Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Azusa, CA
Posted:
November 19, 2013

Contact this candidate

Resume:

Patty Gonzales

626-***-**** aca3t9@r.postjobfree.com Azusa, CA

Profile

Highly accomplished and results-driven Sales & Marketing Executive and Trainer with over 12 years of

successful new business development, competitive market expansion, and sales leadership experience.

Energetic, self- motivated, and goal- oriented with a genuine passion for sales strategy and a well-

rounded background in supporting a progressive organization in optimizing performance and revenue

growth.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with

demonstrated ability to easily influence, coach and develop a successful team. Thrive in deadline-driven

environments. Excellent team-building and time management skills.

Skills Summary

Team Management Skills Account Computer Literacy

Relationship Building Management Marketing Presentations

Bilingual- Spanish Customer Service and Public Speaking

Detail Oriented

Professional Experience

PHYSICIANS LIASON- ARIEL E. ABRAHAMS M.D. 2/2013-PRESENT

Primary sales and marketing contact for referring physician offices.

Daily interfacing with both physicians and their staffs to improve communication and understanding

of the needs and wants of referring practices.

Identifying issues and concerns and implementing strategies to increase referrals from existing

providers and secure new business from low volume and non referring physicians.

Coordinate meetings for Dr. Abrahams with referral sources to discuss new clinical offerings.

Collecting and documenting any pertinent information for follow-up and providing detailed reports

on a daily basis.

DISTRICT SALES MANAGER- AVON PRODUCTS INC. 11/2010-12/2012

Daily prospecting and recruitment of new Avon representatives via Field Events, Email and

Telephone contact.

Trained and Developed Sales Leaders and Top Selling Representatives through coaching and

mentoring. Responsible for achieving bi-weekly sales goals between $70,000- $100,000.

Analyzed and reviewed daily pertinent reports that drove the district performance to identify/address

performance gaps.

Identified people with the aspirations, abilities and qualities to build a successful Avon sales business

and/or lead a team.

Continually met and exceeded Recruitment and Leadership development goals.

DIABETES SPECIALIST- ADVANCED DIABETES SUPPLY 12/2007-3/2009

Initiated marketing strategies to sell Diabetic Supplies and Mail Order services to Home Health

Agencies, Clinics, Physicians, Adult Day, Health Centers, and Senior Centers.

Responsible for conducting In-services, oral and power point marketing presentations to medical

professionals and executives.

Provided guidance and instructional Glucometer training to patients at Health Fair events.

Revitalized and consistently expanded sales by implementing business development

strategies for market growth.

Successfully maintained current accounts with the best customer satisfaction rating.

PATIENT CARE COORDINATOR- PACIFIC PULMONARY SERVICES 1/2007-2007

Responsible for identifying market strategies and goals for each product and services

provided.

Communicated effectively to new and current clients on new services and products.

Participated in required educational programs to maintain a current awareness of industry trends,

government regulations, and technical developments that affect target markets.

Managed large number of daily outbound calls to build client relationships and develop new

business.

Daily cold calling to new accounts while managing existing accounts.

SALES EXECUTIVE- HOME INTERIORS AND FURNITURE SALES (BUSINESS

FOR SELF) 2/2004-1/2007

Successfully sold products and services through catalog orders that were consistent with the

customer’s preference and budget.

Regularly made follow up calls to evaluate the customer’s needs and provide a total individualized

design solution that closes the sale.

Responsible for tracking customer sales & bookkeeping.

Remained current on design and color trends to create fashionable design solutions and increase

sales.

Maintained customer relationships for future repeat business.

Received an award for being a Top Achiever through Home Interiors & Gifts Inc.

SALON CONSULTANT- MALY’S OF CALIFORNIA 1/2000-1/2004

Successfully assisted salon owners to consistently grow their business through motivational and

retail classes.

Established and maintained strong customer relationships .

Won 2nd place nationally for Hair Color conversions, 2002 and 2003.

Increased territory revenue by 50% in first year of employment.

Consistently exceeded monthly sales goals and received Goal Achiever Award- 2 years

consecutively.



Contact this candidate