Erica Barber
312-***-**** aca3ej@r.postjobfree.com
Objective To obtain a position that will allow me to utilize
my skills to create a successful work environment.
With over 7 years of experience with problem
solving, customer service and technical skills, I
look forward for the opportunity to share and
enhance this experience.
Experience
Associate Support Consultant
Allscripts,
Chicago, IL
Knowledge of Internet, Windows and Microsoft Office
Tools (Word, Excel, Outlook)
Multitask using three computer screens at once and
phone
Communication and Phone skills
Effectively learning and comprehending a software
programs
Trouble shooting software
Follow up skills
Solving complex and diverse problems
Troubleshooting and solving problems on call
Effectively learning medical terms and using to
assist with task
Customer Service Skills
Communicated and assist doctors, nurses, and aids
to the medical field
Email follow up
Cashier/Hiring Lead
2006-2013 Sears Ro,
Chicago, IL
Maintain my position as a cashier and went beyond
the boundaries of my job description
Computer skills
Sales
Ability to multitask and produce quality work
Work with customers and improved customer service
skills
Worked as part of a team to better assist the
customers
Strong leadership skills and able to follow
direction affectively
Assisted in recruiting future employees
College Staff Assistant
2011 Truman College,
Chicago, IL
Clerical Work
Knowledge of Internet, Windows, and Microsoft
Office Tools(Word, Excel, Outlook)
Follow through skills
Office work/Technical skills
Answer phones
Communication and Interpersonal skills
Follow up skills
Dancer
2005-2006 After School Matters
Chicago, IL
Learned the background knowledge to African dance
and was able to perform the meanings of this
through the dance
Demonstrated musical talents by playing a variety
of musical instrument
Listening/Clarifying
Education
Harry S. Truman College
Chicago, IL
Associates of Arts
May 2012
Biology Major
President of Spirit Squad
Honors list for Academic Achievement
Key Skills
Organization Skills
Analytical and problem solving skills
Ability to work well Independently
Ability to work at a fast pace and efficiently
Problem solving skills
Internet, Windows and Microsoft Office
Interests Healthcare, Computers, Art, Business, Sales, Dance,
and Music.