Karolina Kulczyk

Prospect Heights, IL *****

224-***-****

aca35k@r.postjobfree.com

"Over 10 years of customer service experience - professional and on time."

Skills and Qualifications

. Strong communication and interpersonal skills.

. Accurate, efficient, and detail-oriented with an ability to multitask.

. Microsoft Office Suite

. AS400, Quick3270, FileZilla, and Oracle.

. PERC Card

Languages

Polish: Native language

English: Fluent

Education

Wilbur Wright College, Chicago IL

Associate in Arts - Spring 2013

Steinmetz Academic Centre, Chicago IL

High School Diploma - June 2004

Employment and Experience

Village of Niles Police Department, Niles IL (April 2006-Present)

Community Service Officer

- Answering and directing phone calls to an appropriate office.

- Greeting and assisting the public.

- Taking, preparing, and processing routine non-emergency crime reports.

- Handling cash, credit transactions, and taking fingerprints.

Baron's Creditor's Service Corp., Northbrook IL (August 2011-April 2012)

Office Assistant

-Data entry, scanning, filing, mail, issuing checks, and calling clients.

Central Care Chiropractic, Des Plaines IL (January 2011-January 2012)

Receptionist

- Answering calls, scheduling and setting appointments, filing and data

entry.

- Assist physician with ultrasound therapy.

- Handling cash and credit transactions.

Global Payments Inc., Niles IL (October 2009- September 2010)

Leads Specialist

- Answered and directed high volume calls.

- Responded to Email as they were received and entered data into system.

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