Paul Ankney

***** ** ******** **. # ***

Beaverton, Oregon 97005

QUALIFICATIONS

• Experience in a range of technical writing assignments requiring work with subject matter experts.

• Two years of experience writing technical procedures to meet compliance standards.

• Experience developing user guides and administration guides.

EXPERIENCE

Provite, Inc., Dundee, OR Oct. 2012 to Apr. 2013

Technical Writer

Wrote manufacturing procedures and ingredient specifications, and updated mixing, tableting, and packaging records to meet national certification quality standards for nutritional supplements. Used Word 2007.

EFS Enterprises Company, Forest Grove, OR Nov. 2010 to Sept. 2012

Outside Sales

Visited new and existing customers to present our company’s services in person, build rapport, and learn their special requirements. Prepared quotations. Used Word, Excel, Adobe Acrobat, and PhotoScape.

PacStar Communications, Tigard, OR Aug. 2010 to Nov. 2010

Technical Writer

Updated quickstart and administration guides for satellite-based field communication products. Used Word, Visio, Excel, FrameMaker 8.0, Acrobat, and PaintShop Pro.

Provite, Inc., Dundee, OR Apr. 2010 to Jun. 2010

Technical Writer

Developed Standard Operating Procedures (SOPs) and training materials to fulfill FDA consumer safety and product quality requirements for manufacturing, packaging, and labeling of nutritional supplements. Used Word 2007.

Nike, Inc., Beaverton, OR Aug. 2008 to Dec. 2009

Technical Writer

Worked with subject matter experts to prepare secure business procedures for handling cardholder credit card data. Documented procedures to comply with Payment Card Industry (PCI) data security standards for internet e-commerce. Used Word, Excel, Visio, SharePoint, and Acrobat.

NACCO MHG, Fairview, OR Feb. 2008 to Aug. 2008

Technical Writer

Developed user interface guide for icon-driven control panel on Hyster and Yale forklift trucks. Updated Tilt Cylinder Repair manual. Edited images and icons using screen capture and photo editing tools. Used Word, Excel, Epic 4 Arbortext authoring system, and Acrobat.

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