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Customer Service Administrative Assistant

Location:
Lawrenceville, GA
Posted:
November 20, 2013

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Resume:

JUATHANIA DIXON

**** ****** ***

Lawrenceville, GA 30043

Cell: 678-***-****

aca4y3@r.postjobfree.com

HIGHLIGHTS OF EXPERIENCE

IVEY MECHANICAL Stone Mountain, GA 09/11-10/13

Administrative Assistant

• Customer Service

• Coordinate, attend and prepare materials for meetings and special events

• Coordinate domestic or foreign travel arrangements

• Maintain office supplies and equipment

• Printed daily reports

• Plan and schedule department and other special events

• Meet deadlines

• Maintain client accounts, calendars and confidentiality

• Maintain relationships with clients and vendors

• Prepare sale proposals

• Invoice and Sub billing

• Outlook, Microsoft, Excel, PowerPoint, Fax, Copy, Print

EMBELLISH DÉCOR by Jai

Event Coordinator Duluth, GA 03/00-08/13

• Customer Service

• Decorated homes and facilities

• Worked Independently

• Met deadlines

• Scheduled, coordinated appointments and meetings

• Consultations

• Budget and Planning for housing projects, weddings and special events

• Prepared bids

• Travel Arrangements

• Schedule contractors for different projects

• Built and maintained relationships with clients, contractors and vendors

DMX Norcross, GA 10/06 -08/09

Service Coordinator

• Customer Service

• Maintained FL top accounts

• Dispatched and maintained daily contact with customers and contractors

• Managed the busiest state(FL) with the most customer complaints

• Prepared Bids

• Scheduled jobs for contractors

• Ordered equipment and facilitated delivery

• Built and maintained relationships with clients and contractors

• Troubleshot

• Answered multi phone line for Receptionist relief

• Outlook, Microsoft, Excel, PowerPoint, Fax, Copy, Print

IVEY MECHANICAL Stone Mountain, GA 09/05 – 10/06

Service Coordinator

• Customer Service

• Dispatched

• Invoiced

• Scheduled jobs for technicians

• Prepared Bids

• Built and maintained relationships with clients

• Troubleshot

• Outlook, Microsoft, Excel, PowerPoint, Fax, Copy, Print

ROTO ROOTER Lake Charles, LA 2003 - 2005

Secretary

• Customer Service

• Dispatched

• Answered multi phone line

• Invoiced

• Travel Arrangements

• Performed a variety of clerical task

• Scheduled jobs

• Interviewed

PROTECT AMERICA Lake Charles, LA 2000 - 2003

Office Manager

• Supervised office operations

• Dispatched

• Sold burglar alarms

• Interviewed, hired and terminated job applicants

• Tested and conducted training for every new hire

• Assigned vehicles, gas cards, cell phones, fleet inspections

• Ordered office supplies and uniforms

• Performed weekly and monthly inventory

• Completed daily reports and deadlines

• Answered multi phone line

EDUCATION

Georgia Perimeter College – Business Practices Dunwoody, GA

Georgia Perimeter College – Interior Decorator Dunwoody, GA

McNeese State University – Business Management Lake Charles, LA



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