Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

Summary

Over 6 years’ experience in Siebel eAutomotive 8.1.1.9, Siebel Energy 8.1, Siebel Financial Services 8.1,

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7.8, Siebel Call Center 7.8, Siebel Consumer Goods 8.0 and Siebel Tools 8.1, 8.0, 7.8.

Proficient with Configuration and Customization of Siebel Objects.

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Hands on Siebel OPEN UI and OPA in real time project.

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Strong Knowledge in Siebel Implementation Methodology involving modification of Data Object Layer,

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Business Object Layer, and User Interface Layer using Siebel Tools

Working knowledge skills in implementing Functional requirements using Configuration, Scripting,

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Workflow Processes, Siebel EAI and Inbound/Outbound Web services.

Database development experience with IBM DB2,SQL Server 2000, 2005, Oracle 9i,10g

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Exposure to Client Interactions on Status Report, Effort Estimation and Code Walkthrough.

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Skills

CRM : Siebel Installation, Siebel Tools 8.1, 7.8, Siebel Financial Services 8.1, 7.8

Siebel Call Center 7.8

Languages : eScript, VB

Databases : IBM DB2 9.1, MS SQL Server 2000/2005, Oracle 9i, 10g

Operating Systems : WINDOWS XP/2000

Educational Qualification:

Qualification School/ University Pass-out Percentage

S.S.L.C Vellayan Chettiar Higher Secondary School, Chennai 2001 90.6%

H.S.C Vellayan Chettiar Higher Secondary School, Chennai 2003 83.5%

B.Tech(Bio-Medical Engg) Sathyabama University, Chennai 2007 81.3%

M.B.A (HR) Anna University 2010 66%

VISA Status:

Country Visa Type Valid Until Status

Australia Work Permit June 2015 Active

United States H1B Sep 2014 Active

Extra Qualification:

Undergone OPM (Oracle Policy Modeling) Essentials and acquired Training Certificate from Oracle.

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Worked in Agile Methodology - Project Execution.

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Skilled in Scrum Techniques such as conducting Conference Room Pilot, Retrospective Meeting, Business

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Demos.

Skilled in Clear case Tool as a part of Source Version Control Management.

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Attended Course in BIP from Oracle iLearning University.

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Designing any Business scenario based on requirements.

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Done POC on Haley Rule Engine.

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Exposure in EIM

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Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

Professional Experience

Technical Consultant at Wipro Technologies from June 2007 to till date

Project Description:

PROJECT – 1 YAMAHA WARRANTY SOLUTIONS

Client YAMAHA US

Primary Role Lead Engineer

Time Frame 01-04-2013 to till date

Technology Siebel 8.1.1.9

Project Yamaha Motor Corporation, USA manufactures various automobiles. It offers various motorcycles;

Description

sport products, such as motorcycles, all-terrain vehicles (ATVs), scooters, off-road products,

snowmobiles, crossovers, trail products, kart engines, and portable generators; and outdoor products,

including utility ATVs, side X side products, outdoor power equipment, and water pumps. The

company also provides various watercrafts; marine products, which include various boats, outboards,

rigging products, and propellers; and various accessories, apparel, shop and maintenance products,

and parts and service solutions. It offers its products through a network of dealers in the United

States. The company was founded in 1977 and is based in Cypress, California. Yamaha Motor

Corporation, USA operates as a subsidiary of Yamaha Motor Co. Ltd.

The Warranty solution has been implemented for YAMAHA as part of this project.

Responsibilities Preparing Use Cases

Leading the team

Assigning tasks to team

Conducting functional KT Sessions to the new member joined in the team

Developing OPA Rules for Admin Code functionality.

Preparing HLD, LLD for the claim handling functionality.

Developed Registration and Claims Module for motorsports and Marine units.

Reviewing the teams work.

Involved in Client meeting for demonstrating the use cases.

PROJECT – 2 Wipro COE

Client COE (Centre of Excellence) – Internal

Primary Role Technical Consultant - Offshore

Time Frame 04-01-2013 to 31-03-2013

Technology Siebel 8.1

Project Wipro COE Enhances and delivers innovative tools across the domains and also includes special

Description

group of expertise team with functional, technical knowledge.

The tool development provides a set of metrics to the Business Clients with an Interactive UI whilst

getting a new project. The Transition part is the key concept of this tool being developed.

This development is being executed by Agile Scrum Methodology.

Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

Responsibilities -Gathering Requirements.

-Design Functional specification into Technical specifications.

- Preparing the Sprint Backlog sheet with stories and tasks.

