JOHN CUJKO **** KINGSBROOK

APT.***

Houston, Texas 77024

281-***-****

aca5d4@r.postjobfree.com

Experience

Customer Service Manager

* *** ******* *********** - **/2000-01/2013

Managed the activities of 8 landscaping work crews.

Monitored daily activities to maximize service quality and customer

satisfaction.

Increased sales by developing strong knowledge of company's products

and service.

Provided a high level of product and leadership support to

representatives and clients. Effectively communicated with team

members to maintain clearly defined expectations.

Data Control Manager

Utility Data Corporation - 11/1996 - 06/2000

Manager of data entry and data-processing department.

Processing of data entry for various companies.

Monitored application of job flow and batch job condition codes when

any problems would occur.

Processed backups and restores as required.

Senior Corporate Travel Agent

Johnson's Travel - 08/1986 - 10/1996

Provided travel arrangements for all corporate and government

clients.

Made reservations of airline, hotel, and car rentals and confirmed

for all corporate accounts.

Input information into SABRE computer reservations system.

Insured all corporate ID numbers were used properly for each

customer.

Airport Office Accounting Agent / Ticket Agent

/ Reservations Agent

Continental Airlines -05/1984 - 06/1986

Insured all ticket procedures were properly implemented by ticket

agents.

Processed all ticketing transactions for all of ticket agents at

counter.

Checked each transaction for proper pricing and collection of funds.

Balanced accounting report at the end of each 8 hour shift.

Education

Spring Branch Senior High School

Degree obtained - 1970 - 1974

Data-processing I and II

References available upon request.

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