Experienced IT Professional
Resume:
MARK
G.
SWEETING
Road
•
Wheaton,
IL
60189
•
aca4cx@r.postjobfree.com
•
(630)
453-
9115
http://www.linkedin.com/in/marksweeting
•
Twitter@msweeting22
VICE
PRESIDENT
–
DIRECTOR
OF
INFORMATION
TECHNOLOGY
Experienced
IT
executive
with
more
than
20
years
of
diverse
technology,
business,
operations
and
project
management
experience,
including
notable
successes
in
implementing
a
broad
range
of
technology
initiatives,
leading
to
greatly
enhanced
corporate
technology
profiles,
increased
profitability
and
reduced
opex.
Highlights
include:
• Strong
leadership
ability
with
the
capacity
to
organize
and
guide
all
phases
of
planned
and
ad
hoc
projects
and
tasks
while
managing,
motivating
and
leading
the
project
teams
and
remaining
flexible
for
unforeseen
events
• Demonstrated
aptitude
for
working
closely
with
C-
level
executives
and
business
unit
managers
to
understand
needs
and
then
applying
technology
to
solve
those
needs
in
a
cost-
effective
manner,
thus
ensuring
ROI
• Well-
established
proficiencies
in
engagement
management,
help
desk
and
service
delivery
management,
vendor
and
client
relationship
management
and
pre-
sales
engineering,
support
and
design
• Adept
at
evaluating
technological
developments,
calculating
TCO
and
gauging
business
relevance
PROFESSIONAL
EXPERIENCE
Robert
Half
Technology,
Chicago,
IL
Salaried
Professional
Services
Senior
Consultant
Oct
2012
–
Present
• Consulted
at
prominent
Fortune
1000
real
estate
management
firm,
serving
as
primary
architect
of
new
portal
designed
to
bring
all
resources
together
in
one
place
for
broker/salespeople
and
admins
• Responsible
for
review
of
existing
architecture,
gathering
requirements,
developing
user
stories,
matching
requirements
to
solutions,
and
then
working
with
internal
and
external
partners
and
vendors
to
design
and
implement
the
solution
• Performed
similar
work
in
three
other
areas
of
focus:
extranets
and
data
room
platform,
an
internal
SharePoint-
based
learning
management
system
and
a
project
to
match
marketing
library
database
content
with
the
relevant
Dun
&
Bradstreet
industry
codes
• Managed
technology
deployments
with
hundreds
of
consultants
across
multiple
time
zones,
countries
and
continents,
including
upgrades
to
various
operating
systems,
software
and
hardware,
on
both
the
server
and
client
level
• Designed,
specified
and
managed
various
pre-
sales
engineering
engagements,
covering
network
infrastructure
upgrades,
various
Microsoft
server
products
and
Office
365
cloud
migrations
Draper
and
Kramer
Incorporated
(including
1st
Advantage
Mortgage),
Chicago,
IL
VP,
Director
of
IT
May
2010
–
Oct
2012
Promoted
to
be
responsible
for
IT
operations
of
entire
company
of
1000+
staff
and
users,
including
management
of
two
functionally
separate
IT
groups
in
Chicago
and
Lombard,
consisting
of
12
staff
in
total
• After
inheriting
an
archaic
and
failing
network
and
applications
infrastructure,
quickly
identified
areas
of
exposure
for
the
company
and
pain
points
for
users
and
prepared
a
plan
and
budget
for
rectifying
the
situation;
successfully
solicited
and
gained
approval
of
the
plan
by
the
CEO,
CFO
and
Board
of
Directors
• Executed
the
plan
according
to
budget,
including
a
major
upgrade
and
virtualization
of
the
Cisco
CallManager
VoIP
platform;
implementation
of
VMware
running
on
a
Cisco
UCS
blade
server
infrastructure;
consolidation,
expansion
and
upgrade
of
storage
availability
and
capacity
on
a
NetApp
SAN;
and
upgrade
and
integration
of
two
disparate
Exchange
Servers
and
Active
Directory
infrastructures;
amongst
other
infrastructure
and
communications
upgrades
• Immediately
identified
