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Maintenance Manager

Location:
Pittsburgh, PA
Posted:
November 22, 2013

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Resume:

gerald j.coulson

**** *********, **********, ** ***** cELL: 412-***-****,

e-mAIL aca6fg@r.postjobfree.com

PERSONAL OBJECTIVES

Experienced maintenance professional offering a unique combination of Leadership and Managerial skill with a proven ability to get

results. I bring a track record for improved productivity, employee morale, possess critical and creative thinking skills that will

facilitate my swift contribution to your sustained growth. A proven ability to assess various needs simultaneously making sound

business decisions which are easily transferable into a variety of positions. I a m looking for an opportunity to join a winning

t eam as a Service Manager.

KEY SKILLS

Educated and trained in upper level management skills focusing on interpersonal relations, effective

communication, diversity, conflict resolution, time management, and effective leadership skills. Trained

in the repairs gasoline, diesel, and turbine ground electrical power units; services transmissions,

hydraulic and pneumatic systems, and cryogenic and air conditioning equipment. Trained in

salesmanship skills as a Navy Recruiter. Further, Proficient in computer operations to include

Microsoft applications such as Word, Outlook and Excel.

Proven and recognized leader during 30 years of Service in the US Navy.

20 plus year in equipment repair, service, documentation and customer support

Excellent teacher, Trainer and Mentor; effective when working with a wide range of

personalities and diversity.

Trained in the use of the ADP computer tracking for automotive maintenance

Achieve Global Professional Selling Skills (PSS), Train the Trainer T3.

Department of Defense, Secret security clearance .

Service Center Manager

03/2013 to November 2013 Altaquip LLC, Service Center Manager Youngwood Pa

As Service Center Manager, Leaded a team of 38 technician’s as authorized warranty repair agents

for Outdoor Power Equipment and small appliances. Managed the overall team effort. As the Service

Center Manager I was responsible for: Directing a team of Technicians, Administrative Staff, and Service

Representatives, Interview, hire and schedule service center staff, Coach, train and discipline team,

Develop and maintain customer relationships., Customer Service via phone calls, Opening and/or closing

the service center, Report management-printing, posting and explaining reports, Cross train in all

function areas: Administration, Parts, Service Representative/Route Driver, Train new employees and

cover open positions as needed, Conduct service center safety audits, Inventory management,

Selected Highlights

Within 3 months of opening lead the team to number one in the nation for Sears state of

service in repairs and top ten for Lowes.

gerald j.coulson

1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,

e-mAIL aca6fg@r.postjobfree.com

Hired the entire staff of a startup facility

Coordinated the trucking services of over 2000 shipments of equipment to 40 Lowes

stores. Along with 500 home deliveries.

Managed the repair of over 2500 units on a one month period.

Led the entire startup and facility organization for a 30 thousand Sq foot facility

AVIATION MAINTENANCE MATERIAL CONTROL MASTER CHIEF (E-9)

(shop maintenance supervisor)

2/2006 to 1/2007 USS D. Eisenhower CVN 69 Maintenance Supervisor Norfolk, Va

5/2003 to 1/2006 USS Enterprise CVN 65 Production Shop Sup Norfolk, Va

10/1997 to 8/2000 USS Carl Vinson CVN 70 Production Supervisor Seattle, Wa

4/1994 to 9/1997 NAS Lemoore Shop Supervisor Lemoore, Ca

6/1990 to 3/1994 NAS Adak Shop Supervisor Adak. Ak

Managed the readiness responsibilities of Aircraft Maintenance Department. Liaison

between 6 Production Divisions, 56 work centers and supervisors of 300 technicians .

Performed managerial functions in the areas of operational commitments, leads and supervises

safety compliance and safety standards, workload requirements and personnel assets.

Coordinated, prioritized and monitored all Production Division maintenance efforts. Using Lean

Six Sigma principles to assigned material priorities and monitors overall material support. Planed,

organized, implemented, and controls maintenance with compliance to policies and

directives. Managed the preventive maintenance system on assigned support equipment.

