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Sales Customer Service

Location:
United States
Posted:
November 21, 2013

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Resume:

Carol R. Holloway

*** ***** **** ******

Seymour, Tennessee 37865

865-***-****

aca44l@r.postjobfree.com

My mission is to secure a position with a company where there is room for advancement and

apply the education I have achieved.

Qualifications:

• Trained in Medical Terminology and Anatomy

• Knowledgeable in Lab Procedures

• Four years investigating fraud claims

• Seven years providing patient care

Computer:

• Microsoft Windows

• QuickBooks Accounting

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Peachtree Accounting

Education: Pellissippi State Community College

Knoxville,TN Associates of Science

2013

Tennessee Technology Center Knoxville,TN

Certified

Medical Assistant 2008

Daviess County High School Owensboro,KY

Diploma

Certifications:

Certified Medical Assistant, 2424080 (AAMA)

Phlebotomist

Cardio Pulmonary Resuscitation (CPR)

Automatic Electronic Defibrillator (AED)

Memberships: American Association of Medical Assistants

Experience: Virginia College of Business and Health Knoxville, TN

Adjunct Instructor 2013-Present

• Daily instruction of materials

• Supervise students in learning required material

• Provide daily grades and input of lesson plan

• Initiate a learning environment

Poynter Family Knoxville, TN

Caregiver 2006 to 2013

• Daily care of patient

• Supervise and manage household for patients care

• Structure and maintain healthy environment for patient

• Provide transportation of patients doctors’ appointments

Kentucky Custom Builders Bardstown, KY

Accounts Receivable 2005 to 2006

• Executed daily operations of accounts

• Managed collection of worthless checks and delinquent bills

• Initiated verifying correct charges being applied

Nova, Incorporated Knoxville, TN

Chargeback Coordinator 2001 to 2005

• Prepared documents to substantiate findings and recommended rejection or

approval of applications.

• Assigned responsibility for investigation of fraud cases and possible legal

action

• Ensured maximum efforts had been taken before assigning bad-debt status to

account

Bike Athletic Knoxville,TN

Customer Service Representative 1995 to 2001

• Coordinated sales distribution by establishing sales territories, quotas and

goals.

• Advised dealers, distributors and clients concerning sales and advertising

techniques.

• Analyzed sales statistics in order to formulate policy and to assist dealers in

promoting sales.

• Reviewed market analyses in order to determine customer needs, volume

potential, price schedules and discount rates.

• Developed sales campaigns in order to accommodate goals of company.



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