- Developing Code and Unit Testing.

-Managing Team in different location and coordination.

PROJECT – 3 SYDNEY WATER

Client Sydney Water

Primary Role Onsite Technical Lead – Technical Consultant

Time Frame 20-09-2011 to 16-12-2012

Technology Siebel 8.1 Energy

Project Sydney Water is Australia's largest water utility with 3,000 staff and an area of operations covering

Description

12,700 km2.

Sydney Water maintains all the Accounts, Contacts in Siebel Energy Application. It also segregates the

accounts to Customer Accounts and Billing Accounts. The following are the functionalities are done

during this development project with Agile methodology execution.

- Implementation of Hardship assessment functionality

- Implementation of Centre Pay Functionality.

- Implementation of Project Module.

- Implementation around 33 CR’s including Integration.

Responsibilities -Gathering Business Requirements.

-Design Functional specification into Technical specifications.

-Conducting Daily Standup meetings

-Conducting Business Demos

-Attending Product Owner Meeting

- Preparing the Sprint Backlog sheet with stories and tasks.

- Developing Code and Unit Testing.

-Review Offshore development work

- Prepare for Release Notes

- Setting up for Business Clarifications meetings.

- Communicating Business on frequent intervals regarding the Testing status and its results.

- Bug Fixes and Warranty Support.

PROJECT – 4 IMAGENOW Integration with Siebel

Client Lexmark International

Primary Role Offshore – Technical Consultant

Time Frame 01-07-2011 to 18-09-2011

Technology Siebel 8.0

Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

Project Lexmark International, Inc. provides businesses of all sizes with a broad range of printing and imaging

Description products, software, solutions and services that help them to be more productive. The Siebel Account

Hierarchy Structure is passed to ECM through Outbound Web services. The Account and

Opportunity Modules are involved in this Project.

Responsibilities -Gathered requirements on how to pass the inputs of Account Hierarchy to the IMAGENOW

Application from the Onsite and External Application Team as well.

-As a part of Technical Design, the Trigger Points through e-script and the IO’ structure are defined.

-For Code Development, the Development environment is utilized and the trigger point’s code piece,

WSDL files import, External IO’s are imported. The Bug Fixing is done through debugging the code

and finding through Trace filed and Log files.

-Conducted Impact analysis on how to improve the code by following best practices such as nullifying

Profile Attributes, Property Sets and Instantiated Objects.

-Handled Subordinates and mentoring them to brush up them with Siebel Technical Skills and

delegate task to them to test the Functionality and go through Code.

-Onsite Interaction to report on Status Update on weekly basis.

-Conducting Status calls with Client Side External Application Team to explain them about the Siebel

Application and Code Walkthrough on Code Development progress.

PROJECT – 5

Client Bank of New York Mellon

Primary Role Offshore – Technical Developer

Time Frame 01-07-2010 to 31-01-2011

Technology Siebel 8.1

Project BNY Mellon is a leading investment management and investment services company, uniquely focused

Description to help clients manage and move their financial assets and succeed in the rapidly changing global

market place. The Address related enhancements (Address Redesign) are done in the Siebel 8.1

Financial Services application (STARR).The STARR Application is called as Sales Tracking and

Reporting Relationship. The Prospect, Client, Related Party and Address Modules are involved in this

project.

Responsibilities -The Requirements are gathered from the Onsite Team and prepared Analysis Document about the

same.

-Provided recommendations about the usage of Implicit and Explicit join on Post Impact Analysis.

-Prepared Technical Design about the configuration of New MVG and replacing the existing MVG.

Also prepared the lists of Applets which are going to get impacted by this change. Implemented new

BC User properties to make the fields read only on different condition based on a LOV.

-Prepared and shared Status Reports about the Development progress on a daily basis.

Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

-Presented Code Walkthroughs to the Onsite Team about the various validation written on the Applet

Load events, BC PreInvoke and PreSetField Value events.

-Functional walkthrough presentation to the Customer and the team on how the Address Tab is

added under Client, Prospect and Related Party Screens.

-Configured new MVG based on CUT Address BC, new links between the Client/CUT Address,

Related Party/ CUT Address, Prospect/ CUT Address. Also written Code to validate certain Address

Fields required Field, Predefault Values.

-For Debugging, the Debug Mode is used to rectify the code errors. The Log files are also analyzed to

see for Performance Issues.

-Prepared the Unit Test Cases to view the newly created Address MVG in the Siebel Financial Service

Application.