Selected Highlights

Meticulously led 70 technicians in 9 work centers. The production effort completing over

6000 scheduled/unscheduled maintenance actions on 1,497 pieces of rolling stock .

Increasing the Ready for Issue Rate to an unheard of 99% Ready for Issue.

Outstanding leader, Motivated 350 technicians resulting in a 99 percent qualifying in 21

separate qualification standards all of this ahead of schedule.

Flawlessly managed inventory of material handling equipment valued at 7 Million dollars.

maintained strict accountability of all assets.

Adhered to the highest standards of safety and quality workmanship during a major

overhaul of 186 pieces of Support Equipment assets. Completed and returned all assets two

weeks ahead of schedule saving 3 Million dollars of contractor service cost .

Skilled Mentor and trainer to maintenance technicians .

Aviation Support Equipment Mechanic (Shop Supervisor, E-7/E-8)

9/1986 to 5/1990 NAS Whidbey Island Mechanic Seattle, Wa

9/1983 to 8/1986 USS Dubuque LPD 8 Mechanic San Diego, Ca

10/1982 to 8/1983 Navy Mechanic Training Mechanic Memphis, Tn

Performed preventive and corrective maintenance on Heavy diesel support equipment such as

mobile firefighting trucks, and material-handling (Forklifts) and moving units(Aircraft Heavy Tow

Tractors); inspects and repairs gasoline, diesel, and turbine ground power units; services transmissions,

gerald j.coulson

1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,

e-mAIL aca6fg@r.postjobfree.com

hydraulic and pneumatic systems, and cryogenic and air conditioning equipment; performs

troubleshooting and repair of electrical control systems and motors; provides training and work

schedules; manages distribution and maintenance schedules.

Supervised training of personnel who operate, maintain, and repair aviation support equipment;

coordinates administration, planning, and work load scheduling; organizes facilities for repair and

maintenance of equipment and components; is responsible for ordering, storing, and inventory of

materials and supplies for organizational unit.

I have perform preventive and corrective maintenance on aviation support equipment

program in accordance with Equipment Operating Manuals, aviation armament handling

equipment, aviation mobile firefighting units, and associated components and systems. Lead the

troubleshooting efforts, service, inspect, test, and repair gasoline and diesel engine systems,

transmission systems, hydraulic, hydrostatic, and pneumatic systems, steering and suspension

systems, cryogenic systems, electrical systems, gas turbine compressor units, electrical and

hydraulic power generating equipment, and air-conditioning and refrigeration systems (excluding

avionics support equipment). They manufacture and install belts and hoses, do body work, minor

welding, painting, and brake service and repair. Aviation Support Equipment Technicians

manage support equipment assets at different command levels, and provide training in operation

of aviation support equipment, and they train and test people in vehicle operation.

Service Advisor

7/2012 to 1/13 Hillview Motors Service Advisor Greensburg, Pa

Responsible for building strong customer relationship and selling the technicians’ time. Greet and

consult customers on service needs, perform a thorough vehicle walk around inspection as part of the

write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all

live service calls, and take ownership of the customers experience by carrying out additional

assignments that allow the dealership to leave an impressionable experience with the customer.

Command Master Chief (E-9)

5/2009 to 7/2012 NRD Pittsburgh Command Master Chief Pittsburgh, Pa

2/2007 to 4/2009 USS Ramage DDG 61 Command Master Chief Norfolk, Va

Senior enlisted leaders, who report directly to the Commanders/Commanding Officers, (CEO). Lead

and trained 200 personnel. Participate in formulating and implementing policies concerning morale,

welfare, job satisfaction, Evaluate employee performance, discipline, utilization, and training of

Navy enlisted personnel. By report directly to the Commanders, keep my chain of command aware and

informed of sensitive and current issues.

Selected Highlights

Strongest and most positive impact to the command and mission meeting or exceeding all

goals for a 100 percent attainment over the past three years in a row.

Outstanding mentor of 39 senior leaders and a crew of 200 Sailors.

