Brian Bessire
St. Louis Mo *****
aca4ip@r.postjobfree.com
Professional Summary
. NETWORK ENGINEER WITH VAST SKILL SET FROM DESKTOP SUPPORT, NETWORK
IMPLEMENTATION AND SUPPORT TO DATA CENTER TECHNICIAN
. Combined 14 years experience in IT related experience
. Self motivated individual able to work independently or in a team
environment.
Experience
12/09 - PRESENT
Emerson
Emerson Data Center Technician
. Physical Set-up of all devices: Responsible for racking all
servers and devices throughout the Data Center, including running
all cable, power and KVM, and removing all the above when a server
is decommissioned, and for the building and qualification of the
servers from network images.
. Rack and stack cable up any networking equipment as well as a basic
config to be put on the devices for implementation and
troubleshooting as needed.
. Maintain the asset inventory using Aperture software to update as
servers or other devices are added or taken away from the
environment.
. Responsible for all server break/fix throughout the Data Center and
assist different teams when hardware failures occur by helping them
troubleshoot issues and de-installing or installing proper
equipment.
. Used SharePoint, to manipulate the content and provide stable
repository for all documentation.
. Responsible for monitoring the production environment using tools
such as Site Scan and ASCO Powerquest
. Responsible for keeping the environment clean and orderly, as well
as monitoring the PDU's in the Data Center and the air handlers in
the Data Center and escalating any problems or alarms.
. All incidents are documented in HP Service Manager and respond
within 4 hour SLA.
. Responsible for uploading all documentation to Sharepoint site for
overview.
. Part of a team of 3 that racked, stacked Nexus 2248, Nexus 5596,
Nexus 2232 and was involved in the setting of Nexus 7000 switches.
Some basic config was involved.
5/13- present
KForce
Contractor/KForce - Desktop Tech
. Administers accounts and server privileges through Active directory
. Has been involved in several projects from Network upgrade to Cell
phone migration and has completed them on time and within mandated
budget
. Resolves tickets either via deskside visit or remotely via Dameware
or Landesk
. Deployed newly built PC's for different projects such as WIN7 and
hardware upgrade
. Responsible for assigning, ordering and troubleshooting mobile
phones and setting them up for end-users
. Implements software pushes via LanDesk
. Trouble shoot internal and external software applications
. Troubleshoot any network issues and escalate as needed.
. Maintains and repairs laptop and desktop hardware issues
. Document policies and procedures
. Input all requests and service calls through HP Service Desk and
later Service Manager
10/11-5/12
Teksystems
Contractor/Teksystems - Network Technician
. Performs installation and verification of activity for network
equipment. Racks, stacks and cables into predetermined spots; runs
jumpers, cross-connects, and wiring as required.
. Manually inputs an initial operating configuration, verifies device
bootup, putting the correct IP and putting the device in the
right VLAN and then verifying the device is on the network.
. Installs equipment configurations using pre-configured Cisco NCM
templates.
. Disconnects and removes old network devices and associated cabling.
. Performs trouble shooting technical problems at layers 1 and 2,
assists in more complex issues at Layer3.
. Acts as the lead technician/project manager for complex
installations, as well as for service calls for data communications
and peripheral equipment associated with LAN and IP networking
10/10- 11/11
RGA
Contractor /S3- Helpdesk Representative
. First call and worked with end-users on phone, email, or remote
connection via VNC to resolve problems regarding hardware,
software, and peripherals
. Administers accounts and server privileges through Active directory
. Deployed newly built PC's for different projects such as WIN7 and
harware upgrade
. Was responsible for assigning, ordering and troubleshooting mobile
phones and setting them up for end-users
. Implements software pushes via LanDesk
. Trouble shoot internal and external software applications
. Troubleshoot any network issues and escalate as needed.
. Maintains and repairs laptop and desktop hardware issues
. Document policies and procedures
. Input all requests and service calls through HP Service Desk and
later Service Manager
8/07 - 12/08
Algomod inc.
