Kenneisha Johnson

**** * ******* ***, ***.***

Tampa Fl, 33604

Email: aca5ly@r.postjobfree.com

Phone: 813-***-****

Profile

More than five years’ experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning / implementing proactive procedures and systems to avoid problems in the first place.

Posses’ solid computer skills.

A team player, works well with others, easily takes direction and shows initiative.

Employment

Kass Shuler, P.A. Bankruptcy Administrative Assistant

Tampa, Florida 09/2010-Present

Duties: Open and process incoming bankruptcy referrals received from various clients. File documents electronically with the court through ECF. Paper filing, preparing routine documents, updating client /vendor websites (Clarifire, Ford, LPS, Vendorscape, Freddie Mac-ADR), calendaring hearings, answering phones, corresponding with clients or other involved parties, processing checks and mail, docket checks for activity and status on firm’s cases.

New York and Company Customer Service and Sales Associate

Tampa, Florida 02/2010 – 09/2010

Duties: Sales, Customer Service, Freight processing, marketing placement, remerchandising, and problem solving.

Cross Country Automotive Services Seasonal (Contract) Position

Sebring, Florida 05/2008 – 08/2008

Duties: Customer Service, account management

Policy Studies Inc. Customer Service Representative

Ft. Pierce, Florida 06/2007 – 09/2007

Duties: Customer Service, account management

Education

Indian River State College Major: Business Administration

Fort Pierce Westwood High School Diploma

Skills:

Retail experience, Microsoft office 2010, Power-point, Excel, Access, PDF Annotator, Word Perfect, Image Master, Ability to work general office equipment. Capable of working independently, Good verbal & written communication skills, Organized, Problem solving ability, Self-starter, Attention to detail, Ability to prioritize