Objective

To secure a customer service, administrative, management position that

will allow me to demonstrate my professional skills.

Personal Profile

Determined loyal individual seeking a team oriented professional

environment allowing professional growth. Quick learner, dependable, and

willing to learn.

Skills Summary

Project Management Computer Savvy Positive Attitude

Report Preparation Customer Service Collaborative and

Quality Assurance Scheduling Cooperative

Auditing Solution focused

General Office Skills

Employment History

PUT ILLINOIS BACK TO WORK - Chicago, Illinois

Temporary positions, May 2010-November 2010

. Office Assistant

. Costumer Service

. Phone banking

Envirotest inc. - Chicago, Illinois

1st Assistant Manager, October 1998-April 2008

. Prepare reports for Illionois EPA ensuring full compliance with agency

requirements and tight deadlines.

. Offer professional correspondence to customers

. Hire/Train all new inspectors

. Facilitate small-group meetings

. Responsible for the opening/closing of a state facility

. Prepare payroll

. Bank depositing

. Supervise a team of 15plus employees while conducting rotating shifts

. Calibrate/inspect equipment prior to the opening of business

Education

KAPLAN UNIVERSITY

Buisness Management, In progress, 2010 to Current

SECURITY CENTER OF CHICAGO

Chicago, Illinois, Armed Security, Certified, 2008

DUDLEY'S BEAUTY SCHOOL

Chicago, Illinois, Cosmetology Diploma, 1996

lourdes h.s.

Chicago, Illinois, High School Diploma, Graduated 1995

References

Mr. Steve Bailey, City AutoPound

773-***-****

Ms. Suzette Evans, Securitas

773-***-****

Ms. Carmen Mahon, Counseling Department Chair, North Lawndale College Prep

773-***-****

Contact this candidate