areas
of
technology
deficiency
within
the
operations
of
the
core
property
management
divisions,
analyzed
available
solutions
to
address
these
deficiencies
and
successfully
prosecuted
the
case
to
replace
the
core
accounting
and
management
software
of
the
company
with
a
newer
web-
based
platform
• Enhanced
knowledge
sharing,
document
management,
applications
availability,
and
information
dissemination
through
the
introduction
of
SharePoint
2010
and
other
custom
apps
in
the
cloud
Directed
the
implementation
of
a
secure
cloud-
based
portal
service
from
Property
Solutions
for
35,000+
residents
•
and
owners
to
be
able
to
manage
their
accounts
and
services
and
pay
their
rent
and
assessments
online
Introduced
support
of
iPhones,
iPads
and
Android
devices
to
provide
and
calendaring,
various
line
of
business
•
applications
running
on
iOS
and
support
of
PC-
based
applications
utilizing
Citrix
and
VMware
View
on
the
iPad
Improved
management
of
all
technical
vendor
contracts,
resulting
in
savings
of
thousands
of
dollars
annually
•
IT
Manager
Mar
2006
–
May
2010
• Directed
the
information
technology
operations
of
a
fast-
growing
mortgage
banker
with
over
300
employees
in
multiple
branches
and
states,
headquartered
in
Illinois
• Oversaw,
managed
and
mentored
all
help
desk
staff,
database
and
internet
programmers
which
grew
from
1
part-
time
help
desk
to
a
staff
of
5
full-
time
employees
and
the
implementation
of
a
Bomgar
remote
support
platform
• Responsible
for
building,
installing
and
increasing
server
capacity
from
two
Windows
servers
for
file,
and
fax
to
more
than
fifty
Windows,
Terminal,
Citrix,
Linux
and
VMware
servers
• Grew
and
improved
networking
capacity
from
basic
unmanaged
hubs
and
switches
to
a
fully
managed
Cisco
switched
gigabit
infrastructure
in
a
newly
designed
and
built
network
operations
center
• Enhanced
the
availability
and
reliability
of
internet
and
branch
connectivity
and
remote
application
gateways
using
BGP
and
an
MPLS
network
infrastructure
• Improved
the
security/risk-
profile
of
the
organization
through
the
implementation
of
a
Cisco
ASA5520
firewall
and
VPN
concentration
device,
including
content
filtering,
anti-
virus
and
anti-
malware
services
from
Trend
Micro
• Supervised
design
and
upgrade
of
NEC
PBX
to
Cisco
CallManager
with
branch
connectivity,
redundancy
and
four-
digit
dialing
between
branches
over
the
MPLS
network
• Implemented
Cisco
WAAS
devices
to
accelerate
and
optimize
connectivity
between
branches
and
provide
local
AD
• Installed
VMware
Server
on
HP
servers
to
consolidate
and
upgrade
aging
server
hardware
and
provide
new
services
• Crafted
a
responsible
social
media
stance
for
the
company
while
maintaining
a
secure
network
profile
utilizing
various
cloud-
based
filtering
and
security
services
from
Symantec
MessageLabs,
Cisco
and
others
• Successfully
consolidated,
expanded
and
upgraded
storage
availability
and
capacity
utilizing
HP
and
EMC
SANs
• Envisioned
and
specified
a
variety
of
.Net
and
web
services
applications
including
e-
signatures
that
enabled
the
operation
to
close
loans
faster
and
more
efficiently,
resulting
in
increased
bottom
line
profitability
• Implemented
Business
Intelligence
platforms
from
Microsoft
and
Motivity,
allowing
business
and
operations
leaders
to
monitor
progress
and
performance
against
KPIs
• Prepared
requirements,
selected
and
upgraded
company
accounting
software
to
an
Oracle-
based
platform
• Designed
and
implemented
a
SharePoint
intranet
and
corporate
information
and
marketing
portal
• Securely
integrated
various
mobile
devices
into
the
network
with
Exchange
access
for
BlackBerrys,
iPhones,
iPads,
etc.
