BRIGGITTE REID

**** ******** *******, *** *******, TX 78244

Cell# 210-***-****

aca3sk@r.postjobfree.com

Summary of Qualifications

Four years restaurant experience in multiple challenging positions including Front of House

(FOH) and Back of House (BOH). Dynamic restaurant manager looking to boost sales and

profitability through customer service and team building. Goal oriented professional with great

communication skills and qualities. Ability to quickly master new operations in a fast paced

restaurant environment. Highly organized and will accomplish all tasks consistently and

efficiently. Experienced in administrative tasks including purchasing products, inventory

management and control, accounting and scheduling. Able to organize, coordinate and lead

multiple projects simultaneously. Reliable and ready to accept any challenge.

Employment History

Assistant Manager-Taco Cabana September 2012-Present

Was responsible for inventory, employees and customer service at casual fast food restaurant.

Prepared food and served guests in a timely manner in order to maintain customer satisfaction.

Trained and oversaw new employees on equipment and service. Stocked, cleaned, opened and

closed restaurant at least 5 times a week. Made improvements to management techniques and

inventory control. Presented cost-efficient ideas for advertising new products, increasing sales

and appeal. Interviewed prospective employees and gave input on their potential performance.

General Manager-Grady’s BBQ May 2010- September 2012

San Antonio, TX

Manages front and back of house operations at a high volume restaurant. Promotes guest

satisfaction for steady repeat business by utilizing customer service skills. Trains new team

members, including assistant managers and cooks to maximize their level of performance.

Monitors restaurant for consistent sanitation, food quality and presentation. Handles weekly

inventory and vendor relations to ensure the timely and cost-effective purchasing of food,

beverages and small wares. Effectively leads, schedules and motivates a staff of up to 25 team

members through implementation of in-house training and incentive plans, resulting in increased

productivity levels and employee satisfaction. Continuously checks quality of food and customer

service for any inconsistencies. Maintains 2 party rooms of varying sizes, by providing catering

for guests to help them celebrate many different occasions. Quickly resolves any problems that

may occur to ensure a pleasant atmosphere with happy guests and employees. Has knowledge in

all policies and procedures of Grady’s BBQ.

• Has improved food and labor costs of 3 Grady’s BBQ restaurants resulting in numerous

quarterly bonuses for staff

• Mentored and coached 3 team members to be promoted to assistant manager

• Consistently meets budget for inventory and staffing

• TABC certified/Food Handler’s Card

Assistant Manager-Grady’s BBQ September 2009-May 2010

San Antonio, TX

Was responsible for inventory, employees and customer service at casual dining restaurant.

Prepared food and served guests in a timely manner in order to maintain customer satisfaction.

Trained and oversaw new employees on equipment and service. Stocked, cleaned, opened and

closed restaurant at least 5 times a week. Oversaw deliveries to off-site locations for catering

activities. Made improvements to management techniques and inventory control. Presented

cost-efficient ideas for advertising new products, increasing sales and appeal. Interviewed

prospective employees and gave input on their potential performance. Controlled inventory by

creating Excel spreadsheets for food, beverage and paper costs.

Event Coordinator-Grady’s BBQ March 2009-September 2009

San Antonio, TX

Coordinated catering events for parties of over 100 people. Ordered food and paper products for

all events. Communicated with restaurants, placing food orders for banquets. Assisted with

business operations, including event preparation. Scheduled, hired and trained servers in all job

responsibilities. Assigned and organized the work of event and food management teams. Took

care of the last moment quick fix issues, while keeping the clients and higher management

updated about the progress of work.

Accounting Technician-Grady’s BBQ February 2008-February 2009

San Antonio, TX

Responsible for accounts payable to vendor representatives. Handled daily accounts payable

processes. Managed vendor and supplier relations. Oversaw the timely and accurate processing

of invoices, purchase orders, expense reports, credit memos and payment transactions.

Maintained adherence to corporate accounting standards. Addressed escalated issues from

restaurant managers and vendors regarding accounts payable. Ensured accurate and compliant

accounts payable files and records in accordance with company policies and government

regulations.

Accounts Payable Vendor Representative Associate September 2006-February 2008

PSS World Medical

San Antonio, TX/Jacksonville, FL

Ensured that company’s liabilities were properly recorded. Reviewed vendor past due statements

and reconciled outstanding items. Researched past due invoices and resolved with the vendors.

Performed vendor reconciliations and ensured payments were expedited to vendors. Updated the

vendors and branches on status of invoices.

Supply Chain Expediter-PSS World Medical May 2005-

September 2006

Jacksonville, FL

Transmitted purchase orders to suppliers via phone and/or fax. Confirmed receipt of all purchase

orders to suppliers within 48 hours of transmitting. Updated purchase orders with expected

receipt dates of all items. Identified backorder items, determined the date, location and method of

shipment, and obtained a tracking reference number. Updated and maintained expected receipt

dates at order and item level. Communicated within department regarding problem shipments,

manufacturer backorder situations and vendor credit hold issues. Transmitted drop ship purchase

orders to suppliers via phone and/or fax.

Accounting Technician- Bray & Singletary P.A. November 2002-May 2005

Jacksonville, FL

Applied daily payments to over 30 different debtor’s accounts. Totaled all payments that were

received from each account. Created an Excel spreadsheet that displayed all payments posted for

that day. Added up each account separately, stamped each deposit with account number and

wrote out deposit slip for each account. Updated daily reports from following day, by inputting

total amounts into the database.

Purchasing Agent-Department of Defense November 1991-November 2002

Camp Pendleton, CA

Performed various duties to accomplish small purchase buyer and contract administrator

functions. Purchased, rented or leased supplies, personnel services, and equipment, using

simplified acquisition procedures. Reviewed purchase descriptions and statements of work for

accuracy of information. Made independent decisions in the suspension of purchase requests for

quotations. Initiated technical evaluations and awards to responsive and responsible sources

based on a fair and reasonable price. Had knowledge of many types of government contracts.

Skills

People Management. Planning. Teamwork. Giving Feedback. Customer Service. Developing

Budgets. Self-Motivated. Multi-tasking. Resolving Conflict. Verbal Communication. MS Office,

including Excel and Word. Email and Internet Browser. 60 WPM. 10 Key. Calculator. Copy,

print and fax.

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