a production
Supervisor and Maintenance Manager )
Navy and Marine Corps Achievement Medal (SIX Awards): For Professional achievement and
superior performance of duties. ( For quality workmanship and production efforts with high
standards)
Volunteer Service Medal : For Outstanding community service and support work with the Boy Scout.
gerald j.coulson
1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,
e-mAIL aca6fg@r.postjobfree.com