using
BlackBerry
Enterprise
Server,
Exchange
ActiveSync
and
IMAP
• Installed,
maintained,
patched
and
configured
the
IOS/OS
and
applications
on
all
routers,
switches
and
servers
IT
Consultant,
Master
Solutions
and
Windy
City
Techies,
Wheaton,
IL
Sep
2005
–
Mar
2006
Researched,
designed
and
specified
a
secure
MPLS
network
infrastructure
to
facilitate
communication
between
•
branch
sites
of
a
large
multi-
state
mortgage
corporation,
incorporating
protection
based
on
the
Cisco
ASA
firewall
Directed
the
replacement
of
a
standalone
flat-
file
mortgage
processing
system
with
a
new
relational
database
•
platform
running
on
Windows
and
SQL
Server
and
having
a
web-
based
interface
for
loan
production
Setup
and
managed
multiple
Exchange
servers
and
filtering
for
several
medium-
sized
companies
with
100+
AD
users
•
VP
–
Managing
Director,
AMEE
International
Limited,
Nassau,
Bahamas
Nov
2002
–
Aug
2005
Directed
the
overall
planning,
staffing,
budgeting,
operations
and
administration
(including
IT)
of
the
company
Vice
President,
Bahamas
On-
Line/Systems
Resource
Group
Ltd,
Nassau,
Bahamas
Oct
1995
–
Oct
2002
Diverse
scope
of
responsibility,
including
team
management,
helpdesk/service
delivery
operations,
client
consulting,
technical
design,
customer
care,
marketing,
accounting,
and
general
and
administrative
tasks.
Highlights
include:
• Pioneered
the
rollout
of
cable
modem
and
wireless
broadband
IP
services
in
The
Bahamas
• Implemented
major
systems
upgrade,
including
Cisco
access
routers
and
new
billing
systems
and
software
• Managed
various
business
unit
efforts
resulting
in
growth
of
more
than
300%
in
ISP
subscriber
base
over
3
years
• Designed,
documented,
tested
and
had
occasion
to
successfully
implement
full
Disaster
Recovery
plan
Owner/Managing
Director,
COMPUNET
Limited,
Nassau,
Bahamas
Jan
1993
-
Sep
1995
Gained
valuable
experience
in
the
process
of
starting
up
and
running
a
new
company;
responsible
for
consulting
and
engagement
management
for
all
installations
of
LANs/WANs
and
miscellaneous
technology
projects.
Quality
Chemist,
Syntex
Pharmaceuticals
Limited,
Freeport,
Bahamas
Jan
1992
-
Jan
1993
Managed
500+
user
NetWare
network;
responsible
for
ensuring
quality
drug
manufacturing
procedures
were
followed
TECHNICAL
PROFICIENCIES
AND
CORE
COMPETENCIES
Cisco
route/switch
w
Microsoft
Windows
thru
2008
w
VMware
Server/View
w
Network
admin
w
Cisco
CallManager/VOIP
w
Microsoft
SharePoint
thru
2010
w
Citrix
XenApp/Receiver
w
Network
security
w
Cisco
UCS
platform
w
Microsoft
Exchange
thru
2010
w
TrendMicro/Symantec
w
TCP/IP
and
other
w
Cisco
WAAS
w
Microsoft
Active
Directory
w
BlackBerry
Enterprise
w
Yardi/MRI
w
TCP/IP
network
design
w
Microsoft
SQL
Server
thru
2008
w
Bomgar
w
DelMar
Datatrac
w
Help
desk
management
w
Commvault/eVault
w
OpenText
RightFax
w
Calyx
Point
w
EDUCATION
Bachelor
of
Arts
–
Chemistry/Pre-
Med,
Taylor
University
–
Upland,
Indiana
August
1986
-
May
1990
Contact this candidate