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Customer Service Sales

Location:
Chicago, IL
Posted:
November 19, 2013

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Resume:

Erica Barber

312-***-**** aca3ej@r.postjobfree.com

Objective To obtain a position that will allow me to utilize

my skills to create a successful work environment.

With over 7 years of experience with problem

solving, customer service and technical skills, I

look forward for the opportunity to share and

enhance this experience.

Experience

Associate Support Consultant

Allscripts,

Chicago, IL

Knowledge of Internet, Windows and Microsoft Office

Tools (Word, Excel, Outlook)

Multitask using three computer screens at once and

phone

Communication and Phone skills

Effectively learning and comprehending a software

programs

Trouble shooting software

Follow up skills

Solving complex and diverse problems

Troubleshooting and solving problems on call

Effectively learning medical terms and using to

assist with task

Customer Service Skills

Communicated and assist doctors, nurses, and aids

to the medical field

Email follow up

Cashier/Hiring Lead

2006-2013 Sears Ro,

Chicago, IL

Maintain my position as a cashier and went beyond

the boundaries of my job description

Computer skills

Sales

Ability to multitask and produce quality work

Work with customers and improved customer service

skills

Worked as part of a team to better assist the

customers

Strong leadership skills and able to follow

direction affectively

Assisted in recruiting future employees

College Staff Assistant

2011 Truman College,

Chicago, IL

Clerical Work

Knowledge of Internet, Windows, and Microsoft

Office Tools(Word, Excel, Outlook)

Follow through skills

Office work/Technical skills

Answer phones

Communication and Interpersonal skills

Follow up skills

Dancer

2005-2006 After School Matters

Chicago, IL

Learned the background knowledge to African dance

and was able to perform the meanings of this

through the dance

Demonstrated musical talents by playing a variety

of musical instrument

Listening/Clarifying

Education

Harry S. Truman College

Chicago, IL

Associates of Arts

May 2012

Biology Major

President of Spirit Squad

Honors list for Academic Achievement

Key Skills

Organization Skills

Analytical and problem solving skills

Ability to work well Independently

Ability to work at a fast pace and efficiently

Problem solving skills

Internet, Windows and Microsoft Office

Interests Healthcare, Computers, Art, Business, Sales, Dance,

and Music.



Contact this candidate