Belinda Niclasse

**** ** ***** **. ***** Gardens, Fl 33056

786-***-**** Home 786-***-**** Cell

aca5vg@r.postjobfree.com

Highly motivated individual seeking a full time position where I can use my

strong organizational skills, educational background, and ability to work

well with people. Communication Skills, Management Skills, Public Relation

Skills, Customer Service Skills, Film Development Skills, Office

Procedures, and Bilingual.

Education

Saint Thomas University/ Bachelor of Arts in Criminal Justice

Miami Gardens, Florida/ Completion Date: 05/2007

Professional Experience

Customer Service Agent, Brightsky

01/2013-04/2013

. Maintains patient records by updating account information.

. Resolves product or service problems by clarifying the patient's

complaint.

. Recommends potential products or services to management by collecting

patient information.

Enrollment Specialist, Alorica 09/2011-

02/2012

. Educate applicants about product and services along with processing

application information.

. Provide eligibility requirements to applicants and determine

eligibility of applicant.

. Offer floor support to motivate and drive performance with teammates.

Mental Health Technician, Easy Living Group

Home

06/2010- 04/2011

. Provide routine personal healthcare, such as bathing, dressing, or

grooming, to consumers in the home of patients.

. Administer prescribed oral medications underwritten direction of

physician or as directed by home care nurse.

. Maintain records of patient care, condition, progress, and problems in

behaviors in order to report and discuss observations with a

supervisor.

Home Health Aide,

Private

08/2009-05/2010

. Provide personal care, such as bathing, dressing, or grooming, to

patient in their home.

. Control prescribed oral medications underwritten direction of

physician or as directed by home care nurse.

. Sustain records of patient care, condition, progress, and problems.

Customer Service, Caribbean Cruise Line

01/2009 -07/2009

. Contacting customers by telephone using pre-planned presentations to

provide information on packages.

. Handle customer inquiries, complaints and payments.

. Manage a high-volume workload within a deadline-driven

environment.

Crew Leader, AMC Theatre

07/2008-07/2009

. Stock all promotional products, handles currency and financial

transactions accurately.

. Aid our guests and employees in an efficient manner in order to

expedite their admittance to the site or facility.

. Oversee the visual, audio, and lighting are up to standards for

meetings and special events.

Front Desk Clerk / Security Officer, Grandview

Palace

07/2007- 08/2008

. Enter data for reports, shipping, inventory, and maintained

computerized inventory of all products and supplies.

. Monitor the payroll reports for payroll information.

. Observe entire site through closed TV circuits, keeping strict

awareness over all the activities and record.

Photo Technician, and Network Specialist, Wal-Mart

06/2003-06/2007

. Develops various types of prints enlargements, and copies photographic

composites for customer personal use.

. Contribute with the sale of providing wireless network services to

customers

. Contact customers, reviewing credit and financial histories and

activated accounts.

.

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