PROJECT – 6

Client Lexmark International – Consumer Goods

Primary Role Offshore – Technical Developer

Time Frame 03-08-2009 to 19-06-2010

Technology Siebel 8.0

Project Lexmark International, Inc. provides businesses of all sizes with a broad range of printing and

Description imaging products, software, solutions and services that help them to be more productive. The

Vanilla Application of Consumer Goods is Activated and enhancements done on Corporate

Promotions and Sales Volume Planning functional modules.

Responsibilities -The Gathered Requirement are analyzed and prepared the Documents accordingly to provide demo

on Sales Volume Planning Data.

-Prepared High level Document with the Steps to create the Sales Volume Planning Data and the

prepared the Technical Design with the details of New Views, New LOV’s, a new Workflow written

to update the Plan status.

-Functional walkthrough presentation to the team on the steps of creating the Sales Volume

Planning and Account,Authorised Distribution Lists, Periods Data Load through Macro Codes.

-Prepared and shared Status Reports about the Development progress on a daily basis.

-Run Code Walkthroughs to the Onsite Team on the Macro Code written for Account Data load for

SVP.

-For Coding 4 new Views are created to segregate the View based on Responsibilities such as “My

Forecast View”, “My Team’s Forecast View” etc & bug fixing done through the Log files and Trace

files.

-Recommended to highlight the Error Codes with different colors through Macro Codes.

Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

-Prepared the Unit Test Cases to view the newly views, Data load of Account Data and SVP

Functionality to aggregate Forecast Data, Sell In and Sell Out actuals based on Periods

PROJECT – 7

Client Medtronics

Primary Role Offshore - Tester

Time Frame 07-09-2009 to 21-09-2009

Technology Siebel 7.8

Project Medtronic, Inc. (www.medtronic.com), headquartered in Minneapolis, Minnesota USA is the global

Description leader in medical technology – alleviating pain, restoring health and extending life for millions of people

around the world. The aim of the project was to run the test scripts and validate accordingly using HP

(Hewlett Packard) Quality Center. The Modules involved are Doctors, Patients and Devices.

Responsibilities -Executed Test Scripts to associate Doctors to the Patients and Associate the Devices to the Patients.

The devices are such as Heart Value Machine etc through the HP Quality center.

-Prepare Issue Tracker Sheet to log Issues when the devices are not listed for the Patients who actually

undergone the treatments.

- Report Issue to the Onsite Team on time.

- Ensuring Quality Assurance to the completed Test Scripts provided that the re-run of the scripts is not

needed. All the scripts are picked properly from the Test Lab and updated with the Status of the script

such as Open, In Progress, Closed, Clarification Needed and so on.

-Onsite Team Interaction to update the Test Scripts completion update.

PROJECT – 8

Client Carnival Cruise Lines

Primary Role Offshore – Technical Developer

Time Frame 18-11-2008 to 31-07-2009

Technology Siebel 7.8

Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

Project Carnival is "The World's Most Popular Cruise Line, with 23 "Fun Ships" operating voyages ranging

Description from three to 16 days in length to The Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii,

Canada, New England, Europe, and Bermuda. The Siebel Call center is primarily a outbound call

center meaning the call center agents (called PVP - Personal Vacation Planners) call up people and

book their vacation with Carnival Cruises. Carnival Cruise Line is an Enhancement Project. The

Account/Contact Merge Functionality, Household and Lead History creation Functionality,

Survivorship Rule Functionality and Recurring Lead Functionality on Manual Creation, through

CTC (Click to Call), Past guest sources are involved. The modules involved are Lead, Household,

Opportunity, and List Management.

Responsibilities -The Gathered Requirement are analyzed and prepared the Documents accordingly to provide the

list of various modules to handle upon and the impact on existing functionalities.

-Functional walkthrough presentation to the Customer has been done on a bi-monthly basis based

on progress in Development.

-Conducted Daily Status Call with Client to show them the various best practices followed in the

Development and also the prepared Technical Design update with Versioning.

-Prepare and share Status Reports to show the Customer that the development is in Sync with the

defined time frame.

-Prepare Timesheets to show efforts on the development piece done.

-Code Walkthrough to the Customer to show the code written over the Custom Business Services,

BC’s, IO’s created.

-Coding done on Business Services to enhance Merge Functionality, For History Creation, the Lead

Id is passed to EAI Siebel Adapter Business Services and the data are transformed to Contact

History BC.Also the recurring lead functionality the Leads and Households Dupes are identified

w.r.t Phone Number, Address and Email ID are implemented through scripting on BC’s and BS.

--For Debugging, the Debug Mode, Trace Files are used to rectify the code errors.

