MELISSA MALTES

*** ***** **. ***. * West Palm Beach, FL 33405

561-***-**** aca40s@r.postjobfree.com

CAREER OBJECTIVE:

Seeking to obtain a challenging and responsible position as a Phlebotomy Technician/Certified Medical

Assistant in a facility where knowledge and experience can be applied, taught, and learned. Well efficient

in high levels of customer service and quality patient care as a medical professional while striving for

opportunity, professional growth, and advancement.

KEY SKILLS:

Bilingual in English and Spanish.

Blood collection by venipuncture, winge, and capillary technique on all ages.

All lab protocols/operating procedures.

Customer Service (over 8 years).

Administrative management.

Assessment and Response.

Team Leadership.

CERTIFICATIONS:

National Certified Medical Assistant (Multi-skilled Medical Certification Institute)

National Certified Phlebotomy Technician (Multi-skilled Medical Certification Institute)

Certified Phlebotomy Technician I (State of California)

American Heart Association for Basic Life Support/CPR

American Red Cross Volunteer (San Diego/Imperial Counties Chapter)

EXPERIENCE:

West Pacific Medical Laboratory February 2013 – October

2013

Checking in/out patients, review requisition forms, insurance and payments from patients or clients,

perform venipuncture’s, follow special requirements necessary for specimens, collection and handling of

different kits, provide instructions on patient centered specimen collection, centrifuge vials, accession and

fill out patients forms verifying diagnosis codes, billing information and more. In charge of disinfecting

station, proper handle of biohazard waste, filling the task book daily, submitting supply orders weekly,

and preparing specimens for send out.

American Red Cross Volunteer February 2011 –

February 2013

21 Area Branch Health Clinic, Camp Del Mar, Camp Pendleton, CA.

Checking in/out patients, vital signs, assisted with wound care and dressing changes, conducting EKGs,

administering IM/ID/SC injections, performing venous and capillary punctures, urinalysis, HCG tests,

culture swabs, occult blood, mono-spots, operating of centrifuge, disposal of biohazard waste, and

procedures with treating syncope and/or near syncope patients.

Medical Assistant/Phlebotomy Technician Internship (180 Hours) December 2010 – February

2011

21 Area Branch Health Clinic, Camp Del Mar, Camp Pendleton, CA.

Checking in/out patients, vital signs, assisted with wound care and dressing changes, conducting EKGs,

administering IM/ID/SC injections, performing venous and capillary punctures, urinalysis, HCG tests,

culture swabs, occult blood, mono-spots, operating of centrifuge, disposal of biohazard waste, and

procedures with treating syncope and/or near syncope patients.

EDUCATION:

Mira Costa Community College January 2012 –

May 2013

Oceanside, CA

General studies

Universal Schools and Colleges of Health & Human Services July 2010 – December

2010

San Marcos, CA

Clinical Medical Assistant (Honors Graduate)

Phlebotomy Technician

Forest Hill Community High School August 2003 –

May 2006

West Palm Beach, FL

High School Diploma

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