Carla Aguinaga

***** *.*. *** ****.

Miami, FL **177

PH: 786-***-****

E-mail: aca5q3@r.postjobfree.com

Profile: Professional with a wide and solid experience in business

assistance administration and customer service skills. Able to work under

pressure in a fast-paced time sensitive environment.

Experience:

C.A.C 2013

Lead Agent

• Monitor Alarms

• Dispatch Police, and Fire Dept. if needed

• Incoming/ outgoing phone calls

• Handle trouble signals

• Monitor all of Pollo Tropical Closings

• File

Power Exterminators 2012- 2013

Collection Agent

• Make about 30 calls a day for past due debts

• Handle Orlando/Miami/West Palm Beach/Naples

Collections

• Excel Charts to Maintain Track of Collections

• Power Point Presentation for Bid

• Answer Phones

• Take Information for Quotes

NEO NYC 2010-2011

Administrative Assistant/Receptionist

• Create Invoices

• Maintain office supply

• Assist in Accounts Payable/Receivable

• Payroll

• Filing/Faxing/Scanning

• Answer Phones

• Basic Excel Charts

• Ups Labels

• Update Client Information

• Ran Credit Card Payments

• Assist with all clerical duties

• Factor Accounts

Service Air (Lufthansa Cargo) 2000 – 2006

Administrative Assistant/Customer Service

• Answering heavy call volume

• Processing airway bills

• Data entry

• Worked with U.S. Customs Program (AMS)

• Cleared flights

• Cleared Cargo

• Trained new personnel

C.P. Shipping 1997 – 2000

Assistant Manager

• Scheduled appointments and meetings

• Managed staff trainings

• Created and maintained accounts payable

And receivable through QuickBooks

• Processed payroll

• Maintained inventory

• Worked the Manifest

• Processed Bill of landing

• Data entry

• Administrative duties as were needed

Education:

• High School Diploma / G.E.D

• National School of Technology:

Accredited in the following:

Patient Care and Communication

Clinical Assisting and Pharmacology

Medical Insurance

Bookkeeping and Health Services

Laboratory Procedures

Medical Ethics

Skills:

• Multitasked

• Typing 40 WPM

• Knowledge of computer and programs: Windows, Excel, Word,

QuickBooks, AMS, Mosaik, Legacy & Peachtree

Language: Fluent in English and Spanish

Contact this candidate