The driving force behind making the recruiting mission each month.

gerald j.coulson

1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,

e-mAIL aca6fg@r.postjobfree.com

Pro-Active change agent personally reviewed and rewrote 8 directives. Goals and efforts

during these reviews raised the bar for pride and professionalism throughout this command.

Provided mentorship training and guidance to many junior Sailors.

Navy Recruiter Canvasser

(sales)

9/2000 to 4/2003 Navy Recruiting Zone Supervisor Anchorage, Ak

Recruited individuals into the U.S. Navy and Naval Reserve. Possesses expertise in recruiting

techniques and knowledge of recruiting textbooks and Navy enlistment programs and policies.

Communicates and relates effectively with prospects, groups and the community. Possesses a

basic knowledge of classification techniques.

Selected Highlights

Extremely successful supervisor. Accountable for the largest Recruiting zone in the nation.

Directly responsible for leading 13 recruiters to attain 100 percent of their assigned mission.

In addition he achieved 233 percent for the critical placement of nuclear personnel, exceeded

all diversity, quality group requirements.

Qualified in Achieve Global Professional selling skills Application, Sales Support Tools and

Professional Selling skills.

Qualified as Achieve Global Professional Selling Skills(PSS). Achieved T3 Train the Trainer

qualification and qualifier.

Under his leadership each of his 6 Alaskan recruiting stations made goal during an

unprecedented period of time, He was honored with Region West Full House award.

Education

POST University – 84 credits towards a BS in Business Management. Currently scheduled to

graduate in the fall of 2013 with a degree in Business Management.

FORMAL TECHINICAL MILITARY TRAINING:

JUN 1983 Aviation Support Equipment Class A School; Vocational certificate in the

following categories automobile electricity, basic electricity, diesel engines, hydraulic brakes and

basic shop practices. Operate, maintain, repair and test automotive electrical systems in gasoline and

diesel systems, and associated automotive, hydraulic and pneumatic systems. Maintained gas turbine

compressor units, ground air-conditioning units, metal fabrication, repair and painting of tow tractors

and other aircraft servicing units.

gerald j.coulson

1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,

e-mAIL aca6fg@r.postjobfree.com

May 2003 Senior Enlisted Academy, T he Senior Enlisted Academy provides senior enlisted

leaders education and training in communication skills, leadership and management, national

security affairs, Navy programs and physical fitness. The curriculum is a nine-week course of

instruction, containing over 240 academic hours. The Senior Enlisted Academy is the Navy's only

professional military education institute for our senior enlisted force.

JUL 2007 Command Master Chief (CMC/COB),

JUL 2000 Enlisted Navy Recruiting Orientation/Recruiter

APR 2000 Advanced Leadership Development Program

JAN 1995 Navy Leader Development Program

JUN 1994 Aviation Support Equipment Maintenance Manager

MAR 1985 Aviation Support Equipment NC-2A Mobile Electric Power Plant Intermediate

Maintenance

SEP 1983 Aviation Support Equipment HLU-196B/E Bomb Hoisting Unit Intermediate

Maintenance

AUG 1983 Aviation Support Equipment Technician Electrical

JUL 1983 Aviation Support Equipment Detroit Series 53 Diesel Intermediate Maintenance

AWARDS

Meritorious Service Medal: For meritorious service as Command Master Chief of Naval Recruiting

District Pittsburgh. (For outstanding leadership and Management of personnel standards )

Navy and Marine Corps Commendation Medal (SIX Awards): For Meritorious service, Exceptional

professional ability, initiative, and loyal dedication to duty. ( For performance as a production

Supervisor and Maintenance Manager )

Navy and Marine Corps Achievement Medal (SIX Awards): For Professional achievement and

superior performance of duties. ( For quality workmanship and production efforts with high

standards)

Volunteer Service Medal : For Outstanding community service and support work with the Boy Scout.

gerald j.coulson

1150 Windcrest, GREENSBURG, PA 15601 cELL: 412-***-****,

e-mAIL aca6fg@r.postjobfree.com



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