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Customer Service Nurse

Location:
Las Vegas, NV
Posted:
November 21, 2013

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Resume:

Amea S. Givens, LVN

**** ***** ******* ****. **** 2044 Las Vegas, NV 89108

Cell 702-***-****

aca5q1@r.postjobfree.com

Experience with teams from diverse backgrounds; community minded individual with an

energetic style that provides efficient, cost-effective utilization of resources while developing

relationships and maximizing customer service. Strengths consist of excellent knowledge of direct

patient care and administrative processes; dedicated to the highest standard of integrity and

healthcare excellence. Key talents include:

• Pre-Admission Screening • Assembling & Maintaining Medical Records

• Knowledge of Administrative & Clinical Procedures • Acute Care, Long-Term care & LTAC

• Proficient Computer Skills • Medication Education & Administration

• Leadership & Training • Consultations & Referrals

• Public Relations & Customer Service • Oral & Written Communication

PROFESSIONAL EXPERIENCE

Horizon Specialty Hospital Las Vegas, NV

Admission’s Coordinator, LPN February 2013- July 2013

Patient clinical evaluations and Insurance verification’s.

Preparation of admission packets both financial and clinical.

HCS computer program, Effective communication with Case Manager’s and Liaison’s.

Acquired knowledge of Medicare/Medicaid regulations, nursing and rehabilitation concepts .

Admissions assessment based upon LTAC’S and SNF criteria.

Kindred Rehab and Care Center Las Vegas, NV

Charge Nurse, LPN August 2012-Febuary

2013

Supervised and organized essential daily operations.

Coordinates admissions and discharges.

Enforce regulations requiring the witnessed counting and charting of medication.

Maintained good medication supply, assisted in ordering new medications, restocked medicine

carts and reordered existing medications.

Direct Communication with physicians in regards to patient treatments and orders.

Develops work assignments for LPN/LVNs and Nurse Aides as directed.

Wound care, Administer injections, Tracheotomy care, G-tube care, Glucose Checks & Blood.

Summit Urgent Care Lancaster, CA

LVN June 2009-June 2012

Health screening; Eye and hearing examinations and immunizations.

Verifying insurance and processing patient information.

Assist physicians with physical examinations and Patients treatments.

Triage patients; Vital signs, Lab reports, EKG, Charting (EMR) and MS Office.

Perform administrative duties that facilitate admission, transfer, or discharge of patients.

Ensured that all the medications are in compliance with federal and state procedures and

standard’s

Maxim Healthcare Staffing Los Angeles, CA

Charge Nurse, LVN January 2009-July 2011

Home health, Hospice, Acute care and Long-term care.

Documented and recorded patients’ health status and nursing care.

Knowledge of local medical care regulations.

Computer skills – MS Office (Windows, Excel and Outlook).

Good judgment and decision making, time management, ability to handle multiple projects and

prioritize and problem solving skills.

Develops work assignments for LPN/LVNs and Nurse Aides as directed.

EDUCATION

University of Phoenix Las Vegas, NV

Bachelor of Sciences in Nursing Presently Enrolled

Licensed Vocational Nursing, 2009

Career Care Institute Lancaster, CA

Nursing Assistant, 2005

Long Beach City College Long Beach, CA



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