DANIEL P. BARTORILLO

H# 732-***-**** C# 732-***-****• aca4fr@r.postjobfree.com

** ******* ****** •PISCATAWAY, NEW JERSEY 08854

SUMMARY

My objective is to find a position in the telecommunications field,

where I can utilize my years of experience and still continue to

grow professionally. I would like to serve the needs of a large company

using Nortel PBX, computer, electronics and managerial skills, to bring

the latest technology to the everyday user in a personal, efficient,

and timely manner.

EXPERIENCE

2012 – Present Johnston Communications

* Field Maintenance-Install PBX

* Sr.. Maintenance Tech. Avaya/Nortel

* Designs, Installs, and maintains telecommunication network

* Experience in telecommunication network infrastructure along with planning and

design of business solutions

* Strong knowledge of Nortel PBX infrastructure software/hardware

* Knowledge of Aspect, OTM, IP telephony, SONET, AT&T Route It

* Certifications in Call Pilot, Meridian Mail, IP telephony

* Certified Avaya IP Office

* Experience in Project Management skills

* Experience in BCM, Northstar, IP Office

* Knowledge of Avaya, and Cisco routers/switches

2006- 2012 Arrow S3(Former- Shared Technologies Inc).

Responsibilities:

* Field Maintenance-Install PBX

* Sr. Network Tech.

* Designs, Installs, and maintains telecommunication network

* Experience in telecommunication network infrastructure along with planning and

design of business solutions

* Strong knowledge of Nortel PBX infrastructure software/hardware

* Knowledge of Aspect, OTM, IP telephony, SONET, AT&T Route It

* Certifications in Call Pilot, Meridian Mail, IP telephony,

* Experience in Project Management skills

* Knowledge of Avaya, and Cisco routers/switches

2004-2006 Ajilon Communications Towson, MD

Contractor - Verizon

*Completed installation of M1000, 10,000 lines and 1,000 trunks NYU

1

Medical Center, New York, NY

*Responsible for design and implementation of Telecommunication systems

and services in a Nortel -PBX environment

* Support all PBX equipment, voicemail systems, modem lines, fax

lines, voice recorder systems

*Assist with the leadership of the technical staff in the development

of new services.

*A good working knowledge of Computer Telephony Integration (CTI),

Automatic Call Distribution (ACD), Network & Basic Routing software

(NARS/BARS), ISDN Primary Rate T1 service (PRI), T1 Carrier Remote

(CR), Telecommunications Disaster Recovery (TDR)

*Knowledge of Succession 3.0, Symposium and Call Pilot services

*Interface with external vendors for the maintenance or procurement of

various communication services.

*Knowledge of Avaya, and Cisco routers/switches

*Interact with business units providing solutions

*Assistance in resolving their voice/data communications requirements

*Provide assistance to Technicians and Analysts when needed

*Develop documentation on complex systems or procedures for other staff

and management

2003-2004 Norvergence, Inc. Newark, NJ

PBX Install Manager

*Install and Maintain ESI PBX for Northern and Central NJ

*Programming of the ESI PBX

*Interface with external vendors for the maintenance or procurement of

various communication services.

*Inventory Control

*Customer relations and schedule training

*Tech support for remote branches

2000-2003 Shared Technology Fairchild, Inc. Hackensack, NJ

Master Telecommunications Technician

*Residual technician for AT&T, responsible for installation and all

adds, moves and changes for IT/communications

*Design and maintenance for very large ACD environment and Octel voice

mail

*Responsible for on-call service for entire branch interface with Iris

dept,

utilizing RS6000

*Field maintenance for Meridian product line

*Provide technical leadership to the business unit supported.

*Liaison escalating problems to manufacturers, product management and

technical

assist. organizations.

*Prepare required installation records and documentation.

2

*Perform maintenance and repairs on equipment, on all products. Sold &

supported

by Shared Tech. *Excellent customer relations and communications

skills.

*Ability to work independently to install and solve product problems

with minimal

assistance.

*Troubleshooting hardware and software for PBX's, voice mail, and

applications.

1997–2000 Williams Company (by acquisition)Parsippany, NJ

Sr. Telecommunications Tech II

*Acting Supervisor for 8 telecommunications technicians

*Residual technician for Johnson & Johnson World Head Quarters,

*Responsible for all protocols on installation/upgrades of all J& J

locations

*Secondary back-up personnel for all J& J locations

*Responsible for installation of Octel 350 voice mail system –Jansen

Pharm.

*Facilitated upgrade of PBX to 81C – J&J World Headquarters

*Facilitated fiber remote install for J&J – Skillman Campus

1993-1997 Bell Atlantic Meridian Systems Parsippany, NJ

Sr. Telecommunications Tech I

*Responsible for installation of Nortel PBX’s

*Lead tech for install of 81 at Rider Univ. with the first and largest

14 fiber

remote location in the US

*Involved in various installs, MCI, SONY, Englewood Hospital,

Hackensack Hospital

1984-1993 Northern Telecom Parsippany, NJ

Material handler –driver/technician

Responsible for maintaining New York City material

warehouse Installation and maintenance for major NY accounts

CERTIFICATIONS

Nortel Certifications

Call Pilot- Install/Maint. 4.0

Call pilot – Admin 5.0

SL-1 NT Maintenance, ACD A-C2

Feature Administration X11

Meridian Options 21-81 Installation & Maintenance

SL1 ISDN/PRI Installation and Maintenance

Meridian Mail Installation and Maintenance

Basic Alternate Route Selection (Bars)

3

Octel Certifications

Voice mail system 250, 350 Installation and Maintenance

(2 Certifications)

EDUCATION

Middlesex County College Engineer non-credited courses

Woodbridge High School,Woodbridge, NJ

INTERESTS

Quarter Master for NJ Boy Scouts, Volunteer for children summer camps,

computers.

PHONE 732-***-**** • aca4fr@r.postjobfree.com

13 FREEDOM AVENUE •PISCATAWAY, NEW JERSEY 08854

4

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