CURRICULUM VITAE

DEBORAH D. KELLEY

**** ********* ******, *******, ** 32771

Telephone-954-***-****

E-MAIL- aca36d@r.postjobfree.com

I have worked in management, inside sales, outside sales and customer service all my life. I drastically increased revenue for every company I have worked for. Currently, I work as a licensed health insurance agent for a healthcare exchange for clients under 65 and over 65 in Orlando, Florida.

I also supervised 25 employees for Windjammer Barefoot Cruises Ltd. This was for for both incoming and outgoing calls. I trained new recruits in sales to effectively sell and book cruises, flights and pre/ post hotels. I also developed relationships with many travel partners to include group sales and individual sales, negotiated rates with the numerous airlines. and managed employees on a day to day basis. Sales combined with customer service is my top priority.

I'm extremely motivated and work well under pressure. Being a well rounded, detail-oriented person, I always take on challenges and more work. Further, as you can see from my resume, I am very loyal and would be an asset to your organization. I do not need supervision and am a team player with a very strong work ethic.

My goal is to work for an established stable company with room for advancement and growth, in the healthcare insurance field or in the travel industry.

My objective is to work in a full time position with with salary plus commission. Company benefits(W-4) required for consideration.

WORK HISTORY

Optum Health Inc., February 2011-Current-The Exchange-Wellpoint, Anthem, Empire Blue Cross and Blue Shield, Humana, Coventry, Aetna, United Healthcare, Cigna, Gerber, Aetna,Mutual of Omaha, Woodman, HSBC etc. Licensed 215 Insurance Agent Certified Trainer and Coach . 3600 E-Commerce Place, Orlando, Fl 32898. Working with clients on Medicare Advantage, Medicare Supplements and under 65 individual health plans. Also, Prescription Drug plans, Aflac, dental, vision and life insurance, just to name a few. Inbound and outbound sales and retention. I currently hold licenses in most of the 50 United States. I am considered a top producer on this account. I am also a certified trainer and coach.

Optum Health Inc., August 2010-February 2011-Universal American-Medicare Advantage Plans. Licensed 215 Insurance Agent. 3600 E-COMMERCE Place, Orlando, Fl 32898. Inbound and outbound retention/enrollment and customer service calls. Licensed for Life, Health and Variable Annuities.

FedEx, August 2008-August 2010-Senior Account Executive/Outside Field Representative, 3600 E-COMMERCE Place, Orlando, Fl 32898. Worked in the field to build relationships with clients/accounts to encourage sales using FedEx products and services. Very knowledgeable of the product. Have worked in many different areas of FedEx including 6-10 calls, Finders Keepers, secondary accounts and as an outside field representative. Job includes, cold calling, setting up appointments, meeting statistics, e-mails to clients, speaking to World Wide Account Managers and helping them out and servicing all accounts in my territory. I also used various computer programs for FedEx. I was the top seller on this account.

Windjammer Barefoot Cruises, Ltd., July 1998 to April 2008- President, Advertising/Marketing, Associated Advertising, (In-House Agency) for Windjammer Barefoot Cruises, Ltd., 1759 Bay Road, Miami Beach, Florida 33139, 305-***-****. With a $2 million per year budget, I was in charge of all aspects of advertising and marketing. Wrote and distributed all company press releases, handled yearly and day-to-day advertising needs for a major cruise line.

This includes print (magazines and newspapers), radio, television, outdoor, electronic e-mail blasts, direct marketing, the press, internet promotions, joint promotions and sales and trade shows. I also managed the reservations department on a day to day basis.

EDUCATION Miami-Dade Community College, Advertising and Communication

Continuing Education-College of Insurance

Connections University-Certified Coach and Trainer

Hold a 215 Life, Health and Variable