Kristina Gearhart

**** ****** **** ********** *******

Cincinnati, Ohio 45255

513-***-**** Risk Specialist

aca53e@r.postjobfree.com

September 2011-November 2013 Axcess Financial, Cincinnati, Ohio

View incoming loans to verify information and determine if possible fraud.

Review DVR footage, enter information into audit system.

Use multiple systems to determine accuracy of information provided.

Client Services Team Lead

September 2010-May 2011 Staffmark, Cincinnati, Ohio

Supervise team of nine employees, be available to answer any questions,

resolve issues and provide guidance.

Attend weekly management meetings/hold team meetings.

Enter and process payroll for approximately 100 internal temps.

Utilize multiple systems to accomplish daily goals.

Evaluate and complete performance and disciplinary reviews.

Payroll Consultant

July 2009-September 2010 Staffmark, Cincinnati, Ohio

Process payroll for multiple branches, approximately 1000 employees

Manually sort through faxes, add timecards and hand key into system

Enter deductions/reimbursements for employees

Answer customer service line, research and respond to employee issues

Reconcile invoices/payments for Vendor Management Systems

Client Service Supervisor

November 2007-June 2009 Spherion, Cincinnati, Ohio

Work as a team member in fast-paced staffing environment where I was

responsible for working directly with our customers in building relationships to

increase business by providing exceptional customer service.

Handled weekly payroll for employees working on assignments to include new

hire set-up, advising of payroll processes/procedures, direct deposit, deductions.

Worked directly with our contractors on any questions they had as it related to

payroll.

Entered employee data into Peoplesoft system. Keyed in tax and payroll as well

as direct deposit information

Assist in the planning/coordination of the multiple open houses for customer

service and warehouse/light industrial

Prescreen, schedule interviews, interview, hire and terminate applicants on a

daily basis

Responsible for administrative duties to include answering phones, faxing, filing,

pre-screen interviewing, and new hire orientation

Administrative Assistant

July 2006-November 2007 The Mergis Group(division of Spherion), Cincinnati,

Ohio

Responsible for all administrative duties as assigned to include answering

phones (16 line phone system), faxing, filing and ordering office supplies

Proficient in all Microsoft applications (Word, Excel, Outlook and PowerPoint)

Work on a daily basis with 22 Executive Recruiters confirming interviewing,

entering candidate/application information into Recruiter’s Workbench, processing

travel/expense reports

Assist in the planning/coordination of the Accounting & Finance Open House

and Employment Guide Open House

Back-up to Payroll Coordinator in handling weekly payroll for contractors (50+

per week on the Executive Search side, 100+ on the Commercial Staffing side)

When necessary, interview candidates when Researchers are not available

Review with each contractor our payroll process, benefits information and an

overview of the position they will be starting.

Customer Service Representative

July 2005-May 2006 Hhgregg, Cincinnati, Ohio

Answer multi-line phone system and general office duties

Handled all returns/exchanges

Responsible for handling customer repair requests using People soft

Vendor/Merchandiser

January 2004-July 2005 Servu Success, Cincinnati, Ohio

Unloaded pallets off of trucks

Sorted different items to be put on shelves

Placed all merchandise in proper area of store

Customer Service Representative

May 2003-December 2003 Meijer, Cincinnati, Ohio

Responsible for working the cash register, providing excellent customer service

Assisted customers in USCAN

Education

2003 ITT, Cincinnati, Ohio

Credits awarded towards degree in Computer Electronics and Engineering

GPA 3.5

Western Hills High School

GPA 3.5

Graduated in the top 15%

Skilled in: All Microsoft application (Word, Excel, PowerPoint). Familiar with

Kronos, Peopleclick, Inview and Status timekeeping applications.

Knowledgeable with Peoplesoft and Tempware payroll systems. Skilled

using Lexis Nexis and using the internet to verify information.=

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