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Customer Service Manager

Location:
Brampton, ON, Canada
Posted:
November 20, 2013

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Resume:

Andeen McFarlane, ACCA, CGA

** ********* ********

Brampton ON L6P2M2

Telephone # 1-905-***-****

EMAIL: aca4vr@r.postjobfree.com

Career Objective

A highly motivated Accountant possessing excellent finance,

accounting and tax skills with 'Big Four Experience' seeking to work with

organizations that will utilize my expertise, academic knowledge and

professional experience, with the aim of challenging my abilities, while

assisting the organization in attaining its goals and contribute to its

continued growth.

Summary of Key Skills and competences

. Designated member of the Certified General Accountants of Ontario (CGA)

. Designated member of the International Professional Accountancy body- The

Association of Chartered Certified Accountants (ACCA) - UK.

. Proficiency in SAP, Oracle, Hyperion, Great Plains, Crystal Reports and

Microsoft Applications (word, excel, power point etc.),

. Working knowledge of SQL Queries, Courier Complete and FRX reporting.

. Sound knowledge and proficiency in the application of International

Financial Reporting Standards (IFRS) and U.S. GAAP.

. Supervisory Management and Customer Service, excellent organizational,

analytical, interviewing and negotiating skills,

. Ability to multitask and prioritize while attending to detail with proven

ability to manage projects and produce results

. High integrity, proactive and good interpersonal skills

Professional Experience

Apple Express (Warehousing and Distribution Company) March to May 2013

General Accountant (Contract)

. Responsible for the month end close, including the preparation and

analysis of the Financial Statements and reconciliations of general

ledger accounts, preparation of accruals, amortization schedules, and

other journal entries

. Process statutory payments and filings

. Support a variety of business functions to analyze profit and loss

results each period to ensure accuracy and provide explanation on

variances to plan and forecasts.

. Assist in developing annual operating plan and forecasts for the

operation, and collaborating with the business to analyze results each

period.

. Support accounts payable, receivables, bank reconciliation and payroll

functions.

Cable and Wireless Telecommunications Company (November 2009 - October

2012)

Accounting and Reporting Team Lead

Cable and Wireless Jamaica trading as 'LIME' is a large publicly traded

telecommunications company across 13 Caribbean islands with board of

directors and head office located in London. LIME is a leading full service

telecoms provider in the region and the largest telecommunications provider

by revenue across the Caribbean.

. Responsible for the monthly, quarterly and annual reporting of financial

statements and management reports for two business units;

. Assist with analyzing financial statements on a monthly basis and report

on variances

. Manage, review and prepare monthly journal entries including various

financial reports, supporting schedules, and working papers;

. Manage, prepare, review and maintain monthly account reconciliations and

take responsibility for resolution of discrepancies;

. Management of the fixed asset process, policy and procedure;

o Responsible for monthly depreciation run in SAP

o Assist in the creation and disposal of fixed asset.

. Assist in the creation, maintenance and monitoring of operating

expenditures and capital expenditures projects and budgets in SAP.

. Report on capital expenditures against approved projects and follow up

with managers to ensure that capital projects are closed in a timely

manner

. Supervised an accounting staff of 2 employees.

. Assist in documentation and monitoring of internal controls;

. Full responsibility of Intercompany reconciliations and supporting month

end schedules, debit notes and regional summaries;

. Prepare audit working papers and assist with external and tax audits;

. Perform peer review on a monthly basis;

. Assist with ongoing projects to improve the overall accounting system for

the group of companies as assigned.

KPMG (April 2007 - November 2009)

Senior Tax Associate

. Conducting research and analysis of a wide variety of tax issues:

. Preparation of draft technical memo's to file, instruction letters to

legal counsel and client reporting letter to be reviewed by Tax Manager

. Preparing corporate and personal tax returns.

. Preparing tax provisions for our larger audit and non-audit clients.

. Interacting with clients and other team members.

. Assisting in the development and implementation of tax planning

strategies for various clients.

. Preparing, reviewing and advising on corporate, personal and partnership

tax returns

. Liaising with the revenue on behalf of clients as the needs arises.

. Consulted with client on various tax saving strategies

Taxpayer Audit and Assessment Department, Kingston Jamaica (September 2002

- April 2007)

Tax Auditor (Government)

. Conduct field and office audits of medium to large and moderately complex

taxpayers to determine the taxpayer's liability for taxes assessed by

revenue department.

. Prepare audit plans, determine nature, scope, tax type, direction, and

method of enquiry and conduct research and pre-audit analysis,

identifying risks and other relevant factors to the case.

. Execute the audit exercise, by way of testing analysis, examination and

other appropriate indirect or direct techniques.

. Evaluate findings, evidence and information within the guidelines of the

relevant tax laws.

. Prepare well written and complete audit reports and working papers.

. Communicate audit findings to clients and supervisors

. Advise taxpayers of their rights and obligations under various tax

statutes.

Taxpayer Audit and Assessment Department, Kingston Jamaica (February 1996 -

September 2002)

Refunds Officer (Government)

. The processing of refunds claims

Education and Training

. Certified General Accountants Ontario - CGA (2013)

. Certification -Association of Chartered Certified Accountant (A.C.C.A)

-UK ( Dec 2008)

. BBA Degree- Business Administration Studies (Accounting) (First Class

Honours) - University of Technology, Kingston Jamaica. (1997-2002)

. Post Graduate Diploma - Tax Audit and Revenue Administration (

Taxation) - Management Institute of National Development (2005-2006)

Interest & Awards

. Designated member of the Association of Chartered Certified Accountants

(A.C.C.A) UK

. Designated member of Certified General Accountant of Ontario (CGA)

. Received Award of Academic Excellence for Outstanding Performance in the

Post Graduate Diploma in Taxation.

References- Available upon request



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