-Prepare Test Scripts on various combinations to check for the recurring lead entering from

different sources and Presented it to the Customer for Review.

-Executed Test Scripts in Dev Environment, System Integration, User Acceptance Environment.

PROJECT – 9

Client Lexmark International

Primary Role Offshore – Tester

Time Frame 15-09-2008 to 09-11-2008

Technology Siebel 8.0

Project Lexmark International, Inc. provides businesses of all sizes with a broad range of printing and

Description imaging products, software, solutions and services that help them to be more productive. The

upgraded version performance was analyzed during the project.

Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

Responsibilities -Analyzed Performance level through Log files and checked for indexing on tables.

-Prepare Project/task effort Estimation to present it to the onsite team.

-Submitting long time consuming screen’s Log and spool files to administrator.

-Report issues on crashing of application.

PROJECT – 10

Client GMACI (General Motors Acceptance Corp Insurance) SUSTAIN BACKLOG

Primary Role Offshore- Technical Developer

Time Frame 04-05-2008 to 01-08-2008

Technology Siebel 7.8

Project The GMAC Insurance personal lines group is one of the largest automobile insurers in the United

Description States and is owned by American Capital Acquisition Corporation. GMAC Insurance Personal Lines

offers a variety of property and casualty products, including personal auto, RV, motorcycle,

commercial auto and homeowners insurance. The Sustain backlogs project came into picture when

the application became unstable due to various issues. The number of tickets logged by the user are

resolved to stabilize the System Application. The Modules involved is Policy, Claims, Coverage.

Responsibilities -Prepare Design Documents on the each ticket Issue. The Major module is claims, delete

functionality.

-Bug Fixing done through Debug mode and providing alerts, popup’s.

-Development done to configure a MsgBox through Browser scripts, Creating Property Sets to pas

the values from BC’s to BS.

-Unit testing, System Testing, Integration testing done on the resolved ticket

-Report to Client on Status Update o a weekly basis.

-Prepare Impact Analysis Documents.

-Prepare Functional Documents on Deletion of a Claim and presented to the Customer for Review.

PROJECT – 11

Client GMACI (General Motors Acceptance Corp Insurance) RAD 4.0 - EPIC

Primary Role Offshore Developer

Time Frame 21-01-2008 to 24-04-2008

Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

Technology Siebel 7.8

Project The GMAC Insurance personal lines group is one of the largest automobile insurers in the United

Description States and is owned by American Capital Acquisition Corporation. GMAC Insurance Personal

Lines offers a variety of property and casualty products, including personal auto, RV, motorcycle,

commercial auto and homeowners insurance. The Objective of RAD 4.0 – EPIC Design approach

is to create a new enhanced feature called Smart Bucks. This is a new incentive for policy holders

that allows an insured to reduce that amount of deductible applied to the claim payment. The

Modules involved is Policy, Claims, Coverage.

Responsibilities

-Installed the development environment through installable and configured the .cfg file with

connection string to connect it Server dedicatedly.

-Code Development done on writing scripts on BC to validate the Fields and set the Field Values

on Set_Field_Event and Write Record Event. Created New Views for Smart Bucks which is a new

module. Bug Fixing is done through the debug mode.

-Prepared the Test Cases on how to fetch the Policies, Associating Coverage under Claims.

-Onsite Interaction to report the Status of Development.

-Quality Assurance on completed Development.

PROJECT – 12

Client Level 3 Communications

Primary Role Offshore Developer

Time Frame 24-10-2007 to 06-01-2008

Technology Siebel 7.8

Project Level 3 Communications is a large Internet service provider headquartered in Broomfield, Colorado.

Description It operates a Tier 1 network. The company provides core transport, IP, voice, video and content

delivery for most of the medium to large Internet carriers in North America and Europe. The Asset

Management EIM Migration project has been executed for Level3 Communications customer.

Responsibilities -Sanity Check through DB (TOAD) to filter defective records. The SQL Performed on EIM Tables

of Asset such EIM_ASSET, EIM_ASSET_DTL,S_ASSET,S_ASSET_X to verify whether the

Records are in IMPORTED in IF_ROW_STAT Column after Data Load. Also FOR_IMPORT on

Pre-Load f Asset Records.

-Migration of data in Dev environment. The EIM Jobs are started to kick off the Data Load by

defining the Batch Num and after uploading IFB File.

-Preparing and uploading IFB File to Load Data from EIM to Base Tables to define the

IF_ROW_BATCH_NUM.

Kalaiyarasi Kannadasan E-Mail: aca390@r.postjobfree.com

Mobile: +917*********

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