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Customer Service Training

Location:
Vancouver, BC, Canada
Posted:
November 21, 2013

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Resume:

Rafael Serrato Recoder

***-**** ***** **

Vancouver, BC V5R 4H6

Cel. 778-***-****

Email: aca5l2@r.postjobfree.com

Objetive

I am looking to find work with a company where I can expand my

knowledge and experience while applying my teamwork and professional

skills.

Skills

. Customer service in the fitness and hospitality industry

. Personal training and gym supervision

. Team leading skills for small groups and projects

. Health and safety training

. Able to work well in a fast pace environment

. Able to work independently and in a team

. Friendly and respectful

Education

-Personal Training Certification, 3 months- Mexico City

-Audio Engineer, 3 years- GMartell School of Music, Mexico City

-Hazardous Material handling Safety Training, 1 month-Toronto, Canada

-Technical Industrial Maintenance, 3 years - Technical University of

Morelia, Mexico

Relevant Working Experience

Personal Trainer and Team Leader - 2013, 6months

Mr. Fitness Sports Club, Hidalgo City, Mexico

-Lead a team of 4 personal trainers for better customer service

-Teach a team of 4 personal trainers about advanced fitness and training

concepts

-Design general fitness routines for different fitness levels for gym

customers

-Offer personal training services, including monthly reviews, biomass test

-Maintain the gym equipment clean and in order

Personal Trainer and Corporate Fitness Coordinator- 2012-2013, 1 year

Procter and Gamble, Quer taro, Mexico

-Offer personal training services to corporate employees

-Develop fitness programs and schedules for employees

-Maintain the gym equipment clean and in order

-Be at the front desk for customer service duties

Personal Trainer and Customer service front desk- 2011-2012, 1 year

Sheraton Hotel Maria Isabel and Towers, Mexico City

-Offer personal training services to short and long term visitors

-Offer personal training services, including monthly reviews, biomass test

-Maintain the gym equipment clean and in order

-Be at the front desk for customer service duties

Maintenance and Health Safety Technician- 2008-2009, 1 year

Ace Bakery, Toronto, Canada

-Follow daily safety and maintenance schedule and requirements

-Perform tasks of cleaning and replacing machinery

-Supervise the well-functioning of the production lines

-Cleaning ovens and fridges using special safety gear, materials and tools

-Handling hazardous materials

-Packaging and storage

Warehouse, Inventory and Equipment Set Up - 2008-2009, 1 year

Superior Events, Toronto, Canada

-Check in and checkout equipment

-Handle client's list of requirements

-Set up and take down events' equipment

-Perform routinely equipment maintenance check up

Interests and hobbies

-Sports and outdoor activities

-Health and well being

-Reading and travelling



Contact this candidate