Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Fullerton, CA
Posted:
November 20, 2013

Contact this candidate

Resume:

Sung Won Han

**** * ****** **.

Ste A

Fullerton, CA 92835

443-***-****

aca4sf@r.postjobfree.com

SUMMARY

Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and

efficiency.

EDUCATION

The University of Maryland Baltimore County, Baltimore, MD

Bachelor of Science, Biological science

LANGUAGES

Korean (Native Proficiency)

SKILLS DEVELOPMENT

PTCB Certification

Proficient user of PC and Microsoft Office – Word, Excel, PowerPoint, Outlook.

Proven bilingual proficiency through providing accurate translation and interpretation that is sensitive to original work's

cultural and linguistic nuances.

Strong background in FDA drug safety guidelines

PROFESSIONAL EXPERIENCES

Assistant Manager, K & S Food Market, Baltimore, MD, Sep 2012 - Aug 2013

Delivered excellent customer service by greeting and assisting each customer.

Stocked and restocked inventory when shipments were received.

Addressed and corrected sales staff communication issues in a tactful and effective manner.

Served as primary contact liaison between veterans and caseworkers by explaining veterans about entitlement criteria and

pension claims process through phone and in person.

Business Manager, Distilled Liquor, Fullerton, CA, March 2011 - Present

Maintained targeted gross profit margins to keep newly opened over 1700 sq. ft liquor store successfully running for 32

months.

Coordinated employees according to county guidelines and received A's and B+'s every time.

Successfully represented business in lawsuits related to land easement and wage garnishment.

Korean Teacher, Bethel Presbyterian church, Ellicott City, MD, Aug 2009 - Jan 2010

Taught Korean at an elementary school on 2nd generation Korean American.

Volunteered in an orphanage by teaching English for 2 hours once a week.

Volunteer, Manokin manor nursing home, Princess Anne, May 2008 - Aug 2008

Taught English at a public elementary school on Korean National government scholarship

Volunteered in an orphanage by teaching English for 2 hours once a week.

LEADERSHIP ROLES

member of Korean student Association, University of Maryland Baltimore county, Baltimore, MD, Aug 2010 - Jan 2011



Contact this candidate