Brittani Ferguson

Student at Bryant and Stratton College-Buffalo

aca4ek@r.postjobfree.com

Summary

Administrative support professional offering versatile office management skills and proficiency in Microsoft

Office programs. Strong planner and problem solver who communicates effectively, and excels in team

environments. Able to efficiently prioritize work and juggle multiple projects and deadlines without

compromising quality.

Experience

Customer Service Representative at Transcom North America Company

November 2011 - March 2012 (5 months)

• Appropriately and efficiently directed incoming customer phone calls

• Assisted customers with account and service related issues

• Coordinated appointments and arranged payments

Receptionist at Royal Transporting Company Inc

September 2009 - September 2011 (2 years 1 month)

• Built and established relationships with vendors

• Coordinated travel plans and fares with employees and vendors

• Maintained accurate employee files

• Provided customer assistance through inbound and outbound calls

Clerk Aide at Buffalo Municipal Housing Authority

September 2008 - June 2009 (10 months)

• Maintained data base with current tenant information

• Assisted walk-ins clients with questions regarding Public Housing programs

Organizations

Buffalo Urban League Young Professionals

March 2013 to Present

Languages

English (Professional working proficiency)

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Projects

Brittani Ferguson's Business Capstone Portfolio Project

June 2013 to Present

Members:Brittani Ferguson

Business Capstone that illustrates my project and work performance throughout courses I've token at Bryant

& Stratton College.

Skills & Expertise

Public Speaking

English

Event Planning

Time Management

Microsoft Office 2010

Leadership

Front Desk Receptionist

Windows 7

Office Management

Microsoft Office

Administrative Assistants

Education

Bryant and Stratton College-Buffalo

Associate's degree, Applied Science in Business, 2010 - 2013

Grade: 3.6 Out Of 4.0

Activities and Societies: Alpha Beta Gamma March 2013

Interests

Office Work, Digital Photography, Modeling, Singing, Leader

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Brittani Ferguson

Student at Bryant and Stratton College-Buffalo

aca4ek@r.postjobfree.com

Contact Brittani on LinkedIn

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Contact this candidate