D onavan Ma rx
**** **** *** **** ***** Grove Heights, M N 55076
Phone: 763-***-**** E-mail: aca3fa@r.postjobfree.com
C ustomer Service Specialist with skills in sales, cash handling & generating repeat business
H ighlight of Customer Service Abilities
• Highly efficient self starter with ambition to accomplish tasks, prioritize customer interaction
and provide f lexible support in all areas of an organization
• Abili ty to accurately and quickly process purchases and payments in various methods while
engaging customer additional sales and/or upselling merchandise
• Abili ty to utilize technology, including telephone and computer search strategies to research
solutions and information or process ordering and inventory support
• Excels in fast paced environments with multiple stressors and customer demands
E mployment H istory
Warehouse Associate / Sportsman’s Guide, South St. Paul September 2013 -
P resent
• Communicated with warehouse personnel to retrieve requested products and merchandise for
customers
• Drove company tugger to t ransport orders to and from various areas in the store while
adhering to tugger safety guidelines
• Sorted inventory according to serial numbers and placed inventory in correct stock bins
• Loaded products into t railers; prepared products for shipment to customer
Sandwich Artist / Subway, Saint Paul J une 2012 – October
2012
• Assisted customers with creating their sandwiches and meals
• Cashiered
• Restocked shelves, updated sale signs.
Warehouse Management / S lumberland, Forest Lake July 2010 – September 2012
• Load the t rucks up in the morning for delivery
• Assist customers with their questions and concerns
• Explain the products and warranties to customers about their product they will be receiving
E ducation
Diploma / C ity Academy H igh School, Saint Paul, M N
References
• Eric McDew (651)- 248-6538
• Tiffany Muscha (651)- 450-1517
• Bob Scott (651)- 500-9918