Alisha M. Dillon

**** *. ******* **** #****

Las Vegas, NV. 89130

H 702-***-**** or C 702-***-****

aca59b@r.postjobfree.com

Summary of Skills:

. Data Entry

. Epic EMR

. Mysis & Meditech Software

. Scheduling Appts. & Procedures

. Insurance Verification

. Familiar multiple insurance companies

. Front office operations

. Medical Terminology

. Batching & Filing Alpha & Numerical

Work Experience:

Caregiver -Las Vegas, NV. Oct.2011 to Present

As a caregiver I assist my client with shopping, preparing meals, attending

doctor appointments, bill pay and medication regimen and other request or

duties as needed.

The Polyclinic Seattle, WA - April 2006 to September 2011

At this busy multi-specialty facility I worked several years in Internal

med then transferred to dermatology. I was responsible for answering

patient questions about billing, procedures, policies and available

services. Also acted as a liaison between patients and insurance companies

and facilitated communication between physicians and patients. I scheduled

appointments and surgical procedures also contacted hospitals for patient

admit if needed as well as other specialty providers. I contacted insurance

companies for authorizations and referrals. I maintained a clean work area

while handling a full load of administrative tasks, such as filing, data

entry and documentation duties utilizing My sis and Epic EMR software. I

also trained new employees to handle these tasks. I was awarded the Gold

award for patient satisfaction 4 consecutive years and was a valued

contributor to the polyclinic team.

Harmony Healthcare- Las Vegas, NV -March 2003 to May 2002

As a medical front office assistant for this busy mental health clinic, In-

depth knowledge of general office functions including typing, filing and

reception, billing and coding was needed. I have exceptional interpersonal

skills and was always able to give accurate and detailed information to

patients. I am a people person, which makes me skilled in greeting

customers in a courteous manner with a demonstrated ability to work with a

wide variety of people from different cultural, racial and mental health

backgrounds.

Southwest Administrators- Las Vegas, NV Feb 2001 to March 2002

Primary task was to determine the eligibility of applicants and recipients

for teamsters, processing a broad range of paperwork and entering that data

into a computer-based eligibility system. Duties also ranged from

contacting individuals and requesting varies documents to support the

purpose of verifying information necessary for the processing of their

insurance coverage

Mandalay Resort Group Insurance- LasVegas, NV March 1999-Feb 2001

Responsible for handling and managing documents received from the

enrollment coordinator regarding interviews with Circus-Circus, Monte Carlo

and other Mandalay Bay property employees. Processed incoming registration

and enrollment documents collaborated with all the Human Resource

secretaries regarding issues with documentation. Managed and maintained

computer records regarding enrolled employees for all Mandalay properties.

Education: University of Phoenix, BS Psychology-currently enrolled

Renton Technical College, Medical Billing and Coding-Certificate

High School Diploma

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