Contractor - IBM Share Network Infrastructure Delivery
. Implementation and support of the IBM shared network infrastructure
consisting of 200+ Cisco Pix firewalls, routers and switches,
Nokia, Checkpoint firewalls and Nortel contivity VPNs located in
11 data centres around the US and Canada.
. Verifying the correct VLAN and IP of distressed devices to make
sure they are on the LAN for troubling purposes
. Provide training and mentoring of new employees and responsible for
management of a 5 person team.
. Provide transition of new customer's into the SNI network based on
requirements provided by the architecture. This includes the
deployment of new network equipment, equipment configuration,
testing of the configuration, writing procedures/documentation and
providing an overview to rest of team for transfer into steady
state production.
. Perform logical/physical changes to customer/shared network devices
as per change request, provide necessary documentation of changes
and ensure policy compliance.
. Provide third level support and address major incident resolution,
participate and drive root cause analysis when needed. Identify
problem trends and participate in an on call pager rotation
. Routinely help out with root cause analysis with issues that have
come up
8/06 - 8/07
Stockell
Contractor - Reuters, Network Technician
. Project manager/engineer for an infrastructure project that
entailed configuration and installation of network/security
equipment
. Configure the VLAN, and IP as well as anything else on the
configuration for all Network Switches and Routers for the project
which include but not limited to Cisco 6500, 4500, 2900 and 3750.
. Install, configure and maintain Checkpoint and Netscreen firewalls
. Confirmed and met all deadlines on a project schedule
. Confirmed and tested all cabling of the network devices, firewalls
and servers
. Confirmed and tested all servers, switches, routers and firewalls
for specific project
. Made sure all the servers had the correct IP as well as in the
correct VLAN
2/04 - 8/06
AIS
Contractor Anheuser Busch, Network Technician
. Implemented 12 breweries to Cisco Remote Operations Service (CROS)
o Took Network inventory of 12 domestic breweries (Verifying
IP correct IP scheme as well as VLAN information)
o Introduced CROS (Cisco Remote Operations Service) to all
Cisco switches on the network in each brewery
o Maintained a working relationship with all breweries, meaning
worked with everyone from Brew Masters to directors of IT to
IT support techs
o Coordinated meetings between CROS and Anheuser-Busch
o Using MS Project came up wiyh project plans and GAP analysis
for each brewery
. Operating System upgrade project for 12 domestic breweries
o Upgraded COS/IOS for all Cisco devices in all 12 domestic
breweries
o Upgraded operating system for 30 Cisco 6509 switches with version
12.1(23)E
o Upgraded operating system for 150 Cisco 6506 switches with version
6-4-11
o Installed Cisco 6506's Access layer switches in all 12 domestic
breweries
. Coordinated kick off meetings will the lead tech in all 12 domestic
breweries
. Performed health checks of all Cisco equipment in every brewery
that work was done in.
. Health checks would include logging into every Cisco switch and
performing certain commands
. Called in any Cisco TAC cases for any faulty equipment.
. Created documentation of the upgrades for a all 12 domestic
breweries
. Documentation would include
. Copies of all health checks before and after upgrades
. Copies of all configs before and after the upgrade was performed
. Documenting of any problems that were seen during the procedure
. Followed up on any Cisco TAC cases that were submitted for problems
that may have been seen during the initial health checks
. Provided support for the brewery for any activations that were
performed during time of project
. Infrastructure upgrade for 3 breweries from Cabletron to Cisco core
. Working with AB engineers and Local staff help design and test new
Cisco Core configuration
. Created Scope and timeline for each brewery
. Using Ms Project developed detailed Project plans for each of the 3
breweries that were upgraded
. Completed a network discovery for each plant by locating and
documenting every Ethernet device connected to network
. Designed and Implemented new IP scheme
. Documented and label all Vertical connections
. Converted plant from a flat network to a routed network
. Converted Cabletron core to Cisco core
. Replaced Cabletron 9000's with Cisco 6509's
. Replaced all Cabletron 6000 to 6506
Education: Currently working on Bachelors degree as well as studying for
CCNA.